Please help keep the traffic in visitor lanes moving quickly by using the GateKey pre-authorization feature and text message notification and remove the extra & unnecessary burden on gate attendants of having to take additional time to call you once your unregistered visitors arrive at the gate or take your calls requesting they pre-authorize them.
In order to expedite the entry of your visitors, contractors and guests all residents should be using the GateKey app to pre-authorize entry. When residents fail to pre-authorize visitors, this slows down traffic flow in the visitor lanes at the gates because the gate attendants are forced to call the resident to inquire and authorize the guest, contractor, or visitor. The GateKey app has a notify feature built-in so if you pre-authorize your visitor and select that option and you have the correct cell phone number on file you will receive a text message once your visitor checks in at the gate.
Also, please do not call the gate attendants to have them to pre-authorize your guests, contractors or visitors in GateKey. This is the purpose of the GateKey app - for residents to manage their own visitors.
If you need assistance with the app, please click the buttons below for a brief, easy tutorial.
