Expanded Customer Rewards Feature
With version 22.1.2 we are releasing a major overhaul of the customer rewards system, including many frequently-requested changes. While everything that it has previously done is still possible, there are several new options and aspects available.

Perhaps the most requested of these is the ability to have multiple rewards that customers can earn towards. These can be set up through the system administration menu in settings, under the customers section.
When setting up a plan, note that the description will print on the receipt and will also be what shows up as an option when redeeming the reward. The points cost is the cost in points of the reward to the customer. The price is how much will be charged in money to the customer; this can be a negative amount, to allow for things like the five dollar off reward shown in the screenshot above.

You can also link the reward to an item in inventory. If you do this, then when the reward is redeemed it will deduct from that item's new quantity, and the reward will not be able to be redeemed if the item is out of stock.
Another new feature is the ability to exclude items, categories, and departments from awarding points when purchased. We have retained the option where points are gained for rewards members through either 1 point for every dollar they spend or 1 point for every item they purchase. Now, you can also block items that you don't want to give rewards points from doing so, such as a record store excluding non-records when doing point per item.
Another new option is the ability to give promotions that will grant bonus rewards points. Unlike a normal promotion, these apply to the transaction as a whole, giving a percentage boost to points earned.

In addition to these new options, there's now much more tracking on points being earned and used, and you'll find a new report for these points changes available as "Rewards History" under the customers section of reports.

If you'd like to see this feature in action, including how to set up a customer and what redeeming a reward looks like, we have a video tutorial available at our YouTube page.
The current version of the software, available for supported users, is 22.1.1. To get back on support, or to upgrade to phone support from email support, contact sales at (919) 387-7597 x100. If you are not on phone support, and you call, a response will be sent to the email address on file. You can also buy a support incident from our website.

Windows 11 has been released. The current version of ThunderPOS does work with it. However, certain older printer models, such as some versions of the Bixolon SRP-770II, do not.

If you are on a version older than 4.0 that has been sunset, you can contact sales for information on purchasing an update. All versions prior to ThunderPOS 5.0 will be sunset from support on December 31st, 2022.