Updated the week of June 30, 2023 | |
MESSAGE FROM THE DIRECTOR | | |
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Hello Everyone
We have had an exciting week here this week. On Monday, June 26 we celebrated with a Ditch the Mask party!!! We remain mindful that not everyone is comfortable to remove their mask and fully support everyone's individual choice.
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Screening Questions: Please be mindful that the passive screening questions posted at the front entrance still apply. Please postpone your visit if you are feeling at all unwell.
Guest Meals: We are thrilled to be able to offer guest meal tickets to you once again. Please see the details on this later in this newsletter.
Quality Improvement: A new initiative from our Quality Improvement Team (which includes representation from resident and family councils, and staff) is rolling out today. It is called a Clothing Communication Bag. Find out more later in this newsletter.
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Notice Of Assessment: We are waiting on a number of residents' 2022 Notice of Assessments. Can you please provide a copy to Bobbie Joe Blackburn as soon as possible? You can email her at bblackburn@lennox-addington.on.ca or drop it off at reception. Feel free to reach out to Bobbie Joe Blackburn at ext 7224 if you have questions. (see reminder later in this newsletter) | |
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Book Club: This continues and is a great opportunity to connect with other families, enjoy a cup of coffee on the front balcony, and some great conversation! Plan to come on Wednesday's from 1:30-2:30 pm. The book is called Now What? Managing the Emotional Journey of Long Term Care by Deborah Bakti.
Masks and Rapid Antigen Testing: Masks will continue to be available at the front entrance should you choose to wear a mask upon entering JMPC. The rapid antigen testing area at the front door will remain in place for anyone wishing to continue to test upon entering the Home. These kits are for use on JMPC premises only.
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Balconies: The ground-floor garden areas will be opening middle of next week following the completion of the 2nd-floor balconies. Unfortunately, the 2nd-floor balconies cannot be opened up until some additional posts are installed which we hope will happen quickly. We apologize for this inconvenience. For those on the 2nd floor, I would encourage you to check out the front balcony located off of the coffee area upstairs. It is a really lovely place to sit and visit! | |
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If this is your first time reading our newsletter, I would encourage you to go to this link where you will find the previous newsletters should you wish to view them.
Should you ever not want to receive these newsletters, please follow the prompts on the newsletter at the bottom to unsubscribe.
Also, if you ever feel that you would prefer to not have a picture of your loved one or changed your mind and would like to have your loved one included in our Family Newsletter, please reach out to Bobbie-Joe at bblackburn@lennox-addington.on.ca or by calling ext 7224.
Chat with you in our next regular newsletter (every 3 weeks), which will be in your inbox on July 21 2023.
Have a great week,
Angela Malcolm
Director
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Infection Prevention and Control from the desk of
Emily Sarley RN,
IPAC LEAD
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Please feel free to contact Emily Sarley, JMPC IPAC Lead,
if you have any questions related to IPAC.
613-354-3306 Ext. 7227
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We are thrilled to re-introduce our Guest Meals program which has been closed down throughout COVID. Meal tickets are now available from Colleen at the reception desk Monday - Friday during business hours. You do need to book the meal that you plan to attend at least 24 hours in advance (if the meal is for the weekend, it needs to be booked by Friday at 4 pm). You will be set up in the Gibbard Dining Room with your resident. Lunch is served at noon and supper is served at 5 pm. | |
NEW - Clothing Communication Bag - NEW | |
Sometimes as residents develop mobility challenges or reduced range of motion it can be harder or cause discomfort to put on some articles of clothing. The Quality Improvement team thought that this program would really help to identify pieces of clothing that residents find challenging to wear. This bag will be kept in the residents closet and staff will place these articles into this bag for you to take home. As you know, the closets can become quite full so this will help to remove clothing that is no longer worn. We hope you like this idea. If you have any feedback we would love to hear from you. | | |
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We have sunscreen at the door beside the chapel that you can use and apply to your loved one prior to taking them outside. The sunscreen has an orange pump on it. There is a basket of hats as well right at the door should the resident want to use one.
In addition, the basket of hats and sunscreen are also available at the door off the sunroom on the 2nd floor that leads out to the front balcony.
