Benchmarks' Survey Re: Workforce Impacts & 2022 Legislative Agenda Is Still Open
Many thanks to those who have completed the survey &
HUGE shout out to others-we need to hear from you!
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Benchmarks' Public/Private Behavioral
Health Forum (PPBH) IS BACK!!!!
When: Friday, June 10, 2022
From: 10:30 am thru 2:30 pm (Lunch is included)
Where: The Royal Center, 3801 Hillsborough Street, Raleigh
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Benchmarks' Upcoming Webinars
New: Rule Revision-Seclusion & Restraint: Benchmarks' Member Discussion
Date: Thursday, May 5, 2022
Time: 9:00 am thru 10:00 am
DHHS has begun to work on rule revisions, particularly as they relate to Child Residential, but many of those rules span other licensed services. The first rule up for review is 27E.0104 regarding Seclusion & Restraint. They have a very short turn around time and we wanted to be sure to include your thoughts and feedback.
We hope you will join us for this important discussion.
Benchmarks' Child Welfare Webinar with Lisa Cauley & Karen McLeod
Date: Thursday, May 12, 2022
Time: 8:00 am thru 9:00 am
Benchmarks' Friday Membership Webinar with Dave Richard & Karen McLeod
Date: Friday, May 20, 2022
Time: 8:30 am thru 9:30 am
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Benchmarks' Friday Membership Webinar
Debra Farrington & Tara Fields
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From NC DSS:
Purpose: Court: Roles and Obligations of Foster Parents-A Learning Site for NC Foster and Adoptive Parents and Kinship Caregivers
On September 1, 2021, Session Law 2021-132 was enacted which established new training requirements for foster parents. As part of the licensure process, foster parents must complete a pre-service training that includes a module, created, developed, and made available by the Department which explains the roles and obligations of foster parents in judicial proceedings. The new module, Court: Roles and Obligations of Foster Parents, is now available.
COURSE DESCRIPTION:
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NC Medicaid Tailored Plan/Care Management Updates
Capacity Building Program FAQs
Guidance on the Use of Extenders in Tailored Care Management
The Department has published updated guidance on the use of extender staff in the provision of Tailored Care Management. It also provides details on extender qualifications, functions, contact requirements, training requirements and payment considerations.
Standard Terms and Conditions
The Standard Terms and Conditions reflect the Tailored Care Management requirements for providers and cover the following areas: staffing, population health and quality measurement, delivery of Tailored Care Management, transitions, community inclusion, diversion, payments, oversight and panel limits.
Provider Manual Updated
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HCBS Stakeholder Workgroup Updates
Below are HCBS updates from the DHHS HCBS Internal Team.
- County Transitions
- All HCBS Provider Self-Assessments impacted by county transitions were transferred successfully to the respective LME/MCO.
- HCBS Database
- Additional updates are continually being made to support overall functionality for the LME/MCO and CAP-DA reviewing entities. This quarter, these updates included:
- The ability to track HCBS setting demographic information changes when an HCBS Residential setting changes from unlicensed status to licensed
- `System notification when a provider submits an HCBS Provider Self-Assessment with duplicate demographic information previously submitted on an HCBS Provider Self-Assessment.
- Transferring Heightened Scrutiny Threshold Assessments to respective LME/MCOs due to county transitions.
- HCBS Validation
- North Carolina is currently 80.6% validated statewide.
- Due to delays caused by the COVID-19 pandemic, the DHHS amended the Statewide Transition Plan to include a virtual telehealth monitoring option to support North Carolina reaching 100% validation by March 17, 2023.
- The DHHS HCBS Internal Team met with CMS on 9/29/21 to discuss options.
- The DHHS HCBS Internal Team submitted the update to the Statewide Transition Plan to CMS for approval on 10/28/2021.
- CMS provided feedback and request for follow-up on 12/02/21.
- The HCBS Internal Team submitted response to CMS’ feedback on 1/27/2022
- CMS provided additional feedback on 2/24/2022 and requested call with NC DHHS.
