Virtual Face-to-Face Courses are offered on a variety of timely healthcare leadership topics and consist of pre-course surveys and assessments, discussion board conversations, and scheduled virtual live sessions. To receive full credit for the course, you are required to participate in all pre-scheduled 90-minute virtual live sessions. Virtual ACHE Face-to-Face Education credit programs will be scheduled through December 31, 2022. If you are interested in any of these sessions, you can find more information on the following link https://www.ache.org/learning-center/education-and-events/virtual-face-to-face-courses

Did you know that the ACHE website has an Executive Diversity Career Navigator (EDCN)?

Please locate via: Main Page/Chapters Button/Diversity Initiative Resources Button/Last Bullet: Executive Diversity Career Navigator (EDCN).

Executive Diversity Career Navigator (EDCN) is a centralized resource designed for you—the diverse healthcare leader. EDCN offers its users easy—and vast majority free-access to information, tools, and inspiration for navigating their career paths to senior level positions. EDCN is a place for healthcare leaders from diverse backgrounds and at all career levels to learn from others who have successfully navigated their route to C-suite healthcare management.

Research and real-world experience confirm diversity at the highest ranks of healthcare management contributes to improved quality, equity, and safe care for all persons. However, the path to senior levels can be fraught with challenges—particularly for healthcare professionals from underrepresented groups.

·        American College of Health Care Executives

·        Asian Healthcare Leaders

·        American Hospital Association Institute for Diversity and Health Equity

·        LGBTQ Community

·        National Association of Health Services Executives

·        National Association of Latino Healthcare Executives

In February 2016, the senior leaders of the above groups formally signed a “Healthcare Executive Diversity Memorandum of Agreement (MOA),” in which they committed their respective organizations to “engage in collaborative initiatives designed to increase and sustain diversity and inclusion at the highest levels of healthcare leadership.”

·        The Equity of Care (EOC) collaborative initiative created a national call to action to eliminate healthcare disparities and improve quality of care for all patients. One of three focus areas for EOC recognizes the necessity of increasing diversity in healthcare leadership.

·        ACHE’s 2014 research on demographic diversity in healthcare indicates representation of racially and ethnically diverse executives has not significantly improved since ACHE released its first racial/ethnic study in 1992.

·        Minorities represent 31% of the patient population, but only 14% of hospital board members and 12% of healthcare executive leadership positions are held by minorities, according to a 2013 study by the Institute for Diversity and Health Equity/Health Research & Educational Trust.

·        Achieving sustainable progress in diversifying the ranks of healthcare executives requires parallel paths of preparing healthcare organizations to build inclusive cultures and equipping diverse healthcare executives to flourish in senior positions.

Many of the EDCN contributors are racially/ethnically or LGBT diverse healthcare executives who candidly share their own experiences and offer suggestions targeted to a comparably diverse audience. Any healthcare professional, however, will find EDCN’s materials useful.

On May 5, thirty-two of our members were fortunate enough to enjoy a presentation by Elizabeth Helminski from Amazon CARE speak on the topic of Disruption in Healthcare. Don Beery facilitated the conversation as she walked us through how Amazon approaches innovation by starting with the end in mind. Beginning with asking, “What does the Customer need?” – even if customers don’t fully yet know what they need.

Amazon applied this approach to Amazon CARE, first determining that for many patients and their families traditional Healthcare in the U.S. is broken. People want immediacy, quality, and convenience. And these are not always readily available, evidenced by a statistic that is takes 24 days on average to see a primary care physician and that it costs employers $575B annually.

We learned that by “working backwards”, as Amazon’s approach dictates, they were able to launch healthcare delivery that begins with a telecare visit within 60-seconds and an in-person nurse visit within 1 day (in certain geographies). This care is focused on typical Urgent care and Primary care needs, currently. And the Amazon CARE team is actively working to scale this model across the U.S.

Liz gave us a great deal to chew on during the session and did an excellent job of painting Amazon’s vision for the future of healthcare.

