Updated for the week of February 24, 2023 |
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MESSAGE FROM THE DIRECTOR |
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Hello Everyone
February 22 was Pink Day, a movement celebrated across the globe. This day encourages everyone to practice kindness and wear pink to symbolize that you do not tolerate bullying. The focus is on kindness and treating others with dignity and respect. We invited family and residents to post a note in our main entrance for staff. Feel free to keep adding to these notes. If you haven't had a chance to see it we also created a video that was placed on the County of Lennox & Addington Facebook page in recognition of Pink Day. Click here to view it.
Outbreaks:
We unfortunately are sharing today that we have 2 outbreaks occurring at the Home. On February 21 Orchard Trail was declared in an Enteric Outbreak. The symptoms for an enteric outbreak are primarily nausea, vomiting and diarrhea. On February 23 Rose Garden was declared in Respiratory Outbreak (Rhinovirus which is the common cold - more information on this virus can be found in Emily's section of the newsletter below). Both of these Home areas are now closed with only Essential Caregivers permitted. Residents are to remain on these Home areas and not go throughout the Home. Essential Caregivers will be provided a mask with shield that they are to wear for the duration of their time in the Home. Please be very mindful of all the important infection control practices in place inclusive of hand hygiene.
Valentines Day:
Love was in the air at JMPC on Valentines Day. Residents enjoyed a delicious heart cookie made and donated by Gigi's Bakery in Lansdown. We were all wearing red, white and/or pink and enjoyed a concert with Steve and Penny.
Music Therapy:
We are very happy to share with you that we have increased the hours of Music Therapy that we have at the Home. Graylen will be joining us every week for 6 hours in addition to his therapy that he continues to provide every other Friday. The benefits from music therapy can be seen in the eyes of every resident that Graylen interacts with. We consider ourselves very fortunate to be able to have this opportunity at JMPC!!
Social Work:
We are also happy to share with you that Krista Crozier will be joining our team to provide Social Work to residents and families of JMPC. She will be here Tues - Wed - Thurs from 9am - 3pm. If you would like to connect with her you can speak with reception and they will get you connected with Krista. You may have run into Krista previously as she is also supports our Spiritual Wellness services here on Monday afternoons.
Physiotherapy:
We have a new face at the JMPC as we welcome a new Physiotherapist to our team. His name is Karthik and he will be working later into the evening should you wish to connect with him. More on that later in the newsletter.
Resident Home Area Roles:
We have been asked to explain the roles of the various staff in the Home. You can see an outline of these roles later in this newsletter.
There is also a reminder regarding the times to try and avoid calling the Charge Nurse (RPN) so that we can limit their distractions while they are administering medications.
Outside Support:
Further in this newsletter we have included a number of outside support agencies that we engage with to help support residents who are struggling with responsive behavious. Read on for further explanation.
Update on Trial with Coroners Office:
This trial that JMPC participated in at the beginning of the year is now complete and the process will be rolling out across all LTC homes in the Province effective March 13 2023. Just to recap, this means that families may receive a phone call from the Coroners office when a resident passes away to ask a few follow up questions prior to them signing off on the death certificate. There has been no related education offered to date for families on this.
If this is your first time reading our newsletter, I would encourage you to go to this link where you will find the previous newsletters should you wish to view them.
Should you ever not want to receive these newsletters, please follow the prompts on the newsletter at the bottom to unsubscribe.
Also, if you ever feel that you would prefer to not have a picture of your loved one included in our Family Newsletter, please reach out to Bobbie-Joe at bblackburn@lennox-addington.on.ca or by calling at ext 7224.
Chat with you in our next newsletter which will be in your inbox on March 10 2023.
Have a great week,
Angela Malcolm
Director
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Infection Prevention and Control from the desk of
Emily Sarley RN,
IPAC LEAD
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Rhinovirus (also known as the common cold)
Is the common cold contagious?
Yes. Colds spread easily from person to person. For you to become infected, the virus has to get to one of your mucous membranes — the moist lining of your nostrils, eyes or mouth. That happens when you touch a surface or breathe moist air that contains the cold virus.