- CMS approved virtual telehealth monitoring as a fourth method of HCBS Validation and Validation efforts relaunched 3/8/2022.CMS and NC DHHS HCBS Internal Team had technical assistance call on 3/10/2022 to review NC HCBS efforts timeline.
- The DHHS requested LME/MCOs and CAP-DA submit an updated Validation Report by April 15, 2022 to meet a request from CMS to categorize all HCB settings.
- DHHS HCBS Validation Look-Behind
- Quarter 1: CLOSED
- Quarter 2: In process
- 4 LME-MCOs CLOSED
- 2 LME-MCOs OPEN
- 1 LME-MCO and CAP-DA N/A (no sample sites selected)
- Quarter 3: In process
- 6 LME-MCOs OPEN
- CAP-DA OPEN
- Quarter 4: List of sample sites as well as needed replacements sites will be generated following the close of Quarter 2 and Quarter 3.
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Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities Request for Applications (RFA)
The North Carolina Department of Health and Human Services, Division of Mental Health, Developmental Disabilities, and Substance Abuse Services (DMH/DD/SAS) recently released a Request for Applications (RFA) for Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities.
If you have any questions regarding this RFA, please email the DMH/DD/SAS Contracts Team at [email protected].
Questions are due Friday, April 29, 2022 by 5:00 PM Eastern Time.
Application Due Date: Tuesday, May 31, 2022 by 5:00 PM Eastern Time
Anticipated Notice of Award: June 17, 2022
Anticipated Performance Period: July 1, 2022 - March 14, 2023.
Eligibility Information
Applicant agencies may currently serve either the I/DD population or the SUD population, or both.
If currently licensed as a provider of SUD services in the state of North Carolina, the provider must be in good standing with DMH/DD/SAS and the Division of Health Service Regulation (DHSR), and not currently subject to any investigative or corrective actions. Applicants are further required to:
- Have a current state-funded contract with one or more LME-MCOs and must include, at minimum, affirmation from the LME-MCO of its agreement and support of the proposal.
- Applicant agencies must demonstrate partnership with other appropriate agencies if serving only either I/DD or SUD populations, or include as part of their proposal the manner in which they will become proficient in the development and delivery of services for individuals with I/DD and co-occurring SUD.
*Eligibility is open to non-profit providers only.
Programmatic Requirements
Successful applicants for these funds will have the following expectations:
1) Provide SUD clinical treatment and recovery support services specifically to individuals with an I/DD
- Provide an appropriate SUD Comprehensive Clinical Assessment/Diagnostic Assessment (CCA/DA).
- Implement outreach services to specifically engage and target the population of focus
- Use the CCA/DA results to determine the most appropriate SUD services and ASAM level of care.
- Provide appropriate SUD services to the individual in inclusive settings and/or facilitate referral and admission to the appropriate level of care.
- Provide or connect to recovery services and supports, such as peer supports, mutual aid, etc., that are appropriate and accessible.
2) Educate family/caregivers on substance use and I/DD
- Provide educational materials on substance use and SUD to families/caregivers.
- Provide appropriate information and referral for recovery services and supports specifically for family members/caregivers.
3) Comply with reporting requirements outlined in section 5.4 of this RFA.
Population Served
SUD services must be available to any eligible individual within the successful applicant agency/organization service area. Eligible individuals include uninsured or under-insured individuals with a substance use disorder as well as a co-occurring diagnosis of mild to moderate intellectual disability/cognitive impairment, borderline intellectual functioning and/or Autism Spectrum Disorder, or other identified intellectual or developmental disability.
Successful applicant agencies are required to provide educational and recovery support resources to families/caregivers of individuals involved in their services.
The full Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities RFA with additional information can be found here.
The Substance Use Disorder Services for Individuals with Intellectual & Developmental Disabilities RFA is posted on this website, which may be updated with more information, such as posting the list of Questions and Answers.
