Introducing the Great ROI Roundup of 2023!
As you know, every client in HMIS must have an active Release of Information (ROI) in order to share client Personal Identifiable Information (PII) with other Participating Agencies (e.g, to send/receive referrals for shelter or housing programs). Historically, cleaning up ROI errors has been a part of the Annual Security Audit. This year the ROI errors are part of a much bigger effort to simplify the HMIS ROI process. We will be running several campaigns to obtain missing ROIs and make corrections to invalid ROIs in the system. We recently sent out an E-Blast about the changes we have made to the ROI categories. Please review it if you didn't get a chance to read it yet.
We will be sending out our first ROI campaign soon. We will be asking you all to obtain missing ROIs, correct age-related ROI errors, and upload any Signed Paper Document ROIs you have entered into the system. HMIS is offering a weekly support hour to provide guidance and assistance. We look forward to working closely with our community partners to honor our clients’ privacy and rights.
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