How to log an Absence

An absence by either the therapy provider or a student can be documented in the Service Portal. Students with personal care services should show the absence on the daily care log and adding it to the Service Portal is optional for personal care. Therapy providers should add comments using a non-billable log explaining the absence.

Non-Billable logs are created using the Service Log Wizard. Choose NoProc-NonBillable from the drop-down menu in the wizard. Notes should then be added in the comments section. To save logging time, multiple days can be selected from the calendar. Also, multiple students can also be selected to document absences quickly for a group.