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Public Hearings for the NC Medicaid 1115 Waiver Proposed Amendment for Families Served by the NC Child Welfare System
NCDHHS is seeking to amend its Section 1115 demonstration waiver to reflect changes to the eligibility and delivery system for families being served by the North Carolina child welfare system (Child Placement Services and Child Protective Services).
Join us for an overview of the key amendment requests. There will be time for questions and answers.
Webinar-based Public Hearing for the NC Medicaid 1115 Waiver Proposed Child Welfare Amendment
Tuesday, May 3, 2022, at 2 p.m. To register click here.
or
Monday, May 9, 2022, at 3 p.m. To register, click here.
North Carolina’s current 1115 waiver authorizes significant transformations of the North Carolina Medicaid delivery system through a managed care program, the Healthy Opportunities Pilots and a waiver of the institution for mental diseases (IMD) exclusion for substance use disorder treatment.
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State Funded Comprehensive Case Management Service Definition
NCDHHS is presenting this service definition (State Funded individuals only) for Comprehensive Case Management on behalf of Lisa DeCiantis.
Please share this freely within your organizations and your provider networks for public comment (the comment period is twenty (20) days):
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Joint Communication Bulletins
JCB #411-Update to Home and Community-Based Services (HCBS) Validation Processes
The North Carolina Division of Mental Health, Developmental Disabilities and Substance Abuse Services
(DMH/DD/SAS) and the Division of Health Benefits (DHB) are providing the following guidance to support the
continuation of North Carolina’s HCBS Validation processes amidst response to the COVID-19 public health
emergency.
It remains critical that person-centered planning, individual choice, and efforts to comply with the HCB
Settings Rule continue to be at the forefront of our service delivery system. Effective March 8, 2022, the NC
HCBS Statewide Transition Plan was updated to include the use of telehealth for Care Coordination monitoring
as an allowable method of HCBS Validation. The flexibility will ensure the State’s existing HCBS settings comply with the Settings Rule by March 17, 2023.
DHHS has adjusted the following HCBS timelines accordingly:
- March 8, 2022: HCBS validation and DHHS look-behind efforts relaunched.
- April 15, 2022: Identification of all HCBS settings unwilling or unable to comply with HCBS settings requirements submitted to the DHHS HCBS Internal Team. Process began for providing technical assistance to providers of non-compliant HCBS settings, beneficiary and family engagement, and transition planning for individuals receiving waiver services from sites unwilling or unable to comply with HCBS settings requirements.
- May 1, 2022: Conclude identification of all non-compliant HCBS settings, HCBS settings unwilling or unable to comply with HCBS settings requirements and individuals needing to transition to HCBS compliant settings.
- May 15, 2022: Re-posting of Statewide Transition Plan for 30-day public comment.
- June 8, 2022: Validation Quarterly Reporting Tool (Final Submission) due to the DHHS HCBS Internal Team.
- July 1, 2022: Re-submit Statewide Transition Plan for final approval to the Centers for Medicare and Medicaid Services (CMS).
- Dec. 31, 2022: Transitions conclude for individuals receiving waiver services from sites unwilling or unable to comply with HCBS settings requirements to HCBS compliant sites.
If you have any questions, please contact the DHHS HCBS Internal Team at [email protected].
This clarifies guidance for the NC Innovations and Traumatic Brain Injury (TBI) waiver Level of Care processes.
We recognize that COVID-19 negatively impacted people’s ability to obtain medical or psychological evaluations/assessments. Therefore, the psychologists, psychological associates or physicians performing initial evaluations of level of care for waiver beneficiaries may use historical medical or psychological evaluations/assessments to determine appropriateness for entrance to either the NC TBI or NC Innovations Waiver. Documentation must support that entrance criteria is met.
This flexibility related to the NC Innovations and NC TBI Waiver Levels of Care is effective until NC Medicaid’s termination of the NC Innovations and NC TBI Waiver Appendix Ks.
If you have any questions, please contact Kenneth Bausell at 919-527-7643 or [email protected] .