On Tuesday, May 24^th, 15 emerging leaders joined 8 of our very own MCACHE Board Members for our 3^rd Annual Table Talks with the Board event. The event was hosted at ISCG in Royal Oak – a company offering workspace furniture and design and organization services. ISCG had graciously hosted our first two iterations of this event in 2018 and 2019 and it was great to make a return after taking the last two years off due to the pandemic!

Dr. Owen Perlman, Board certified specialist in physician medicine and rehabilitation. Dr. Perlman has an extensive private practice and cares for brain injured survivors throughout the state who reside with family or are in a post- acute residential brain injury program.

Wayne Miller, ESQ, Attorney at Miller and Tischler, PC. Adjunct Professor at Wayne State University Law School with a focus on Automobile No-Fault Insurance since 1998.

Tiffany Youngs-Bokas, Chief Operating Officer of Kennedy Care, an Ann Arbor based home care agency serving hundreds of clients, including catastrophically.

Moderator for the program Gerald Paulovich, EQS, Partner at Anthony, Paulovich and Worrall, whom has 90% representation of medical providers with no-fault insurance reimbursement disputes, including appeals.

It was a beautiful day with some rain that didn't detract from the FUN at Motor City Brewing Works on Wednesday, July 13, 2022, where MCACHE Members had the opportunity to network and catch up since the pandemic. Incoming President-Elect Angela DeLaere, MBA, FACHE, gave a warm welcome to all. A big thank you, to Melanie Berger, we were able to feel the presence of our current president, Dave Brooks, MHSA, FACHE, with a nice cut-out "flat" Dave (held by Angela DeLaere in the photo above.) Everyone enjoyed great food with great company all around and we look forward to more in person events!

Where will we see "flat" Dave in the future? Join us to find out!

“Healthcare is a people business, we have great technology, but at the end of the day, it’s people taking care of people.” Inspiring words on the importance of forming key relationships and building your personal network shared with the participants of this month’s C-suite conversation with Chad Grant.

Over the years Chad honed his relationship and leadership skills from early beginnings as a nuclear medicine technician, moving into positions of increasing responsibility in middle management, and then leadership positions as COO and CFO at Children’s Hospital under former Mayor Mike Duggan, and most recently as the EVP & COO of McLaren Health. During this live webinar event Chad shared his valuable perspectives on early career goals, networking, thoughts on potential industry disruptors, and organizational culture.

For those early in their careers Chad highlighted to find work that you love, work that inspires you, stating “there are always challenges no matter where you work, find your comfort zone of what you like to do and go from there.” Drawing from his personal experience Chad advised the future aspiring healthcare leader to be coachable, and to be flexible when opportunities come up. In terms of career accelerators, “be willing to take on new responsibilities, to learn more, build your repository of knowledge, and absorb teaching opportunities.” Pulling from these career highlights Chad shared his three characteristics of a good leader which were: deliver results and be coachable and relationship driven. Chad went on to share that networking, such as through a professional organization like ACHE, can help with career advancement or new opportunities. “Build your personal brand,” and market your skills.

Organizational culture has continued to evolve for many healthcare systems since the start of the COVID pandemic resulting in a shift to remote working arrangements. Chad shared his thoughts that while this was initially a necessary shift during COVID, it is critical that healthcare leaders remain a visible resource for their teams to support problem solving and to keep culture intact.

Many healthcare organizations are struggling, Chad shared not only is the pandemic a continued disruptor, but healthcare is continuing to see a shift from the traditional healthcare delivery model to the ambulatory care setting. Other disruptors Chad commented on included major investment in hospitals outside of Michigan which may increase competition and rural healthcare delivery is under attack where margins are small, and it is becoming increasingly difficult to manage the business.

Chad’s final advise to the group was to remember “relationships are key.” Drawing from his earlier thoughts that that since healthcare is about “…people taking care of people,” this is even more reason to develop strong and broad relationships. Healthcare is very much a collaborative environment, that requires the positive contribution of many subject matter experts across the continuum of care. It is through strong relationships that quality outcomes can be sustained and even improved.

A special thanks goes out from MCACHE to Chad Grant for taking the time to share his experience, wisdom, and contributions to help build and mentor the next generation of healthcare leaders.

