Conversational Data & How We deliver it to Businesses and Government, Podcast

“If you think about how we communicate today and the convergence of technology, it’s said that around 80% of calls are augmented with digital – which means the types of calls we make are for the most part quite deliberate and full of contextually rich information. Meaning the type of conversations that hold meaningful data. We call that data, Conversational Data,” says Adrian Di Pietrantonio, the EVP of Global Platforms & Partners at Dubber.

Future of Work – Hybrid work exposes gaps for the enterprise, Podcast

In the recent study sponsored by Dubber and AT&T Business, conducted by Incisiv, we learned that the majority of enterprise leadership participating identified major gaps over the last 2 years as it pertained to supporting a hybrid work model, previously not as predominant. Now that it’s obvious a dispersed workforce will remain in place going forward, these gaps must be closed for businesses to attain profitability and sustained growth.

ConnectMeVoice Clarity Helps Partners and Providers Build Margin, Podcast

“As this trend of cloud continues, customers are going to more and more want cloud communications,” says Frank Seltzer, ConnectMeVoice’s Channel Manager. “If you don’t sell it, someone else will.” In this podcast, we update listeners on the progress of ConnectMeVoice’s new Clarity open UCaaS platform and management portal, which was announced in January. Seltzer believes that the channel must sell both VoIP and Cloud, to block competition and to make their offerings more “sticky”.

Ribbon Connect for Operator Connect attracts major solution provider attention as Teams adoption escalates, Podcast

According to Greg Zweig, Ribbon’s Director, Solutions Marketing, as Teams adoption escalates, “…it’s just a matter of time that people ask ‘what else can I do with this’ and phone is a natural extension.” In this podcast Zweig discusses the sweeping changes that Microsoft Teams brings, including the way enterprises deliver voice and real time communications.

The Best Kept MSP Secret, Podcast

“Choosing which service to offer really has a big impact, says Jason Byrne, SVP Marketing at NetSapiens. According to Byrne, the break-fix model was great, but its aging. The recurring income model is great, but the revenue per contract can be skimpy, and is prone to be falling, on an individual basis. With 40,000 MSPs chasing the post pandemic, post crises driven migration, market, Byrne is thinking that the time has come to find a service one can sell, that offers a better margin.

IntelePeer features their Apex Partner Program at Channel Partners to enthusiastic attendees, Podcast

The attendees at Channel Partners were all ears when listening to Brent Earlewine, SVP of Indirect Channels with IntelePeer speak about their channel program. He filled in Don Witt of The Channel Daily News, a TR publication, about the program tier structure including: Authorized, Silver, Gold, Platinum and Diamond. The program allows the partner to select their own engagement model to sell build or a combination of both.

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