From Pandemic Shut-Down to Vendors Being Paid-in-Full
A designer and manufacturer of formal dresses was hit hard when the pandemic shut down their customer base of hundreds of boutique stores.
Business almost ground to a halt.
Customers stopped purchasing, and stopped paying outstanding invoices. In turn, the company’s cash flow could not allow payment to vendors, and still keep the doors open. There was a real risk of a liquidation of the business and unsecured creditors taking big losses.
While the company’s bank was supportive, it recommended the company hire a turnaround management firm to develop and implement strategies and tactics to keep the business viable. Cambridge Financial Services was retained for the assignment.
We immediately renegotiated terms with the bank to provide ongoing working capital, while implementing decisions to “right size” the business.
Ongoing communication with vendors in many countries was a key to keeping supply lines open.
In addition, emphasis was placed on collection of receivables to keep the cash flow coming in.
A new Enterprise Resource Planning (ERP) system was implemented to replace aging software and take advantage of efficiencies of scale.
Interaction between departments was improved, as well as the customer experience through a new portal.
The company is now a more efficient operation as it returns to even higher revenue levels than before the pandemic.
More importantly, every vendor has been paid-in-full for past invoices and are experiencing increased business from the client.
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