The word volunteer is defined as “a person who undertakes or expresses a willingness to undertake a service or to do something” -- a similar definition could be used for leadership.

Enhance your membership experience by being actively engaged in YOUR MCACHE Chapter. Your strengths, skills, and competencies are invaluable in helping to elevate the Healthcare Executive profession, and volunteering is a great leadership development tool and way to connect with others.

Complete the Willingness to Serve Form if you'd like to volunteer! MCACHE is especially looking for volunteers for the MCACHE Communication Committee.

Not quite sure yet how you’d like to help? Send a note to mcache@achemail.net. — we will work with you to find the perfect fit.

Andre Alexandre

Maryfrances Augliaro

Amena Beslic, MSN, RN

Dominique Bounds

Tracy Buder

Taylor Cowles

Annemarie Daly, MD, JD

Marina Houghton, CPA

Shermaine Hutchins

Ramez Khanafer

Travis Kidder, MS

Kandice Kravetsky

Amy Levine, MD, MBA

Michael Mackinlay

Robin Pendley Louis, DrPH

Danielle Raikany, MHA

Contessa M. Randolph

Ryan Schwieterman, MD

Joseph Testa, DO

Tanya Thomas, MPH

Tiffany Thompson, MBA

D. Sue Townsel, MSW

Lindsay T. Vella

Tanner Vincent

Mackenzie Williams, MHA

Rachel Wroblewski

Kent Bishop, MD, FACHE

Mark S. Hausman, MD, FACHE

Amanda Kerr, FACHE

Lynn M. Carpenter, FACHE

Michael Hoeflein, FACHE

As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 146 hospitals and more than 40 senior living facilities – in 19 states and the District of Columbia while providing a variety of services including clinical and network services, venture capital investing, investment management, biomedical engineering, facilities management, risk management, and contracting through Ascension’s own group purchasing organization. Visit www.ascension.org.

Alexion Pharmaceuticals, a subsidiary of AstraZeneca, is an American pharmaceutical company headquartered in Boston, Massachusetts that specializes in orphan drugs to treat rare diseases. Its products include eculizumab (Soliris) with $4.064 billion in 2020 revenues and ravulizumab (Ultomiris) with $1.076 billion in 2020 revenues, both used to treat the rare disorders of atypical hemolytic uremic syndrome (aHUS) and paroxysmal nocturnal hemoglobinuria (PNH); asfotase alfa (Strensiq) with $731 million in 2020 revenues, used to treat hypophosphatasia; sebelipase alfa (Kanuma) with $117 million in 2020 revenues, used to treat lysosomal acid lipase deficiency, and andexanet alfa (Andexxa) with $78 million in 2020 revenues, used to stop life-threatening or uncontrollable bleeding in people who are taking rivaroxaban or apixaban. With costs that can reach as much as $2 million per year, the drugs manufactured by Alexion are some of the most expensive drugs worldwide. https://alexion.com/ 

Select Medical is one of the largest operators of critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation clinics, and occupational health centers in the United States based on the number of facilities. As of June 30, 2020, Select Medical operated 101 critical illness recovery hospitals in 28 states, 29 rehabilitation hospitals in 12 states, and 1,757 outpatient rehabilitation clinics in 37 states and the District of Columbia. Select Medical’s joint venture subsidiary Concentra operated 522 occupational health centers in 41 states. Concentra also provides contract services at employer worksites. On June 30, 2020, Select Medical had operations in 47 states and the District of Columbia. Information about Select Medical is available at www.selectmedical.com.

With more than 30,000 employees, Henry Ford Health System is the fifth-largest employer in metro Detroit, and among the most diverse.  For more information, please visit https://www.henryford.com/

Blue Cross Blue Shield of Michigan, a nonprofit mutual insurance company, is an independent licensee of the Blue Cross and Blue Shield Association. BCBSM provides health benefits to more than 4.7 million members residing in Michigan in addition to employees of Michigan-headquartered companies residing outside the state. The company has been committed to delivering affordable health care products through a broad variety of plans for businesses, individuals, and seniors for 82 years. Beyond health care coverage, BCBSM supports impactful community initiatives and provides leadership in improving health care. For more information, visit bcbsm.com and MiBluesPerspectives.com.

