Nothing Happens by Itself
Copyright © 2022 Karl W. Palachuk
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Greetings!
Welcome to May !!!
One third of the year is gone? How did that happen? Luckily, we've got a few events to keep us happy as Spring struggles to take hold in much of North America. By the end of this month, sunshine should be everywhere.
A couple events of note this week.
First, . . . I'll be presenting at the ACES conference. That's a group that focuses primarily on Apple products. With the Apple right-to-repair move last week, I'm sure they have plenty to talk about. I'll be presenting on customer service.
ACES Conference
Online - May 5th
Join us!
. . . And next week . . .
Jennifer Bleam is hosting an event billed as the Ultimate Growth Conference:
MSP Sales Revolution
Orlando, FL
May 10-11
So, if you're near Orlando (or need a good excuse), check it out.
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Happy Birthday to the Most Important Person in My Life
My daughter Victoria turns 30 years old this week. In addition to her role as daughter, she has been my friend, my inspiration, my travel companion, and so much more.
When she turned twenty-five I felt very firmly that she was "done" and on her own. Happily, she still wants to hang out with me, but she doesn't need me as a parent. She's married, has her own house, and has a career she enjoys.
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I've done some fun things in my life, but the only great thing I've ever accomplished is raising this girl into a strong, smart, accomplished woman.
Happy Birthday Victoria!
All Hail the Queen
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Mark your calendar!
May 11th at 9am Pacific / Noon Eastern
Registration is open - NSITSP Member Meeting - Everyone Welcome.
We have lots of news. Open forum.
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Those are my thoughts for the week.
Have a great week.
- Karl P.
:-)
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Next Five Week Course:
Managed Services in a Month!
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You only missed one class. Sign up, catch up, and join us live tomorrow.
Managed Services in a Month - Applying the Book
You’re guaranteed to learn something that will make or save you the price of admission!
Taught By: Karl Palachuk, author and coach
- Five Tuesdays - April 26th - May 24th
- All classes start a 9:00 AM Pacific
Managed Services in a Month is the best-selling guide to turning your “computer consulting” business into a recurring revenue machine!
This course is designed to walk you through the process outlined in the book. AND your registration includes a free copy of the book in e-format.
Updated Information on Tools, Cloud Services, Per-User Pricing, Creating Bundles, and MORE!
For more information on the book, see www.managedservicesinamonth.com.
It’s not too late! YOU can get into Managed Services — in a month.
Even if you decide not to become an MSP (managed service provider), this course will help you establish some great best practices when it comes to running your I.T. business.
Whether you’re a new “Computer Consultant” or an experienced Managed Service Provider, you need to create successful processes that will propel your company forward. Nothing is more critical to making profit than having the right processes and procedures in place!
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You will learn:
- Computer Consulting in the 21st Century
- What’s Different About Technology Consulting Today?
- Cloud Computing in the Small Business Space
- The Managed Service Model
- New Consulting Business vs. Existing Business
- Managed Services in a Month
- Integrating Cloud Services
- Making A Plan
- Starting Fresh with No Clients to Convert
- Create A Three-Tiered Pricing Structure
- Bundling Services
- Per-User vs. Per-Device Pricing Models
- Putting Your (New) Business Together
- Weed Your Client Garden and Finish the Plan
- Write a Service Agreement; Have It Reviewed
- Overcoming Objections
- Desktops and Managed Service
- Executing the Plan
- Client Sit-Downs
- After The Sale
- Key Points to Remember for Profit
- Running Your New MSP Business
- The Right Tools for the Job
- Your Standard Offerings (Your Catalog of Services)
- Building an Action Plan that works
- and MORE!
LIVE CLASS STARTS: APR 26, 2022
ITSP University Certification:
MEETS ELECTIVE REQUIREMENT:
- Management
- Front Office
- Technician
- Service Manager
This class will be recorded. Each unit is generally posted within 24 hours of the live class. These recorded units will become the On-Demand class and you’ll have lifetime access to it.
Class Content
Unit 1 The Managed Service Business Model
Unit 2 Defining Your Business from Every Angle
Unit 3 Define Your Plans
Unit 4 Executing the Plan
Unit 5 Running Profitably with Managed Service
Delivered by Karl Palachuk, author of Managed Services in a Month and many other books for MSPs – managed service providers.
Note: * Members of the Small Biz Thoughts Technology Community attend at no additional charge. See details in the Community
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All the Resources That Are Fit to Print
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Recent Blog Posts, Podcasts, and Videos
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Small Biz Thoughts Blog:
SMB Community Podcast - New episodes drop every Thursday
The Killing IT Podcast - New episodes drop every Tuesday
National Society of IT Service Providers News Blog
Relax Focus Succeed:
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Sop - When to update documentation and processes
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Selected Recent Videos and Webinars:
Our YouTube Channel is now reaching about 13,000 views per month. Subscribe today and don't miss a thing!