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IPAC Education for Designated Essential Caregivers | |
IPAC Education that is required for all Designated Essential Caregivers
With the roll out of the new Fixing Long Term Care Act, we are required to provide specific IPAC related education to our Essential Caregivers. We also need to be able to demonstrate that we have provided the education and that everyone has participated / received it and that it met your needs as it relates to IPAC knowledge. With that said, here is a Youtube link of an educational video prepared by Public Health that covers all the required content.
Once you have watched the video, we will need you to complete the quiz found at the survey monkey link here in order to obtain / maintain your essential caregiver status:
As always, we are happy to help you with this if you are struggling to access the link or would prefer to complete a hard copy. Please speak with Colleen at reception and she will direct you accordingly.
Alternatively, you can reach out to your manager point of contact and they can assist you prior to your visit as well.
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Accommodation Rates
(effective July 1 2023)
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On Monday we celebrated the Ministry announcement that we could remove our masks! We celebrated our resilience, perseverance, and commitment to wearing our masks because we knew it protected the residents and each of us as well. We re-introduced ourselves to each other and the residents. Many residents have not ever seen our FULL face! It was a great day for sure!!! | |
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Menu for the week
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Here is the link to the most current menu.
- Lilac Knoll, Spring Meadow, and Rose Garden will be having a BBQ Steak Dinner on July 4th featuring a menu by one of our Residents, Keith! This menu will feature Top Sirloin Steak with baby roasted potatoes, Garlic sautéed Mushrooms, and Creamed Corn with Apple Pie a la Mode for dessert.
- Maple Lane, Cedar Grove, and Orchard Trail will be having their steak night the following week on July 11th.
- BBQ Fridays have returned. Each week our activation team will BBQ up a special menu item for all home areas for lunch. You will notice gingham check tablecloths and placements complete the BBQ vibes on all the tables! This program will run now until September.
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Programs for the Week
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Here is the week’s most current program schedule.
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The link (that takes you to the County website) to the program calendar and menu is updated each week for you. | |
Please ensure the Charge Nurse knows in advance if a resident is going out so that medications can be arranged as needed. Also ensure to sign the resident out for their leave of absence. The sign out book is located at the team center on each Home area.
All residents (unless they are isolating), can go on social, day and overnight absences.
If a resident has a known exposure to a case while on their absence, please inform the Home ASAP. This timely notification will help us ensure the safety of all residents that may be affected (ie tablemates, roommates, etc)
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Resident Home Areas -
Who to call when you have Questions?
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Email is not your best option.... |
It is not recommended to utilize email if you are needing to speak to a registered staff member (Team Leader, Charge Nurse (RN or RPN). Your best option is to call them per the numbers listed below.
You never know if a Registered staff person has vacation time, days off, or for whatever personal reasons are not on duty therefore causing an unintentional delay in responding to your question / information.
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These Resident Home area extensions below will take you to the Charge Nurse who is the RPN on your persons floor.
The RPN is a great person to connect with if you have questions related to medications, health status updates, or general resident centered information.
This is the best person to start with.
If they are unable to answer your question, they will be able to direct you as to
where to go next.
The RN Team Leader extension is an option if you are having difficulty accessing your respective home area or have further concerns.
If following speaking with the RN Team Leader, you continue to have questions or concerns, please reach out to
Emily Sarley RN who is the Assistant Manager of Nursing (ext 7227) or Carol Corcoran RN who is the Manager of Nursing (ext 7226).
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Calling the Charge Nurse (RPN) |
If you are wanting to call the Charge Nurse (RPN) on the Home area, we ask that you be mindful of the times that the nurse on the floor is administering medications. This will allow the nurse to fully focus on this important task with minimal distractions.
Times to try to avoid calling the nurse include:
7:30-9:30am 11:30-1:00pm 3:30-5:30pm 7:00-8:30pm
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Spiritual Wellness / Social Work | | |
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Krista Crozier leads our Spiritual Wellness program as well as our Social Service work.
She can be reached at ext 7283. She is here on Mondays for Spiritual Wellness and Tuesday, Wednesday and Thursday's for Social Service support.
Krista has started the Book Club using Deborah Bakti’s book "Now What?" which helps the reader to manage the
Emotional Journey of Long Term Care. You are more than welcome to join in on any session every Wednesday from 1:30-2:30pm on the front balcony!