As the nation's largest health care-focused law firm, Hall Render is distinguished by our attorneys' extensive knowledge and experience. Health law attorneys across the country provide organizations in the highly regulated health care industry with full-service legal representation. Commitment and experience complement the firm's understanding of the evolving landscape of today's health care industry, distinguishing Hall Render as one of the nation's preeminent health care law firms. www.hallrender.com

The HCS Group is Michigan’s premier provider of mobile imaging services. Based in Plymouth, Michigan, and established in 2005, The HCS Group offers clients comprehensive management solutions along with unparalleled value in the delivery of high-quality imaging services. Our turnkey resource management team handles everything from recruiting top-notch technical staff to comprehensive marketing and sales services to patient scheduling. Under The HCS Group umbrella we have also established IntelliAuth360 which provides insurance pre-authorization, Ultra-X Imaging which provides mobile x-ray and ultrasound services, and Options Staffing 360 which provides supplemental staffing services for the healthcare industry.

At The HCS Group, our culture drives our strategy. We are committed to creating a culture that focuses on people, passion, partnership, and performance. Selected as a Detroit Free Press Top Workplaces, for the past four years, we are grateful for our employees and the commitment they have made to providing exceptional service. To find out more, please visit us at The HCS Group.com or check us out on social media at The HCS Group Facebook and The HCS Group Linkedin.

HED is an architecture and engineering firm with offices in eight cities. We have a reputation for design excellence, believing that all the facets of design must create a positive impact. Nowhere is this more relevant than in the delivery of world-class healthcare environments, which demand continuous learning, adaptation, and experience—along with constantly navigating the complex healthcare landscape. From evolving treatment modalities and changing healthcare laws, to strict building codes and funding uncertainties, we guide our clients to deliver exceptional patient care through excellent design. To learn more, visit hed.design

Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting supply chain, and business services to customers of the Janssen Pharmaceutical Companies of Johnson & Johnson including hospital systems and group purchasing organizations, health plans, physicians, specialty pharmacy providers, distributors, and wholesalers, pharmacy benefits managers, long-term care providers, employers, government payer programs and government health care institutions. jnj.com

Patina – A KORN FERRY Company provides senior-level interim solutions to healthcare providers & payers, medical device, private equity, and professional services markets. Its network of nearly 30,000 senior interim professionals is available to fill company needs in executive leadership, revenue cycle, clinical operations, supply chain, engineering, IT, and more.

Established in 2015 under The HCS Group umbrella of companies, Ultra-X Imaging is Michigan and northern Ohio’s comprehensive solution for mobile diagnostic imaging services. With its office in Southfield, Michigan, Ultra-X Imaging can perform diagnostic imaging health services for skilled nursing facilities, assisted living facilities, and in the comfort of the patient’s own home.

Recognized as the most efficient and reputable 24/7 mobile x-ray and ultrasound service, Ultra-X Imaging has achieved “Triple Aim” (enhanced patient satisfaction, improved quality through better coordination of care, and reduced cost) by working with local health systems. Our UlltraLynk® systems improve quality by comparing images throughout the continuum—eliminating ER visits and readmission as a result. Since its development, Ultra-X Imaging’s culture which is founded on people, passion, partnership, and performance has landed it on the Detroit Free Press Top Work Places for the past four years. To learn more please visit us at Ultra-X Imaging or visit our social media at Ultra-X Imaging Facebook and Ultra-X Imaging Linkedin

The Department of Health Management and Policy (HMP) at the University of Michigan School of Public Health offers innovative and challenging degree programs that provide the knowledge and skills needed for leadership in health services management and health policy.

Medija Shaska, FACHE, PMP, Communications Committee Chairperson Medija.Shaska@coniferhealth.com

Joe Cafferty, MSW, Communication Committee Vise Chairperson

Susan Stokes susan-stokes@comcast.net

Caitlyn N. Hakim caitlynhakim@gmail.com

Contact MCACHE: mcache@achemail.net