Professor Robinson returns for the second part in this series, focusing on the three approaches to forgiveness. Attorneys with a robust understanding of apologies and forgiveness can assist clients in constructing de-escalation (apology) and emotional recovery (forgiveness) strategies that resonate with the client.
Topics covered will include: motivations for apology, risks of apologizing, reasons to advise clients to apologize, lawyer assisted apologies, meanings of forgiveness, three models of forgiveness (therapeutic, relational, redemptive), options after an unfair injury, grief and timing, recovering from financial and emotional injury, and when and how to encourage clients to forgive.
