Happy Tuesday Residents!

Last week was full of HCR project preparations and CAI (Community Association Institute). Friday was our Annual CA Day for the San Antonio Chapter of CAI and your team learned about Legal Collections, 209 Hearing Process, Short Term and Long-Term Rentals, and Code Compliance. We ended the day with a Business Partner Expo where Haason won a $15.00 Starbucks Card (I'm a little jealous) and a Yeti Tumber! Thank you to the Board of Directors and for all of the community volunteers that joined us for the annual CAI event. As President of the Chapter and your Community Manager it was a pleasure to have you all there with me.  

Last Friday evening, we had Leslie Blasing at the Resort for the Wine and Dine Event, and I heard nothing but wonderful things about it! I'm glad everyone had a wonderful time, and we are hearing that we want to have Leslie back in 2023, so don't miss out next time! 

Now down to business....

This week's Manager Updates:



• Project Updates:

1. Waterfall Pump at Del Webb and Alamo Pkwy: Still waiting for the pump we ordered a few weeks back. Once it is received, it will be installed. 
2. Indoor Pool Repairs: Jorge is working with our Building and Maintenance Committee to nail down a final scope, so we can get back to our vendors for updated proposals. More pieces have been added to the initial scope, so we are starting over to make sure everything is included. 
3. 2022 Pavement Preservation Project: Currently looking at starting this project the first week of October. Once we receive maps of which areas RDZ Paving will start with, we will get it out to the community so everyone can prepare for the upcoming road closures. 
4. Resort Internet: We will be getting a commercial grade router for the resort internet; we currently have a residential size, and it is just not big enough for all of us anymore. 
5. Gym Renovations: We received the last two machines 8/29/22 and a service call has been requested to make sure they are both working properly. They should be ready to use before the week's end. 
6. Broken window & glass: We have a broken side window facing the parking lot in the Cruise Planners Room as well as a damaged mirror in the gym that will be replaced soon. 
7. Easement one-time clean-up Project: We have received two proposals for areas around the community that will need to be added to our current landscape maintenance contract. However, before we can add them, we will need a one-time cleanup of the areas so they can be more manageable. We have a few more proposals to receive before a vendor can be chosen, however we anticipate this project to begin within the next few weeks. If you have any questions regarding the specific locations, I have linked a map to a button at the bottom of this email.  
8. Library and Billiards Room Carpet: The project has been scheduled for September. Once we get closer, I will send out more information on exact dates.

• Labor Day Holiday Schedule: The back-office staff will be out of the office Monday, September 5th in observance of the Labor Day Holiday. The resort will be open the normal Monday Hours (6am-9pm) with a receptionist at the front desk. 

• 2023 Room Reservation Process: We will begin accepting your 2023 Room Reservation Requests on Thursday, September 1st. Please make sure you have the correct forms filled out that say "2023" on the top of the page. If the incorrect form is used or the form is not filled out in its entirety, it will be returned, and you will have to start over again at the bottom of the list. The correct forms can be found under the Lifestyle + You section of the Website. 

• Vendor Gate Code Change: Effective 10/1/22 your current vendor gate code (#1957) will be changed to #5113. You are welcome to use the new code starting tomorrow, however the old code will be removed as of 10/1/22. A letter will be included in your quarterly Assessment Statements that will be mailed out shortly. 

• HCR Arts & Crafts Room: We appreciate residents that want to donate to our Arts & Crafts groups, however, please do not leave your storage bins in the Arts & Crafts room without letting anyone know.

• Political Signs: Per Texas Property Code 259.002 residents can have political signs out 90 days before an election and can leave them up no later than 10 days after. I have already received complaints that residents have had their signs removed from their properties overnight. We understand residents have different views, however, be courteous to your neighbors please and leave their personal property alone. 

That's all for now, have a wonderful day!

Sincerely,

Cassie Thompson, CMCA

Community Association Manager