Visiting Angels Salem Receives 2022 Best of Home Care® – Top 100 Leader in Experience Award
SALEM – Visiting Angels Salem announced today that it received both the 2022 Best of Home Care –Leader in Experience and the distinguished 2022 Best of Home Care –Top 100 Leader in Experience awards from Home Care Pulse, the leading firm in experience management for home care.
The Leader in Experience Award is awarded by Home Care Pulse to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. The Top 100 Leader in Experience Award is the highest recognition awarded by Home Care Pulse. It is only awarded to 100 home care businesses in North America, and recipients must consistently rank among the very highest in those 10 quality metrics.
As a Top 100 Leader in Experience Award recipient, Visiting Angels Salem, which ranked 12 on the list of 100 home care agencies nationwide, is recognized among the very best home care providers participating in the Home Care Pulse Experience Management Program.
This accomplishment demonstrates Visiting Angels’ long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Visiting Angels’ clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Visiting Angels received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Visiting Angels management team set goals to reach the highest level of Experience possible.
To find out more about Visiting Angels’ commitment to experience, please visit www.visitingangels.com/salem or call 330-332-1203.