For example, when a person who’s sick sneezes or coughs, they launch droplets of fluid containing the cold virus into the air. If you breathe in those droplets, the cold virus takes root in your nose. You can also leave virus particles on surfaces you touch when you’re sick. If someone else touches those surfaces and then touches their nostrils, eyes or mouth, the virus can get in.
How long is the common cold contagious?
You can spread a cold virus a day or two before you even have symptoms. But you’re most contagious when your symptoms are at their worst — usually the first three days you feel sick.
What is the common cold incubation period?
The incubation period is the time between when you’re infected and when your symptoms first appear. The common cold incubation period is between 12 hours and three days after exposure to the virus.
Can the common cold be prevented?
There are several steps you can take to prevent a cold, including:
- Washing your hands: Wash your hands frequently, especially before eating or preparing food. Also, wash your hands after using the bathroom, wiping your nose or coming into contact with someone who has a cold.
- Avoiding touching your face: Cold viruses spread from your hands to your eyes, nose and mouth.
- Cleaning frequently used surfaces: Viruses can live on doorknobs and other places people often touch.
- Using hand sanitizers and washing your hands with soap and water.
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Strengthening your immune system: Get enough sleep, eat a healthy diet and exercise so your body is ready to fight off germs.
- Staying home: To make sure you don’t spread the cold to others, stay home when you’re sick. Wear a mask if you are around others.
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Please feel free to contact Emily Sarley, JMPC IPAC Lead,
if you have any questions related to IPAC.
613-354-3306 Ext. 7227
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The Bivalent Booster Dose that can be used for 3rd, 4th or 5th dose of COVID-19 Vaccine has improved coverage for the omicron variant.
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IPAC Education for Designated Essential Caregivers |
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IPAC Education that is required for all Designated Essential Caregivers
With the roll out of the new Fixing Long Term Care Act, we are required to provide specific IPAC related education to our Essential Caregivers. We also need to be able to demonstrate that we have provided the education and that everyone has participated / received it and that it met your needs as it relates to IPAC knowledge. With that said, here is a Youtube link of an educational video prepared by Public Health that covers all the required content.
Once you have watched the video, we will need you to complete the quiz found at the survey monkey link here in order to obtain / maintain your essential caregiver status:
As always, we are happy to help you with this if you are struggling to access the link or would prefer to complete a hard copy.
Please reach out to the screener when you come and they will be happy to help you out. Alternatively, you can reach out to your manager point of contact and they can assist you prior to your visit as well. This is a Ministry requirement.
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Calling the Charge Nurse (RPN) |
If you are wanting to call the Charge Nurse (RPN) on the Home area, we ask that you be mindful of the times that the nurse on the floor is administering medications. This will allow the nurse to fully focus on this important task with minimal distractions.
Times to try to avoid calling the nurse include:
7:30-9:30am 11:30-1:00pm 3:30-5:30pm 7:00-8:30pm
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Residents are strongly encouraged to keep cash in their trust account at reception. This is the safest place to store cash.
The reception office is open Monday - Friday during regular business hours.
If a resident wishes to have a haircut from our hair salon this is paid out of the residents trust account. (no need for cash)
If they wish to purchase something from the tuck shop here, they can easily access their trust account right at that time.
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Corrine from Family Council took the time to create this great document for families who are in need of patient transfer services.
We are happy to share this with you and will ensure to keep this in our newsletter moving forward. Following this weeks newsletter, you will always be able to locate this information towards the end of this Family Newsletter.
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New Physiotherapist on our Team |
Karthik's hours are Mon - Wed - Thurs from 8:30am - 7:00pm and Fri from 1:30pm-6:30pm.
Feel free to connect with Karthik should you have any questions. His office is located in Spring Meadow (1st floor). His phone extension is 7248.
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Your copy should address 3 key questions: Who am I writing for? (Audience) Why should they care? (Benefit) What do I want them to do here? (Call-to-Action)
Create a great offer by adding words like "free" "personalized" "complimentary" or "customized." A sense of urgency often helps readers take an action, so think about inserting phrases like "for a limited time only" or "only 7 remaining!"
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OUTSIDE SUPPORT
Ever wonder what outside resources are available to help support those living with behavioural expressions or BPSD (behavioural and psychological symptoms of dementia)? The John M. Parrott Centre partners with many different outside services. So who are they and what are their roles? Let’s take a closer look at each team or support service.
