February 2023

VOL. 15   NO. 2

It's all about VoIP today!

Cloud-based VoIP phone systems are displacing their premise-based predecessors at such a rapid pace… And for good reason!


Fortunately, our clients have all migrated to an IDeACOM VoIP platform. But maybe you know someone who hasn't.


Perhaps one of your vendors. A client, or a friend... Or maybe someone you’ve called where it’s blatantly obvious that they have a terrible phone system – like your doctor 😖


Here’s an opportunity to help them by introducing IDeACOM.


Click here for more details. 

Refer a Friend Program

But how would you know if someone is still relying on an old phone system?


Some subtle signs could include they’re unable to transfer you to another office, or staff is unreachable when they’re out of the office. COVID exposed this!


Visibly, they’re still using phones made by Nortel (Meridian), Toshiba, Panasonic, Lucent/Avaya, Executone, Vodavi, Iwatsu, Inter-Tel, Samsung, Siemens/Rolm.


So what can you do? Refer them, or introduce them to IDeACOM. Or ask us to contact them.


Click here to learn about our Refer a Friend program. 

Business Insights

Deliver a Positive Customer Experience with a Contact Center 


Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line.

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Did you know?

Value-Based Marketing: Why It’s Important and How to Apply It for Your Customers


You offer multiple services or products, and your business provides customers with multiple benefits. So, you wonder how you can focus these for a value-based marketing approach.

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IDeACOM Communications Group

16 Grove Avenue

Verona US 07044


Email Us
https://www.ideacom-nj.com

Ideacom Insights is a publication of The Ideacom Network. The Ideacom Network is a national organization of voice and data solution resellers. Ideacom members must pass rigorous admission standards, including a commitment to customer service, sound financial stability and community leadership. To learn more about The Ideacom Network, follow this link.

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