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Overview of Now What? book:
Long Term Care is a vital part of our health care system. Yet, it's not an easy transition for those who become residents, or for the families who have made this necessary decision.
Deborah Bakti understands what you're going through. She's been there herself when her husband Ty, was admitted into long term care while in his early 60's. Both her parents also became residents in seniors' care. During this time, Deborah worked as an executive in the seniors' care sector. Yet she still struggled with the emotional roller coaster and physical impact of being a resident's family member.
In Now What? Managing the Emotional Journey of Long Term Care for Families, Deborah combines her many personal experiences as a resident's wife and daughter with her industry insight to provide a framework for managing this major life change.
Now What? is your playbook to manage this emotional journey so you can transition through this very important role with more ease and grace, and less guilt and anxiety.
In this book you'll discover:
- Your role in the Relational Triangle
- The 7 A's of this emotional journey
- Strategies to manage your energy effectively
- Your family flavour profile
- Answers to 20 typical misconceptions of long term care
- How to recognize and respond to your grief
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Karthik is our Physiotherapist. His hours are Mon - Wed - Thurs from 8:30am - 7:00pm and Fri from 1:30pm-6:30pm.
Feel free to connect with Karthik should you have any questions. His office is located in Spring Meadow (1st floor). His phone extension is 7248.
If you are interested in having a resident assessed for a mobility device, your best option is to reach out to our Physiotherapist who can help you to navigate this process.
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Manager Point of Contact
For general inquiries related to COVID restrictions, overnight absences or to send your vaccination information:
(For absences please contact the charge nurse as outlined above)
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Message from the Chair of Family Council | |
The Family Council minutes are posted on the board at the front entrance and outside of Orchard Trail Home area from our meeting that took place on April 6.
Please feel free to reach out to Norman if you have questions or would like more information about Family Council.
Norman Ploeg
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A lovely group of ladies enjoying mocktails and good conversation on the balcony
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We celebrated Father's Day with a great Boot and Bonnet Car Show | |
Making Dream Catchers on the balcony | |
Essential Caregiver Designation | |
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It is highly recommended you keep fully up to date with your COVID-19 vaccinations.
Essential Caregivers (who are designated by the resident/POA) must submit this form to be approved as an essential caregiver.
Residents are permitted to designate as many Essential Caregivers as they wish.
Only Essential Caregivers are permitted to enter a Home area that is in Outbreak.
Annual Infection Prevention and Control (IPAC) education is required to be completed by the Essential Caregiver. If the Home area you are entering is in Outbreak, it is strongly encouraged that you review the IPAC education prior to entering.
Review the posted screening questions and ensure you are able to answer "No" each time you enter. By entering the Home, you are confirming this response.
Changing Designated Essential Caregivers:
Should the resident/POA wish to change/add an essential caregiver, a new form will need to be submitted and await the approval process.
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It is highly recommended you keep fully up to date with your COVID-19 vaccinations.
Visiting Hours are from 9:00 am - 9:00 pm
Ensure to sign in as you enter indicating the person you are here to visit.
Please Note: General Visitors are not permitted onto a Home Area that is in Outbreak of any kind.
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Zoom is a great way to connect with your loved one.
It allows you to see each other while talking together.
Book your Zoom Visits online using Picktime! We ask that visits be scheduled a day ahead, and that weekend requests are completed by Friday at 2pm. For zoom visits, you will receive a confirmation email first. Then, 1 day prior to your zoom visit you will receive the zoom link emailed to you from the Home.
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If you have any questions or unable to access this online tool, please call 613-354-3306 and someone will help you Mon-Fri during business hours.
Need to Cancel your ZOOM?
The booking site doesn’t have that feature to cancel yourself online unfortunately. So to cancel an appointment: Please contact Amanda Sparkes (ext 7223). Please email her at asparkes@lennox-addington.on.ca or call her at reception during business hours(main line)
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Educational Resources
you are Welcome to Check Out
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Infection Prevention and Control Educational Resources
Continue to educate yourself with IPAC (infection prevention and control) best practices to keep yourself and your person safe.
Below are links for IPAC education for healthcare workers and essential caregivers.
