If you (mistakenly) let someone claiming to be from Microsoft, Amazon, your Internet provider or other well-known company have remote access to view your computer screen - turn off your computer right away! Scammers typically show you a bunch of things that’s supposedly wrong – errors, security or firewall problems, hacking, or even offer to help transfer funds to your bank account. You may not have given out your financial information or made a payment or money transfer, but the damage has already been done. Sometimes it happens so quickly and convincingly that you may not realize that you’ve been conned until long after you’ve hung up the phone.
You’ve let a stranger get into your personal business. What should you do now? After turning off your computer or device that was remotely accessed – call Computer Techs or another honest, reliable and local computer professional for a thorough computer security check. Don’t be embarrassed – the con artists are good at what they do and are very persuasive and convincing. Millions of people get scammed each year. Computer Techs will check your computer for trojan software they may have left behind - and advise what passwords, files, emails, and online accounts that may have been accessed.