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SPECIAL BULLETIN COVID-19 #244: Evusheld Alternative to COVID-19 Vaccination for Some Patients
Effective with date of service Dec. 9, 2021, North Carolina Medicaid and NC Health Choice programs cover Evusheld™ (600 mg) for use in the Physician Administered Drug Program (PADP) when billed with HCPCS code Q0221. More information
SPECIAL BULLETIN COVID-19 #245: Second Booster for Pfizer-BioNTech and Moderna Vaccines
Effective March 29, 2022, NC Medicaid will reimburse providers for the administration of a second booster dose of the Pfizer-BioNTech or the Moderna COVID-19 vaccine to any qualifying beneficiary. Details
**SPECIAL BULLETIN COVID-19 #246: Direct Care Worker One-Time Bonus Reminders & Expectations
Data and clarifications on the direct care worker (DCW) One-Time Bonus. More information
Update to SPECIAL BULLETIN COVID-19 #245: Second Booster for Pfizer-BioNTech and Moderna Vaccines
This bulletin was updated to include information on “Red Top” option for “Blue Top” Vials. Details
New Medicaid Bulletins Available
The NC Division of Health Benefits (DHB) has recently published new Medicaid Bulletin articles:
- Tailored Care Management Updated Guidance (April 21, 2022)
- Research Based – Behavioral Health Treatment for Autism Spectrum Disorder
- Reminder: As the Federal Public Health Emergency Ends, Provider Reverification Requirements are Reinstated
- NCCI/MUE Edits for ALL PADP Drug Claims
- Additional NC Innovations Funding and Innovations Waiver Clinical Coverage Policy Updated
Providers are encouraged to review this information. All bulletin articles, including those related to COVID-19, are available on DHB's Medicaid Bulletin webpage.
Request to Encourage Members to Participate in 2022 Provider Survey
NCTracks Annual Provider Survey for 2022 Available
The NCTracks Annual Provider Survey for 2022 is now available! This survey focuses on the aspects of NCTracks* that involve direct customer interaction, such as the call center, provider relations, training and communications, as well as functional areas such as pharmacy prior approval and provider enrollment.
*Please note that this survey is regarding Medicaid Direct via NCTracks only (NOT related to Managed Care/PHPs); please only answer questions in relation to NCTracks.
Unless otherwise noted, the time period for which this survey applies is from July 1, 2021 to present. The survey is anonymous unless you choose to identify yourself.
The survey is open to all NCTracks providers and should only take about 10 minutes to complete. This survey is authorized by the NC Department of Health and Human Services (DHHS) and will be open for responses until May 3, 2022.
We appreciate your participation as we strive to continue to improve our service to providers. Your feedback is valuable to us!
Reminder of User Types and Roles in NCTracks – New User Setup
Provider records can have a variety of different user types that have varying levels of access and privileges in NCTracks. The following user types are explained by their roles and functionalities. Reviewing these roles may help you better understand user provisioning and management when making changes to your provider record.
Office Administrators (OAs):
The OA is required to complete provider enrollment and can make major updates to the provider record, including all enrollment actions (such as submitting a manage change request (MCR), re-verification application, etc. on behalf of the provider). There is one OA per NPI, but an OA can be associated with multiple NPIs.
The OA also has the sole responsibility of signing enrollment applications, submitting Electronic Fund Transfer (EFT) updates, and assigning the enrollment specialist (ES) user role to a user. For organizational providers, the office administrator must be listed on the record as an owner or a managing employee, and for individual providers, the office administrator can be the individual provider or must be listed as a managing employee.
Highlights of the OA role include:
- Ability to submit applications on behalf of the provider
- Ability to add, maintain and delete user administrators, general users, managing relationship (MR) users and enrollment specialists. The OA can designate Access Rights/Roles* which allow users to have access to certain functions on the provider record
- Can add and edit User Groups (provisioning)
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Resources: webpage and FAQ
User Administrators:
User administrators (UAs) are designated by the OA. They are not required for provider enrollment, but they can assign roles and Access Rights (add, maintain, and delete general users). They also have Access Rights/Roles* as designated by the OA.