Seniors Mental Health Outreach (SMH) -This specialty team provides comprehensive assessments, treatment recommendations, care planning, advocacy, referrals, and education for older people living in long-term care homes. The team includes RN case managers, occupational therapists, and psychiatrists. This service is offered through Providence Care Kingston. Tracey Chapman, RN Case Manager or Dr. Susan Ilkov-Moor, Geriatric Psychiatrist are JMPC’s SMH Outreach Team.
Psychogeriatric Resource Consultants (PRC) - PRCs support those who care for seniors with complex physical, cognitive, and mental health needs that have associated behaviours. PRC’s collaborate with other specialists, consultants, community teams and best-practice coordinators to improve the quality of life for seniors. JMPC has a PRC designate who supports staff through educational opportunities.
Behavioural Support Services (BSS) Mobile Response – These teams provide timely and knowledgeable support for residents living in long-term care homes who are presenting with or at risk for responsive behaviours that may be associated with dementia, late onset complex mental health needs, substance use and/or neurological conditions. Mobile Response Teams assist with assessments, behavioural care planning and transitional support to meet specific resident needs. Some may know this team as “MRT”.
Community High Intensity Treatment Team (CHITT) - This team provides services to persons with serious and persistent mental illness who have complex needs and very significant impairments. The primary objective is to provide individualized support, treatment and rehabilitative services for clients who live in the community. When these individuals require LTC placement, the CHITT teams assist with the transition process. The CHITT team has been very involved in the past in assisting some of our residents living with a Mental Illness. Members from the CHITT have met with many staff via Zoom to offer education and support.
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Menu for the week
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Here is the week's menu for February 27 to March 5.
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The link to the program calendar and menu is updated each week for you. |
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Please remember there is no eating or drinking inside the building by our essential caregivers or general visitors.
Eating and enjoying a tea/coffee together is permitted
in outdoor areas only of the Home
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All residents (unless they are isolating), regardless of their vaccination status can go on social, day and overnight absences.
If a resident has a known exposure to a case while on their absence, please inform the Home ASAP. This timely notification will help us ensure the safety of all residents that may be affected (ie tablemates, roommates, etc)
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Resident Home Areas -
Who to call when you have Questions?
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These Resident Home area extensions below will take you to the Charge Nurse who is the RPN on your persons floor.
The RPN is a great person to connect with if you have questions related to medications, health status updates, or general resident centered information.
This is the best person to start with.
If they are unable to answer your question, they will be able to direct you as to
where to go next.
The RN Team Leader extension is an option if you are having difficulty accessing your respective home area or have further concerns.
If following speaking with the RN Team Leader, you continue to have questions or concerns, please reach out to
Emily Sarley RN who is the Assistant Manager of Nursing (ext 7227) or Carol Corcoran RN who is the Manager of Nursing (ext 7226).
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Resident Home Area Roles: |
Team Leader (RN) - The Registered Nurse who oversees the clinical aspects in the home, we have an RN on 24 hours per day.
Registered Practical Nurse (RPN)- Is the charge nurse on the Home area for your loved one. The RPN is your main contact for care and medication questions/concerns. They administer the medications for all residents on that Home area.
Personal Support Worker (PSW) - will help each resident with their personal care while also supporting and respecting residents independence. (this includes bathing, dressing, meal assistance, toiletting assistance etc)
Environmental Service Worker- Is a key team member in ensuring a high level of infection control cleaning on each Home Area. They will clean the residents room, common areas and ensure new clothing is labelled.
Activation Staff- Provide one to one, group programs and outings. They facilitate a wide variety of programs that are tailored to meet residents social, physical, and spiritual needs.
Dietary Staff- Serve meals prepared in the main kitchen (located in our basement) in the dining room and contribute to a pleasurable dining experience.
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Manager Point of Contact
For general inquiries related to COVID restrictions, overnight absences or to send your vaccination information:
(For absences please contact the charge nurse as outlined above)
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Message from the Chair of Family Council |
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The Family Council minutes are posted on the board at the front entrance and outside of Orchard Trail Home area.
Please feel free to reach out to Norman if you have questions or would like more information about Family Council.
