Please be alert for any signs of condensation and damp
As we enter the winter months, we would ask you to be particularly alert to any signs of condensation or damp in your home. The air inside our homes tends to retain more moisture during the colder months, as we naturally keep our windows shut to not let precious heat out, and are more likely to dry clothes inside, take hot baths etc. which all produce more moisture.
We have created an information leaflet showing preventative steps you can take which you can read by clicking here. One of the pieces of advice is to keep your home at a low, constant heat over winter. We do recognise that heating your home can be expensive; if you are struggling to manage your rent and bills, please contact us as soon as possible and ask to speak to one of our Income Officers or Money Matters Advisor, as they will be able to help you.
We would urge you to always report any instances of damp or general repairs to us as soon as possible by contacting our Customer Services Team on Tel: 0345 5211993 or by emailing: dampmould@54northhomes.co.uk
There is nothing more important than you and your family's safety. We want to work with you to resolve any problems and will send out a surveyor to understand the cause and how we can rectify it.
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