A quick guide to my Playlists:
- Total: Over 800 videos on the Small Biz Thoughts channel
- 340+ SOP videos
- 265+ Relax Focus Success videos
Plus . . .
- Training, Courses, Seminars on Managed Services
- Product Reviews
- and more
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Community News
SmallBizThoughts.org
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Heather Johnson joins the SBT Roundtable May 5th
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We had a really great Member Meeting last Thursday - even though Kara wasn't able to join us. She was in Costa Rica as a chaperone. We hope her sanity is intact when she returns!
The meeting was recorded, as always. So you can view find it in your dashboard, along with a transcript.
- Join us every Thursday on Zoom for some kind of meeting!
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Heather Johnson - from Gozynta and so much more - joins us on the SBT Roundtable May 5th.
This members-only event will be a great one.
Our May special guest on the SBT Roundtable is Heather Johnson. You may know her as COO of Goyznta or at the Vice President of the Board of Directors for the the National Society of IT Service Providers.
Heather has worked as a business consultant on several projects. She’s organized a program for 10,000 attendees at the White House. She’s organized trips abroad and music festivals.
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If you haven't seen the May news video, check it out here. ALSO - The May newsletter went out a few days ago. If you didn't receive it, get in touch and we'll help you troubleshoot.
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That's it for this week. I'll see you at the meeting on Thursday.
Thank you!
:-)
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Sketchplanations is an interesting site, and you can subscribe to a weekly email from them with a fun and often educational drawing.
I learned something about Netflix and how they build resilience into their systems by keeping their computer maintenance folks on their toes. This process also requires programmers and designers to keep random failure in mind when designing systems.
All around fun!
:-)
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What's Here?
This calendar lists two kinds of things: LIVE in-person events from any organization that focuses on the SMB consulting community; and MY events, whether live, webinar, etc.
If you have live events on your calendar that may be useful to others in the SMB Community, please let us know. We'd be happy to list them.
Of course: Everything here is subject to change based on Covid. Click the links for the latest details. Please send updates so we can post them.
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ACES Conference
Online - Karl is the Keynote Speaker
May 5th
Join Me Live Online!
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ChannelPro SMB Summit
Chicago
May 5th
MSP Sales Revolution
Orlando, FL
May 10-11
Ingram Micro Cloud Summit
May 17-19
Miami Beach, FL
ASCII Success Summit
May 24-25
Boston, MA
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June
RSA
June 6-9
San Francisco, CA
ChannelPro SMB Summit
Texas
June 7th
Women in Tech Global Conference
June 7-9
Location TBD
Cisco Live
June 12-16
Las Vegas
Channel Evolution Europe
June 14-15
London
ASCII Success Summit
June 15-16
Long Beach, CA
James Kernan's Millionaire Mastermind Quarterly
June 23-24
Chicago, IL
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July
SMB Techfest
July 21
Anaheim, CA
ASCII Success Summit
July 27-28
Toronto, ON
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CompTIA ChannelCon 2022
August 2-4, 2022
Chicago, IL
Join Me Live!
Celebration of Community - Karl W. Palachuk - Not a Roadshow
August 6th
Edinburgh, Scotland
Join Me Live!
Celebration of Community - Karl W. Palachuk - Not a Roadshow
August 9th
Glasgow, Scotland
Join Me Live!
Celebration of Community - Karl W. Palachuk - Not a Roadshow
August 11th
Manchester, UK
Join Me Live!
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ChannelPro SMB Summit
Charlotte NC
Aug 9
Channel Company xChange
August 21-23
Denver, CO
ASCII Success Summit
August 23-24
Miami, FL
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September
Channel Futures’ MSP Summit
Sept. 12-15, Orlando
ChannelPro SMB Summit
Washington DC area
Sept 8th
IOTSSA Cybersecurity Expo
Sept. 14-15 --> was January 18 - 20, 2022
Phoenix
ASCII Success Summit
September 28-29
Parsippany, NJ
James Kernan's Millionaire Mastermind Quarterly
Sept. 29-30
Omaha, NE
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October
ASCII Success Summit
October 4-5
Dallas, TX
SMB Techfest
October 20
Anaheim, CA
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SMB IT Professionals Conference - Australia
October 21-22
Gold Coast
Join me Live !!!
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November
ChannelPro SMB Summit
So Calif
Nov 3rd
Acronis Summit in Miami
November 7 - 9
Miami, FL
More Info: Coming Soon.
IT Nation Connect 2022
November 9 - 11
More Info: https://www.connectwise.com/theitnation/connect-na
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December
James Kernan's Millionaire Mastermind Quarterly
Dec. 8-9
Las Vegas, NV
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Note: If you know of any in-person event for SMB Consultants, please send info to karlp@greatlittlebook.com.
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Small Biz Thoughts is a subsidiary of Great Little Book Publishing Co., Inc.
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