Next Family Council meeting is scheduled for April 6 at 2pm in the Education Room
You are welcome to attend Family Council in person or via zoom.
We would love to have you!
Norman Ploeg
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Enjoying Steve and Penny in concert on Valentines Day
along with cookies from GiGi's Bakery. We also had Dale Lloyd, author here to read some love stories from his book.
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Celebrating Mardi Gras
We made our own masks and even had a Kings Cake!
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Barb and her daughter Penny with Max |
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Learning about Italy through our travel destination program. We have learned some fun facts about Italy, taken a virtual tour of Italy, enjoyed cappuccino complete with frothed milk and some biscotti biscuits! |
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"Princess P" aka Pinky stopped by for a visit. So adorable!! |
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General Visitors
(must have at least 2 Covid vaccination doses)
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Zoom is a great way to connect with your loved one.
It allows you to see each other while talking together.
Book your Zoom Visits online using Picktime! We ask that visits be scheduled a day ahead, and that weekend requests are completed by Friday at 2pm. For zoom visits, you will receive a confirmation email first. Then, 1 day prior to your zoom visit you will receive the zoom link emailed to you from the Home.
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If you have any questions or unable to access this online tool, please call 613-354-3306 and someone will help you Mon-Fri during business hours.
Need to Cancel your ZOOM?
The booking site doesn’t have that feature to cancel yourself online unfortunately. So to cancel an appointment: Please contact Colleen. Please email her at cyork@lennox-addington.on.ca or call her at reception during business hours(main line)
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Essential Caregiver Designation |
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Essential Caregivers (who are designated by the resident/POA) must submit this form and be fully vaccinated (3 doses) to be approved as an essential caregiver. In the event that COVID restrictions are changed, it will be important to have this essential caregiver designation in place in advance as it is difficult to predict the restrictions that we may be directed to implement.
Residents are permitted to designate as many Essential Caregivers as they wish.
NON Vaccinated Essential Caregiver (who are designated by the resident/POA) must submit this form and complete the required IPAC education to be approved as an essential caregiver.
NOTE: Non Vaccinated Essential Caregivers are not permitted to visit if their loved one is on isolation themselves or their Home area is in outbreak.
Changing Designated Essential Caregivers:
Changes in essential caregivers would be considered by the Home in very limited circumstances.
Should the resident/POA wish to change/add an essential caregiver, a new form will need to be submitted and await the approval process.
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Designated Essential Caregivers |
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3 COVID-19 Vaccinations - Designated Essential Caregivers:
(It is highly recommended you keep fully up to date with your COVID-19 vaccinations)
- Posted room occupancy limits still apply. (ie residents rooms have a capacity of 3 plus the resident)
- There is no limit to the number of people per resident at one time for outdoor visits.
- A rapid antigen test is required for indoor visits only.
- Rapid antigen testing is required every day you enter inclusive of the 15 min wait time for the results.
Available times for this testing are as follows:
9:15am – 12pm; 1:00 – 4:30pm; 5:45-7:00pm
- The screening questions must be answered each time you enter including taking your temperature.
- Medical Grade Masks must be worn at all times when visiting indoor. NEW exception: If you are in a residents room with only the resident you are visiting you can remove your mask. At all other times, your mask must be on.
- Consumption of food /drink on the outside premises only.
- Monthly education requirements:
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How to put on PPE - https://www.publichealthontario.ca/en/videos/ipac-fullppe-on
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How to Hand Rub - How to Hand Rub | Public Health Ontario
Non Vaccinated Designated Essential Caregiver:
- Must pre-book their visit using our online booking platform picktime. If you are experiencing any difficulty please call reception Mon- Fri during business hours.
- Must stay in MacDonald Hall for duration of visit. (staff will bring resident and return resident to their home area)
- A rapid antigen test is required for indoor visits only.
- Rapid antigen testing is required every day you enter inclusive of the 15 min wait time for the results.
Available times for this testing are as follows:
9:15am – 12pm; 1:00 – 4:30pm; 5:45-7:00pm
- The screening questions must be answered each time you enter including taking your temperature.
- Medical Grade Masks must be worn at all times when visiting indoor. NEW exception: If you are in a residents room with only the resident you are visiting you can remove your mask. At all other times, your mask must be on.
