|
DEL is working with DCF to address background screening delays for early care and education providers. DCF is working to speed up the entire process. However, to provide some immediate relief, for cases where a background screening delay is causing a significant hardship, you can email the ELCNWF Redline at redline@elcnwf.org so we can forward your request to a designated person within DCF’s Office of Licensing. From there, DCF will do whatever is possible to ensure that these background checks are turned around quickly.
Please be aware that a typical Level 2 background screening takes 10 business days to process. Also, additional time is required for background screenings for individuals that have lived outside the State of Florida within the past 5 years or when DCF needs to request additional information from the individual to complete the background screening. When information has be requested from another state, the applicant is given a 45-day provisional status while the additional background screening information is being processed. Click on the button below for a list of states that are included in this process. For more information about the provision status, please contact your DCF child care licensing counselor.
If you know of an applicant who has been waiting longer than 10 business days to be processed and they have attempted to contact the Background Screening Helpdesk
(1-888-352-2849) without success, include the following information in your Redline request to help streamline the process:
- Full Name
- Date of Birth
- Last 4 digits of Social Security Number
- Date Screening was Initiated
- Brief Summary of the Request
To contact the Background Screening Program directly, please submit an email to the inbox that pertains to you in the "Background Screening Emails" button below.
| 
