Evacuation Assistance Program;
Pre-registration is key!
Miami-Dade County's Emergency & Evacuation Assistance Program (EEAP) provides free evacuation assistance to eligible residents living in Miami-Dade County who need specialized transportation and/or sheltering or who would like to receive a wellness call after a disaster. This program is for individuals who live alone or with families and may have access/functional needs.

You are eligible for this program if any of the following conditions apply:
  • You are unable to evacuate on your own due to a specialized transportation need.
  • You are homebound and unable to walk to a bus pickup point and do not have anyone who can provide transportation.
  • You have medical needs that prevent you from evacuating on your own.
  • You are bedbound.
  • You are on life-sustaining medical equipment that requires electricity.
  • You require assistance with daily living activities.

Prior to an emergency, residents who may require medical monitoring, assistance with daily living or have life-saving medical equipment dependent on electricity should register for the EEAP to ensure help is available when needed.

Pre-registration to this program is key! Pre-registered residents will receive priority during an emergency. It may also be utilized post-disaster to provide other assistance. When an emergency arises, pre-registered residents will have priority over those who have not registered for the program.

The program offers:
  • Specialized transportation
  • Safe shelter
  • Medical monitoring
  • Wellness checks

Note, a caregiver or companion is required to accompany the evacuee throughout the emergency period to ensure the evacuee’s needs are met in a timely manner.

Emergency evacuation centers are intended as a refuge of last resort for those who do not have an alternate safe location for evacuation. They do not offer the same level of care or equipment as health care facilities.
How Do I Register for the EAPP?
You have the option of registering online or downloading and completing an EEAP application and following the submission instructions on the form. The links for each option are provided below:


Residents who require a higher level of medical care, should have their primary care physician complete and sign the application before submission.

If more than one eligible person living in the same household requires assistance during evacuations, each person must complete and submit a separate application. Once registered, you are considered to be a lifelong member of the program and do not need to reapply in the future.

Once you submit your application, the following happens:

  • The County's Office of Emergency Management or support personnel may contact you to verify your registration information.
  • You will receive a letter letting you know if you have been accepted into the program. This letter will include the evacuation assistance you are eligible to receive and your responsibilities.
  • You will be contacted throughout the year to update your personal contact and medical information. You do not need to complete an application every year, but it is the responsibility of you or your caregiver to report any changes. If your contact or medical information changes or you would like to be removed from the EEAP, please email eeap@miamidade.gov or call the support line at (305) 513-7700.

IMPORTANT: Registration for the EEAP, whether online or by paper form, closes before an evacuation order is issued. Please keep in mind that if you are not pre-registered to receive evacuation services in the event of an emergency, those who have registered will have priority over those who have not.
Disaster Sales Tax Holiday Still Underway
The Disaster Preparedness Sales Tax Holiday is running now through June 10th. Purchase qualifying disaster preparedness supplies and pay no sales tax.

See list of qualifying supplies
Download These Two Apps Today!
We have two apps to further assist our residents during hurricane season. Download both apps listed below and stay in communications with the Village throughout the storm season. Simply scan the QR codes below to download each app on your mobile device.
Stay Informed;
Download Palmetto Bay Connect
Whether you own an Android or IOS device, scan or take a photo of this QR code to download the Palmetto Bay Connect app and start receiving important notifications and information from the Village today!
Report a Problem;
Download Street by Street
You can directly contact us and let us know about issues/problems that you in Palmetto Bay. Download our Street by Street app. Once downloaded, click on "Start Request" and you can start reporting your concern and tracking its progress right away!
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