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Dementia Educational Resources
Kingston, Frontenac, Lennox and Addington Counties Alzheimer’s Society website:
How relationships impact those living with Dementia and their families. Click the link below for information on:
How relationships change
· Impact of the disease
· Impact on family and friends
· Impact on couples
· Intimacy
Click this link, https://www.youtube.com/watch?v=FLDwzgRTbVA to watch a short video on activities to help families and friends have purposeful and rewarding visits with loved ones who have memory loss due to Alzheimer's disease or other types of dementia. The presentation centers on the use of Montessori-based activities, which are effective in engaging persons with memory loss.
Dementia Information for Indigenous Peoples: First Nations, Métis and Inuit
Brain-healthy tips to reduce your risk of dementia
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Connect with us on your socials | |
Things to Do across Lennox & Addington County | |
Below are some interesting opportunities if you are looking for something to do in the area. Click HERE and it will take you directly to the items below:
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Forms That You May Require | |
- Paper Copies of the Weekly Newsletter – Available at the Resource Centre right behind the screeners.
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Essential Caregiver Designation Form – Click here
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Patient Transfer Service Providers | |
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Best place to start is by connecting with our Physiotherapist. He can help guide you through this process and provide you with a list of vendors for you to choose from.
Karthik is our Physiotherapist. His hours are Mon - Wed - Thurs from 8:30am - 7:00pm and Fri from 1:30pm-6:30pm.
Feel free to connect with Karthik should you have any questions. His office is located in Spring Meadow (1st floor). His phone extension is 7248.
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Healthcare Resources & Adaptive Clothing | |
We have had a number of enquiries from families regarding trying to access various external services for their loved one.
Dental Services from an onsite Dentist - Multigen
Contact Sheena Berry-Wilson to set up an appointment
1-877-459-3273 ext 2004
Fax: 1-866-257-5813
Consent form for this service can be found here
Dental Hygiene Services:
Roving Dental Hygiene – Karen De Luca RDH – 613-770-3801
Hearing Services:
Miracle Ear - Scott Laidman, Reg AHIP – 613-354-7223
Hear Right Canada – Tammy Powell – 613 308 9338 (she will come into JMPC)
Foot Care Services:
Donna Chandu-Lall – 613-329-4914
Jennifer Morris – 613-329-0271
Gerrie Plaizier – 613-329-3182
These are privately based on a fee for service .
Feel free to reach out to them if this is something of interest to you.
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Adaptive/Accessible Clothing
Here are some Canadian Options for your shopping enjoyment:
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Where Dragons Fly
Perth, Ontario
(613) 466-0215
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Geri Fashions
1-800-361-4374
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EasyWear Adaptive Clothing Inc.
Cambridge, ON
1-888-908-7177
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Ministry of Long Term Care Family Support and Action Line
1-866-434-0144
This line is available to raise concerns or ask questions related to LTC homes across Ontario and is staffed seven days a week from 8:30am – 7:00pm
The person who answers the call will take your name and contact information, ask a few questions on the issue, and forward this to an inspector for follow-up.
The complainant will hear back from the Ministry within two business days.
OR
Write to the Ministry at
Director
Long-Term Care Inspections Branch
Long-Term Care Operations Division
119 King St W, 11th Floor
Hamilton, ON L8P 4Y7
OR
If the complainant has already contacted the home directly and the Long-Term Care Family Support and Action Line and was not able to reach a satisfactory resolution,
they can contact the Patient Ombudsman.
Contact the Patient Ombudsman
1-888-321-0339 toll free
1-416-597-0339 (Toronto)
1 416-597-5371 (TTY)
JMPC CONTACTS
- Angela Malcolm, Director (Ext. 7222)
- Carol Corcoran, Manager of Nursing (Ext. 7226)
- Emily Sarley, Assistant Manager of Nursing (Ext. 7227)
- Carolyn McConnell, RAI Supervisor (Ext. 7259)
- Amanda Sparkes, Resident Services Coordinator (Ext. 7223)
- Shane McKenny, Environmental Services Supervisor (Ext. 7230)
- Kristen Richmond, Food Services Supervisor (Ext. 7228)
- Hilary Rock, Dietitian/P.T. Food Services Supervisor (Ext. 7229)
- Bobbie-Joe Blackburn, Administrative Supervisor (Ext. 7224)
- Michelle Hickey, Behavioural Support Nurse (Ext. 7237)
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