COMMUNITY NEWS-FLASH
May 28th, 2022

Happy Memorial Day Weekend to everyone and congratulations to all of the recent graduates! Be sure to see below on how to submit your graduate's future career plans to be included in the next issue of the Hackberry Creek Living Magazine.

The Toll Tag Registration Deadline has been extended to Friday, June 3rd (if you do not want to experience a 3-4 week wait to activate your access when the system becomes operational). We have added 2 video tutorials so it's even easier to see how to submit your information!

Other important items in this week's NewsFlash include...

  • Using GateKey to pre-authorize guests, contractors, visitors.
  • Volunteers still needed for the 4th of July event.
  • Food Truck Thursday.
  • Final Reminder on Parking Enforcement.
  • Street Repair Update - Gate 2 Entrance Closure June 13 through July 1.

We hope you have a great weekend - and please, register your Toll Tags!
CONGRATULATIONS GRADUATES!
Help us celebrate your next step on your journey! Please send the following information as quickly as possible to hackberrycomm@yahoo.com to be published in the August issue of Hackberry Creek Living magazine:

  • Graduate’s name
  • Your plans for the fall
  • Noteworthy accomplishments to share with our community
TOLL TAG INFO DEADLINE EXTENDED
TO JUNE 3RD AT 5PM!
As we are still awaiting activation scheduling by the vendor and the installation of a few electrical components we have extended the Toll Tag registration deadline to June 3rd, 2022. Please do not send the office an email with your Toll Tag information. You will need to input it using the online form.

Brief video tutorials can be found below on how to both register as a member on the HackberryCreek.com website and how to register your Toll Tags. Registering for the website takes less than 2 minutes and registering a Toll Tag just 5 minutes or less.
Expect a 3-4 week wait to have your Toll Tag info manually added to the system if you miss the June 3rd Deadline. We have only received just over 1,600 Toll Tag registrations so far of over 4,100 vehicles in the neighborhood. We still lack about 2,500 vehicles.

Why do I need to submit my info before June 3rd? Once the Toll Tag readers are installed and operating ) we will do a one-time download of all previously submitted Toll Tag info into the controllers. The Toll Tag submission form on the website automatically formats the info for the download so its quick and easy and can be completed in a matter of minutes.

After that one-time download, your form submissions will need to be transferred one by one (manually keyed-in) by the office staff into GateKey. If we have to process even 2,000 forms manually (in addition to regular office duties), you can imagine it to be a very lengthy and time-consuming process. Please register your Toll Tags now to prevent a delay later!
CHANGES TO EXTERIOR OF YOUR HOME OR LOT
Residents should be aware that any changes to your home or lot need to be in conformance with the Hackberry Creek Design Guidelines as well as the Las Colinas Design Guidelines. You can find the Hackberry Creek Design Guidelines on the website here. The Las Colinas Design Guidelines can be found here.
YOUR VISITORS, CONTRACTORS & GUESTS
Year to Date through yesterday, there have been over 46,000 GateKey entries of guests, visitors, and contractors put into the system. However, over 33,000 of these entries have been done by the Gate Attendants - 72%. A look at the database yesterday shows over 650 Hackberry Creek addresses who have not pre-authorized a visitor this year.
In order to expedite the entry of your visitors, contractors and guests all residents should be using the GateKey app to pre-authorize entry. When residents fail to pre-authorize visitors, this slows down traffic flow in the visitor lanes at the gates because the gate attendants are forced to call the resident to inquire and authorize the guest, contractor, or visitor. The GateKey app has a notify feature built-in so if you pre-authorize your visitor and select that option and you have the correct cell phone number on file you will receive a text message once your visitor checks in at the gate.
Also, please do not call the gate attendants to have them to pre-authorize your guests, contractors or visitors in GateKey. This is the purpose of the GateKey app - for residents to manage their own visitors.

If you need assistance with the app, please click the buttons below for a brief, easy tutorial.
Please help keep the traffic in visitor lanes moving quickly by using the GateKey pre-authorization feature and text message notification and remove the extra & unnecessary burden on gate attendants of having to take additional time to call you once your unregistered visitors arrive at the gate or take your calls requesting they pre-authorize them.
FINAL REMINDER - CUL-DE-SAC & STREET PARKING
Beginning June 1st, 2022 the Association will begin strictly enforcing parking and those vehicles improperly parked on community streets or cul-de-sacs will receive notices. Repeat offenders will be fined.
STREET REPAIR PROGRESS REPORT
Several areas have been completed and work continues in multiple locations.
Latest Contractor Update:
May 31 through June 8 - continue work Near 2109 Raintree, Near 2005 Primrose, At Crosswood Dr. and Marigold, Near 7423 Sugar Maple Dr., Near 7223 Sugar Maple Dr., and Near 2058 Azalea Trail
GATE 2 Entry (both resident and visitor lanes) are tentatively scheduled to be closed June 13th until July 1st. More details will be available by June 8th. During this time GATE 2 will be EXIT ONLY - No entry will be permitted.
4TH OF JULY VOLUNTEERS STILL NEEDED!
Jennifer Olgin is looking for volunteers to assist with the Hackberry Creek July 4th event. If you can help in any way, please reach out to her at:


You can also volunteer by going to the website by clicking here!
FOOD TRUCK THIS THURSDAY
Next Thursday the Cajun on the Go food truck will be on Southern Oak from 5-7. Come enjoy their baskets, sandwiches and gumbo! You won’t be disappointed!
YOUR ONSITE TEAM
Randy Smith
Village Manager
Audrey Skillern
Administrative Assistant
Jason Snider
Compliance Coordinator
Hackberry Creek Homeowners Association
Professionally managed by CCMC