- Consumption of food /drink on the outside premises only.
- Monthly education requirements:
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How to put on PPE - https://www.publichealthontario.ca/en/videos/ipac-fullppe-on
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How to Hand Rub - How to Hand Rub | Public Health Ontario
Not Yet a Designated Essential Caregiver:
- All requests to be a designated essential caregiver must show proof of a minimum of 3 COVID-19 vaccinations before they will be approved.
- Advanced completion of the IPAC education is required prior to approval of this designation.
Window /Outdoor Visits:
We do support window/outdoor visits for those not wanting to enter the Home. These window/outdoor visits will occur in one of the MacDonald Hall non-opening front windows or under the covered patio at the front of the building only. This visit will need to be pre-booked using our online booking platform that you can find here. https://www.picktime.com/JMPC
NOTE: Individuals coming for an outdoor visit must still go through the screening process (no rapid antigen test) prior to the visit.
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Educational Resources
you are Welcome to Check Out
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Infection Prevention and Control Educational Resources
Continue to educate yourself with IPAC (infection prevention and control) best practices to keep yourself and your person safe.
Below are links for IPAC education for healthcare workers and essential caregivers.
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Dementia Educational Resources
What is Dementia?
The term "dementia" doesn't actually refer to one, specific disease. Rather, it's an overall term for a set of symptoms that are caused by disorders affecting the brain.
5 tips for communicating with people living with dementia
Montessori approach for Dementia
What are hallucinations and delusions?
Hallucinations and delusions are symptoms of Alzheimer's disease and other dementias. With hallucinations or delusions, people do not experience things as they really are.
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Connect with us on your socials |
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Things to Do across Lennox & Addington County |
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Below are some interesting opportunities if you are looking for something to do in the area. Click HERE and it will take you directly to the items below:
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Forms That You May Require |
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- Paper Copies of the Weekly Newsletter – Available at the Resource Centre right behind the screeners.
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Essential Caregiver Designation Form – Click here
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Essential Caregiver Form Non Vaccinated - Click here
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External Health Resources
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Healthcare Resources & Adaptive Clothing |
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We have had a number of enquiries from families regarding trying to access various external services for their loved one.
Dental Services from an onsite Dentist - Multigen
Contact Sheena Berry-Wilson to set up an appointment
1-877-459-3273 ext 2004
Fax: 1-866-257-5813
Consent form for this service can be found here
Dental Hygiene Services:
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
Hearing Services:
Miracle Ear - Scott Laidman, Reg AHIP – 613-354-7223
Hear Right Canada – Tammy Powell – 613 308 9338 (she will come into JMPC)
Foot Care Services:
Donna Chandu-Lall – 613-329-4914
Jennifer Morris – 613-329-0271
Gerrie Plaizier – 613-329-3182
These are privately based on a fee for service .
Feel free to reach out to them if this is something of interest to you.
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Adaptive/Accessible Clothing
Here are some Canadian Options for your shopping enjoyment:
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Where Dragons Fly
Perth, Ontario
(613) 466-0215
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Geri Fashions
1-800-361-4374
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EasyWear Adaptive Clothing Inc.
Cambridge, ON
1-888-908-7177
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Ministry of Long Term Care Family Support and Action Line
1-866-434-0144
This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm
The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.
The complainant will hear back from the Ministry within two business days.
OR
Write to the Ministry at
Director
Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St W, 11th Floor
Hamilton, ON L8P 4Y7
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If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,
they can contact the Patient Ombudsman.
Contact the Patient Ombudsman
1-888-321-0339 toll free
1-416-597-0339 (Toronto)
1 416-597-5371 (TTY)
JMPC CONTACTS
- Angela Malcolm, Director (Ext. 7222)
- Carol Corcoran, Manager of Nursing (Ext. 7226)
- Emily Sarley, Assistant Manager of Nursing (Ext. 7227)
- Carolyn McConnell, RAI Supervisor (Ext. 7259)
- Amanda Sparkes, Resident Services Coordinator (Ext. 7223)
- Shane McKenny, Environmental Services Supervisor (Ext. 7230)
- Dawn Black, Food Services Supervisor (Ext. 7228)
- Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
- Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
- Michelle Hickey, Behavioural Support Nurse (Ext. 7237)
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