General Users:
These users typically have system access for functions such as checking eligibility, submitting claims and consent forms, etc. General users cannot add other users. General users are assigned Access Rights/Roles* for the duties they have access to perform.
Managing Relationship (MR) Users (must also be designated as a User Administrator or a General User):
MRs are users related to an NPI (as designated on an application by OA) such as owners, providers, or managing employees.
- In addition to the OA, MR Users have the ability to complete and submit application processes on behalf of the provider
- They also have Access Rights/Roles * as designated by the OA or UA
Enrollment Specialist (can be a User Administrator or a General User):
An enrollment specialist can complete, but not submit, applications on behalf of the provider (they must send the application to the OA to sign and complete the application).
When an OA assigns this role to a user, they will be able to:
- Complete initial enrollment, re-enrollment, re-verification, maintain eligibility and MCR applications on behalf of an office administrator. The user will only be able to complete the application; however, they will not be able to electronically sign and submit the application
- Complete and submit abbreviated MCR applications (except the abbreviated EFT application) on behalf of the OA
The User Management page in the secure NCTracks portal allows the OA or a UA to view, add, edit, or deactivate provisioned users.
Users may also filter by active users to review all currently active roles for that profile. The OA/UA must remove any users that are no longer associated with the provider record.
* Access Rights/Roles
These may be assigned to users:
Check Recipient Eligibility - Submit Eligibility
Claims User - Claims Batch
Claims User-Verify Patient, Claims Status Search
Search for Procedure Codes
DME/O&P Service History
Eligibility User - Inquiry
Eligibility Batch User - Verify and Verify Results
Enrollment Specialist
EVV History Search
Eyeglass Service History
Payment History
Physician Fluoride Varnish Limitation
Prior Approval Submit
PA User-Request Inquiry, Approval Status
Referrals User-Referral Entry and Inquiry
Refraction Confirmation
Remittance User
Training - Training access
Prescribing Provider
Supervisor Access - All Access
Reminder: Required Identification for Assistance from the NCTracks Contact Center
To comply with HIPAA guidelines and protect the privacy of recipients of services from the N.C. Department of Health and Human Services (DHHS), the NCTracks Contact Center is required to verify the identity of all callers.
In order for the Contact Center to provide any information to a caller, Customer Service Agents (CSAs) are required to verify at least two of the following five pieces of information:
· National Provider Identifier (NPI)
· Atypical provider ID
· Provider address and phone number
· Provider legal name
· Provider primary email
Callers must also provide their NCID*, and, if the caller is not the provider, the first and last name of the caller, telephone number and relationship to the provider. Callers that cannot verify the required information cannot be assisted. Providers may still access the provider portal or AVRS system to gain additional information on claims or eligibility status.
Please note that for organizations, callers must remember to provide the legal name for NPIs that share the same Taxpayer Identification Number (TIN), as reflected on the provider record in NCTracks.
*Who in my organization needs to have an NCID?
All staff who are provisioned to access a provider's record, view recipient eligibility, access training, have view/update rights on the provider record, and/or submit claims and prior approvals in the NCTracks Provider Portal will need to acquire their own North Carolina Identity (NCID) Management-issued user ID and password. For more general questions on NCID requirements, please see the General FAQ page.
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SAMHSA Certified Behavioral Health Clinics – Planning, Development, and Implementation Grants
The Substance Abuse and Mental Health Services Administration (SAMHSA) will make 156 grants, each for $1 million to establish new Certified Behavioral Health Clinic programs.
Eligible applicants are community-based nonprofit organizations; local governments; and facilities operated by a tribe, tribal organization, or under the authority of the Indian Health Service.
Apply for New Community Health Worker Training Program
On Friday, the U.S. Department of Health & Human Services announced availability of $226.5 million for a new program building the pipeline of public health workers at the community level. The multiyear effort will support training and apprenticeship programs for the critical role of trusted messenger connecting people to care and support.
