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March 2022 QuickNote

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We're upgrading our systems to provide ALL of our member-owners with the newest technology! The System Upgrade will begin on Friday, April 29, 2022, and is scheduled to be completed on Monday, May 2, 2022. The credit union will be closing at noon on Friday, April 29th, and closed the morning of Monday, May 2nd. We'll open the drive-thru and telephone lines at noon on Monday, May 2nd.

NEW FEATURES & SERVICES

Improved Online & Mobile Banking - Online and Mobile Banking will have a new integrated look and function. Both platforms will look and function the same, plus you'll be able to use the same login information for both.

NEW Remote Deposit Capture - You'll be able to deposit checks by snapping a quick photo of the check using your cell phone or tablet.

NEW Electronic Signatures - The electronic signature feature will allow you to sign documents electronically.

AVOID SERVICE INTERRUPTIONS:

All MEMBERS SHOULD DO a few simple things before the upgrade to avoid any service interruption.

Contact Information - Make sure your contact information is up to date.
Emails - Make sure you're signed up to receive credit union emails. If you're not receiving the monthly QuickNote, please sign up now.
QuickNote - Review your monthly QuickNote for important upgrade details.
Website - The website is your best source for updated instructions and details regarding the system upgrade. (4/29 to 5/2)
Statements - Before 4/29, print historic statements because the new system will not contain statements before May 2022. When the system upgrade begins on 4/29, this information will no longer be available.
Shared Branch Locations -You will not be able to access your account at a shared branch location during the system upgrade.
Bill Pay - The Bill Pay system will be down during the system upgrade (4/29 to 5/2), and your current information will NOT transfer.

Record all bill payee information before 4/29 because your current payment information will not transfer to the new system. You will need to re-enter all bill pay information, including the payee, address, and account number.
Reschedule any online payments set to pay during the upgrade (4/29 to 5/2). We recommend you schedule online payments before or after the upgrade.

Debit Cards - Your debit card may NOT work during the system upgrade. (4/29 to 5/2)

Consider applying for a QOCU credit card as a backup form of payment.
Have cash on hand as a backup form of payment.

Visit www.QuakerOatsCU.com for additional instructions

to avoid service interruptions.

NEW Lobby & Drive-Up Hours

Effective March 1st, the credit union's hours of operation will change as listed below. Remember, Online and Mobile Banking allows you to access your accounts from anywhere at anytime!

NEW Lobby & Drive-Up Hours

Monday: 9:30 am – 4:30 pm
Tuesday: 9:30 am – 4:30 pm
Wednesday: 9:30 am – 4:30 pm
Thursday: 9:30 am – 4:30 pm
Friday: 9:30 am – 5:00 pm

Closed Daily for Lunch 1:00 pm – 2:00 pm

Questions

70th Annual Meeting

We look forward to seeing you on Saturday, March 19th. for the 70th Annual Meeting of your credit union!

Longbranch Restaurant & Event Center

90 Twixt Town Road, Cedar Rapids, IA

Registration begins at 9:30 am
Meeting starts promptly at 10:00 am
Breakfast Buffet will begin at 10:30 am
Amazing prize giveaways at the end of the meeting

If you forgot to RSVP and would like to attend, please contact the credit union as soon as possible.

Want an Even STRONGER Voice?

Run for a board of directors position! Quaker Oats Credit Union has open board of directors positions, and we need you! As a not-for-profit financial cooperative, Quaker's board is comprised of elected members who volunteer their time to represent the entire membership and make decisions on their behalf.

If this is something that you might be interested in, keep reading to learn more!

Time Commitment - Volunteering on the board will require your time commitment, but our board members say they really enjoy it and have made new friends and business contacts! You will be asked to:

Serve a 3-year term
Attend monthly board meetings
Attend the Annual Meeting - this is a fun event!

Experience - Don't let your age or a perceived lack of experience stand in your way of applying for a board position!

Everyone has experience and knowledge that will benefit the credit union.
MILLENNIALS - WE NEED YOU! - We value the younger generation's perspective to ensure we continue to provide the financial services our younger members are seeking.

Don't miss this amazing learning experience and opportunity to be involved in a not-for-profit board. Any member in good standing and age 18 and older interested in being considered for a position on our board should contact the credit union.