United Radio Communications Division September Newsletter

A GREETING FROM OUR GENERAL MANAGER, Leslie English

I wanted to take this opportunity to thank everyone in the Cayuga County Health Department for inviting me in to work with 30 of their team members on strengthening their customer service skills. We had an amazing experience and the class allowed folks to talk about challenges, goals and techniques to help them help others. Thank you, Deanna Hoey and Deb Pickering, for your efforts in pulling these classes together!! In an effort to assist county entities with staff development, we will be hosting a series of workshops aimed towards strengthening and building skills sets in many areas. Stress management, delegation, leadership, customer service, school and business security, coaching employees and much more. Seating is limited, please watch this newsletter for dates and times.

Leslie

CUSTOMER DEMO DAY

On Thursday, October 26th, United Radio will be hosting an equipment and service demonstration day at our East Syracuse location. On hand will be both radio, communication, security and surveillance equipment that you may touch, experience and ask questions about. We will also have manufacturer reps available for in-depth discussions along with existing customers who will discuss their experiences. For more information or an invitation please contact Danielle at dlarose@unitedradio.com

SUPPLY CHAIN UPDATE

We were hoping to see the supply chain gain momentum towards the end of 2023. We are still awaiting better delivery times for radios, batteries and some chip-related equipment. If you know you are going to need radios or batteries in early 2024, please order NOW to insure delivery before March 2024.

SECURING OUR SCHOOLS

Our consultants will be participating at the 2023 School Facilities Managers' Conference and Expo, October 8-9th in Albany, NY. If you will be attending, we look forward to seeing you!

The key to safer schools is technology built to enable faster responses and increase situational awareness.

United Radio can provide you with the technology you need. We offer weapon & metal detection, facial and license plate recognition, body cams, surveillance and more.

To arrange an onsite demo with one of our expert consultants, email Tara Thornton: tthornton@unitedradio.com

WE'RE HIRING!

Are you interested in pursuing your passions? If so, we may have an opportunity for you in:

CONSULTING ~ PROGRAMMING ~ REPAIR

EQUIPMENT INSTALLATION

We provide an engaging and competitive environment that provides supplemental income.

If interested, email: Leslie English:

lenglish@unitedradio.com

Our Team is Growing!

Introducing

Ian Douglass and

Alyssa Schafer.

Ian Douglass

Field Service Technician

United Radio Field Team is excited to announce the newest addition to their team, Ian Douglass. Ian comes to us with Law and EMS experience, eager to begin his intensive training with Jerry, Nibs and the field team. Ian is not only a great fit, technically, his values and experiences make him a great fit to our entire UR family.

Alyssa Schafer

Radio Programmer

UR is proud to announce the newest addition to our LMR Department. Alyssa Schafer has joined our team of programmers and technicians. Alyssa’s experience provides the department with programming and process improvements for flow and on-time delivery. We are very excited to have Alyssa on board to enable us to service our customers efficiently and with the highest quality possible.

VEHICLE UPFITTING & CUSTOMIZATION

Brent Salmon and our garage team customized upfitting for this Chevy Tahoe owned by Northern Onondaga Volunteer Ambulance. The Tahoe was modified for special service use with emergency equipment to fit the vehicle. NOVA provides advance life support medical transportation to the Town of Clay and mutual aid areas. They respond to an average of 6,000 calls a year.

Do you have a vehicle in need of upfitting?

Our team will customize your vehicle with specialized equipment. Our state-of-the-art facility and experienced technicians ensure that your vehicle is upfitted to the highest standards of quality and safety.

vehicle upfitting services! 315-446-7181

Preventative Maintenance Packages

Your equipment endures high levels of wear and tear as well as unforeseen utilization damage. Regular maintenance and awareness of critical issues before they interfere with effective operation is critical to your equipment's life span. Protective maintenance saves time, money and guarantees user safety. Click the button below to view and download our Preventative Maintenance Package Sheet.

Preventative Maintenance Packages

To place an order from our Marketplace, email Leslie English: CLICK HERE

~ BATTERIES ~

If you use these batteries, then you should probably scoop these up while they’re available!

To place a battery order, email Tara Thornton: CLICK HERE

COMMUNICATIONS DIVISION,

East Syracuse, NY

Phone:1 (800) 599-2101

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Keep in Touch!