In an Op Ed piece Kareem Abdul Jabbar wrote last year he talked
About how being an expert at one thing can make you think you are an expert at everything. He said it is seductive and that you have to remain Hyper Vigilant to make
Sure you don't fall into this trap.
He definitely knows what he's talking about after dominating the basketball court for years it is easy to think you are dominating everything. Kareem worked hard to not be that person.
It's not like I haven't run into that with some of your companies.
Just because they win at sales and marketing doesn't mean they know how to train folk in Empathy & Listening. But they do slip into the trap though don't they?
When we first started working with Corporate Engineers 40 years ago we used to say "we promise not to make you drive your family over a bridge John and I build if you promise not to pretend you are a clinician."
It almost always got laughs because the engineers knew it was true.
So in this world of internet experts in everything don't fall into the trap; just cause you read about therapy and empathy in an article doesn't make you a therapist or even empathetic.
You can however be trained for that! If you're willing to put in the work you can be more empathetic and a better listener.So can your entire company but not without the time in to train yourself and your staff.
Let us know if you're ready for that. We've been doing it successfully for over 40 years and
we'd love to help you and your company get better at it. It is the new Competitive Advantage;
EMPATHY
Hope follow-up
An update on Galina's father:
Galina's father made it safely out of Ukraine and into Poland. Galina and her husband met him at the border and took him home to Germany.
Thanks to Galina for sharing this with us. There's A picture below of her father just out of Ukraine having a beer!
There are so many more Ukrainians stuck or who have made it out but with no housing.
If you scroll down you will see the
list to help.
Thank you for all your thoughts and prayers for Galina's Dad!
Global Empowerment Mission
World Central Kitchen
Global Giving Ukraine Crisis Relief Fund
International Rescue Committee
Save The Children
Razom for Ukraine
The Red Cross
Remember: Having Hope is doing something,taking action!
Let me know what you think & what you are doing.
Susan
