Dear member,
We completely understand that a price increase is never ideal and we worked hard and successfully to avoid one for many years. Today, we are writing to inform you that following several years of increases in operating costs, the prices of our group classes and private/semi-private sessions will be increasing after April 15, 2022. The average price per session will go up by only 5Dhs for group classes and 19Dhs for private and semi-private sessions. You can find the new prices here.
As a result of this marginal adjustment, we will be able to:
1. Continue to invest in improvements in our customer service, facilities and equipment in order to continue to provide you best-in-class services.
2. Introduce a fully integrated payment system with Mindbody; this means you will be able to buy packages directly from the App. No more having to go through a separate browser and waiting for your purchase to be manually activated.
3. Consider launching seasonal promotions, discounted off-peak packages and dynamic pricing.
The new prices will go into effect on the 15th of April, but all packages purchased before then will remain valid, so we encourage you to click here to take advantage of the current pricing by buying multiple packages now, keeping in mind the standard validity periods.
We appreciate your continued support and business. We thank you for your trust and loyalty and assure you that we do not take them for granted. Should you have any questions or concerns about this update, we encourage you to reach out by replying to this email.
Sincerely,
Reza Alavi
Founder & Managing Director
