METRONews - Summer 2022
Celebrating Good Times, Happy 13th Birthday!
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Thanks to you, Metron Support Services celebrated 13 years this May. You, our clients, drive us to be the best support team in digital imaging technology. With that drive, we have gathered over 40 years of combined experience supporting all of you. 

Yes, that is right, the team members from the beginning, Mazen, Dan, and Tammy, are still here and have gained some fantastic support with the addition of Bryan and Cassie. We strive for excellence in our customer support, answering your questions, troubleshooting issues, and training you and your staff on all the Metron Imaging Software features. 

Sure...we could look back at our beginnings ... however, we prefer and have more fun looking forward to all that is happening now! Metron continues to integrate with today's technology making it easier for you to tell your "story" to your clients and diagnose your patients. Just as you plan for the future in your practice, we look forward to the many years ahead.

Please contact us if you ever have questions or hit a bump in the road and need help to get back to shooting X-Rays. We look forward every day to supporting you!

Metron Support Services
877-638-3868
Metron Features Spotlight
Metron Web Viewer Collaboration
The Metron Image Share Tool supports visual collaboration whether you are in the same building or across the continent! 
 
Login via a wide range of any Web browser services to communicate with patients, colleagues, and specialists to view radiographs. Ask for a second opinion and share additional information, while using the Metron Web Viewer advanced visualization tools and measurements! 
 
Why would you post images? Many reasons! Sharing is caring! The best part...it is FREE!

With the Metron Web Viewer, you can: 
  • Share images with the Guided or Free Mark-Up detail displayed and emphasize areas of interest. 
  • Add voice annotation to the image file recording a message for your patient.
  • Post reports about the study as a definite value since you can include the Guided Mark-Up table of parameters.

There are two approaches to using this feature: 
 
In Clinic Use: If there are several consult rooms and you would like to view X-Ray images with the patients, you are able to do so. Or if the doctor would like to look at the images on his/her own office or home computer before the consultation.
 
External Sharing: With this method, you will create a unique User ID - preferably the patient’s phone number and password. Doctors or technicians would post images and reports either when they receive a request from their patients or after the study is completed. Metron users call, email, or text their patients and provide the Metron Web Viewer website, User ID, and password to access. 
 
You can post as much and as often as you would like to the Metron Web Viewer. Just remember after a week the images and reports will automatically be removed.
 
With the Metron Web Viewer, you can bring your clinic up a notch by sharing valuable Metron X-Ray image information with your patients. 
 
For additional information and how to use the Metron Web Viewer, please click here
Metron Support Services Holiday Hours

Metron Support Services will be closed:

  • Monday, September 5th, 2022 in observance of Labor Day.

Normal business hours of 8:00 am - 6:00 pm CDT resume Tuesday after the holiday.
Stay safe, stay healthy, and enjoy your holiday weekends!
Your Next METRONews
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Your next quarterly issue will be emailed Tuesday, October 4th, 2022.