Administered through HRSA’s Bureau of Health Workforce, the program will train as many as 13,000 community health workers who will address needs in rural and underserved communities. These roles, providing culturally competent and individualized services, are critical in rural areas where health services are limited.
HRSA to Host First National Telehealth Conference
Over the course of two days (May 16-17), public and private sector leaders will discuss best practices and lessons learned during the COVID-19 pandemic. Topics include the role of telehealth in underserved communities, achieving health equity through improved broadband connectivity, and telehealth as a model for integrating behavioral health care during the pandemic and beyond.
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Notice of Funding Opportunity Announcement
The Office of Minority Health (OMH) at the U.S. Department of Health and Human Services administers grant programs to support projects that implement innovative models to improve minority health and reduce health disparities.
OMH has released the following funding opportunity announcement for which applications are now being accepted:
Announcement Number: MP-CPI-22-001
Opportunity Title: Demonstrating Policy Effectiveness to Promote Black Youth Mental Health
Award Amount: $350,000 to $400,000
Estimated Total: $3,000,000
Application Due Date: June 22, 2022, 6:00 PM ET
This notice solicits applications for projects for the Demonstrating Policy Effectiveness to Promote Black Youth Mental Health Initiative. This initiative seeks to identify health and wellness policies that are successful in improving Black youth mental health, including suicide prevention. The demonstration projects are expected to:
- Implement evidence-based policies for addressing Black youth mental and suicide prevention.
- Pilot the policy assessment protocols that determine the level of effectiveness of general health and wellness policies in improving Black youth mental health in diverse settings.
- Develop and implement demonstrations of selected innovative and culturally effective policy approaches to improve Black youth mental health.
This initiative aligns with:
- Recommendations from the Congressional Black Caucus (CBC) Emergency Taskforce outlined in Ring the Alarm: The Crisis of Black Suicide in America.
- Healthy People 2030 Mental Health Disorder and Adolescent Health Objectives MHMD-02 (Reduce suicide attempts by adolescents) and AH-D02 (Increase the proportion of children and adolescents with symptoms of trauma who get treatment).
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Using the New Value-Based Rules to Enhance Your ACO
In November 2020, the Centers for Medicare & Medicaid Services (CMS) finalized value-based exceptions under the Stark law, and the Office of Inspector General (OIG) finalized value-based safe harbors under the Anti-Kickback Statute to accommodate and facilitate the evolution of value-based care arrangements among health care providers. These new rules protect compensation relationships with providers in a value-based care arrangement and provide a stairway for providers to migrate into risk-based contracting.
Return to Work Considerations – COVID and the ADA
Employers are contending with difficult challenges unlike any time in modern history. Even though many employees, especially in the manufacturing industry, returned to work after working from home during the COVID pandemic, the effects of the increased flexibility seen during the COVID era linger.
Many employees enjoyed the benefits of working from home during the last two years, even if only part-time, and do not want to give up the benefit. By contrast, and especially as COVID restrictions ease, employers often desire their workforce return to work in a more consistent and routine capacity.
These tensions are further complicated by an extremely competitive labor market. Recruiting and retaining employees is a challenge in the current environment.
EEOC Issues Guidance on Caregiver Discrimination
On March 14, 2021, the U.S. Equal Employment Opportunity Commission (EEOC) updated its technical assistance guide, What You Should Know About COVID-19, and the ADA, the Rehabilitation Act, and Other EEO Laws and issued a technical assistance document, entitled The COVID-19 Pandemic and Caregiver Discrimination under Federal Employment Discrimination Law.
This technical assistance document details recommended best practices for employers managing workers with family caregiver responsibilities. According to the EEOC: Caregiver status is not a protected characteristic under federal law.
However, caregiver discrimination violates federal law when it is based on a protected characteristic like sex or disability.
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Survey: Age-Friendly Insights: Direct Care Workers
A recent survey from John A. Hartford Foundation reveals that people want the direct care workers to receive higher pay, better training and increased government oversight to ensure good jobs that support older adults and people with disabilities. But while these workers may provide crucial support, the recent survey finds that most people don’t feel these workers receive the crucial support they need.
