Broadvoice Wins Two 2023 Visionary Spotlight Awards

LOS ANGELES—July 25, 2023— Broadvoice®, a provider of hosted voice, unified communications as a service (UCaaS) and omnichannel contact center as a service (CCaaS) for thriving small and mid-market enterprises and business process outsourcers (BPOs), announced that ChannelVision Magazine awarded the new Broadvoice CCaaS solution with two 2023 Visionary Spotlight Awards. The communication provider's cloud-native, low-code contact center solution was recognized for Best Emerging Technology Breakthrough and Contact Center/CCaaS Technology Innovation.

Introduced to the U.S. market in January 2023, the Broadvoice CCaaS platform delivers the most efficient contact center solution for optimized operations, customer experience and performance to help small and mid-market enterprises stay ahead in a competitive global marketplace.

“We’re thrilled to be recognized by ChannelVision for our innovative contact center technology that empowers businesses of all sizes to deliver transformative customer interactions and experiences that help global businesses scale and succeed. Broadvoice CCaaS is easy to use, manage and afford, delivering powerful performance and operational efficiency to drive ROI with industry-leading customer service every step of the way,” said George Mitsopoulos, Chief Product Officer at Broadvoice.