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New: Monday, May 2, 2022
MFP Lunch & Learn: Rethinking Guardianship: Making Alternatives in NC a Reality
Time: 12:00 pm thru 1:00 pm
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Monday, May 2, 2022
Combating the Opioid Crisis With Smarter Federal Spending
Time: 1:00 pm thru 2:00 pm
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New: Tuesday, May 3, 2022
Public Hearing for the NC Medicaid 1115 Waiver Proposed Child Welfare Amendment
Time: 2:00 pm thru 3:00 pm
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New: Wednesday, May 4, 2022
A Faith-Based Harm Reduction Approach to the Opioid Crisis
Time: 1:00 pm thru 2:00 pm
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Wednesday, May 4, 2022
Mental Health Solutions: Improving Care
Time: 1:00 pm thru 2:00 pm
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New: Thursday, May 5, 2022
Equitable Access to Care: Leveraging Telehealth for Medicaid Beneficiaries in North Carolina
Time: 11:00 am thru 1:00 pm
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New: Thursday, May 5, 2022
Understanding the National Core Indicators®-IDD 2020 Staff Stability Report and COVID-Supplement
Time: 2:00 pm thru 3:00 pm
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New: Monday, May 9, 2022
Public Hearing for the NC Medicaid 1115 Waiver Proposed Child Welfare Amendment
Time: 3:00 pm thru 4:00 pm
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Tuesday, May 10 & 11, 2022
Bringing It Home 2022
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New: Tuesday, May 10, 2022
The Interdependence of Personal and Financial Wellbeing, and How Employers Can Help
Time: 12:00 pm thru 1:00 pm
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New: Tuesday, May 10, 2022
Shoring Up the Nursing Workforce: What Policies Can Get Us Back on Track?
Time: 2:30 pm thru 3:30 pm
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Webinar Series: Learn to Write Policy Information That Is Easy to Understand
Tuesday, May 10, 2022
Session 2: Plain Language
Time: 4:00 pm thru 5:00 pm
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Thursday, May 12, 2022
Benchmarks' Child Welfare Webinar with Lisa Cauley & Karen McLeod
Time: 8:00 am thru 9:00 am
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New: Thursday, May 12, 2022
Using Data to Improve DSP Tenure
Time: 1:00 pm thru 2:00 pm
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New: Wednesday, May 18, 2022
NC HealthConnex Teletown Hall: Navigating the Tailored Plan Collaborative Care Model
Time: 12:00 pm thru 1:00 pm
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New: Wednesday, May 18, 2022
Hybrid Event: Competition in the Labor Market: Challenges and Paths Forward
Ben Harris: Assistant Secretary for Economic Policy, U.S. Department of the Treasury
Amara Omeokwe: Reporter, Wall Street Journal
Panel discussion with:
Jason Fichtner: Vice President and Chief Economist, BPC
Rebecca Dixon: Executive Director, National Employment Law Project
Time: 2:30 pm thru 3:30 pm
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Thursday, May 19, 2022
DSS: Third Provider Quarterly Meeting
Time: 1:00 pm thru 2:00 pm
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Friday, May 20, 2022
Benchmarks' Friday Membership Webinar with Dave Richard & Karen McLeod
Time: 8:30 am thru 9:30 am
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Webinar Series: Learn to Write Policy Information That Is Easy to Understand
Tuesday, June 7, 2022
Session 3: Easy Read Text
Time: 4:00 pm thru 5:00 pm
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Tailored Care Management Educational Offerings
Ongoing Webinar Sessions and Trainings: Some are free, some require a fee, and some are for CMA organizations that have passed the desk review only.
NC AHEC has partnered with the NC Department of Health and Human Services and Division of Health Benefits to equip Tailored Care Management (TCM) candidates with the tools and knowledge to effectively provide care management services to North Carolina’s Tailored Plan beneficiaries through Continuing Professional Development (CPD) opportunities. Find a list of monthly offerings below and join us for one or for all!
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