February 2023

It's About the Therapeutics!

I remember in the early days of pharmaceutical care in the early 90’s, when we were helping pharmacies re-engineer their practices to provide clinical services, that pharmacists and technicians were challenging me about what do they do once the pharmacist is freed up... click HERE to read the rest of the story.

Randy McDonough, PharmD, MS, BCGP, BCPS, FAPhA Director of Practice Transformation Flip the Pharmacy

Show Me the Way - Technician-Led Pharmacy Services

The concept of elevating technicians to take on expanded roles in the community pharmacy practice setting is not a new one. Successful pharmacy owners across the country have proven that practice transformation requires optimizing your team members to their fullest potential. But what does that really mean? And, how can you do it effectively? Let’s turn to a CPESN® pharmacy that has had success in developing its technicians into advanced roles and see how they did it.  Tiffany Capps, CPhT and Operations Manager at Galloway-Sands Pharmacy, is an example of how technicians in leadership roles can support the entire pharmacy team to function more efficiently.  Click HERE for the rest of the feature story.

Workflow Wednesdays Webinars

Available to ALL pharmacies! Flip the Pharmacy supports multiple learning channels that provide for the development of all pharmacy team members. These channels are collectively known as Workflow Wednesdays. Click HERE or the image at right to access the registration links and topics for each session! Lorie Jordan talks Opioid Stewardship on PS3 and shares her Med Sync story in February!

Best Practice Trends - Open to pharmacists and pharmacy support staff, enjoy quick updates on trending practices and services that can be implemented and offered almost immediately within the pharmacy.

Pharmacy Services Support Staff - Training for non-pharmacist team members that is routed in the Flip the Pharmacy domains. To listen to a sample of the PS3 webinar, click HERE. 

Max My Sync - Training on medication synchronization for the beginner to the expert. This workflow tool is necessary to be able to implement a clinical, patient care offering. To listen to a sample of the MMS webinar, click HERE.

ALL Workflow Wednesdays webinar recordings and one-pagers are publicly available at www.flipthepharmacy.com

PS3 Beacon Program

Melodi Graham of Chancy Drugs joins as a PS3 Beacon!

Like their pharmacist-luminary counterparts, PS3 "Beacons" are lighting the path for pharmacy staff to engage in practice transformation

PS3 Beacons you may know: Chelsea Anderson, CPESN MS Meredy Ayers, CPESN VA Tiffany Capps, CPESN USA Chris Cline-Dahlman, CPESN USA Lori Dietz, CPESN WI David Figg, CPESN KY Melodi Graham, CPESN GA Weston Humphreys, CPESN MS Sirena Kalinski, CPESN WA Rachel Miller, CPESN CA Amy Schmidt, CPESN WY Amber Suthers, CPESN TN Sharla Valdez, CPESN TX Pam Yoshikawa, CPESN CA

Qualities of a Beacon: Interested and invested in their pharmacy's practice transformation  Proactive patient care mindset Strong problem-solving, communication, and leadership skills Self-motivated Identifies opportunities and best practices and successfully implements workflow efficiencies  Knowledgeable of pharmacy practice and clinical documentation Willingness to share and actively engage in a social learning community If you are interested in becoming a Beacon, please email Tiffany at tcapps@cpesn.com or Christine at cclinedahlman@cpesn.com and let them know.

Social Learning Communities Get Connected with your Flip the Pharmacy Peers! Pharmacy Services Support Staff (PS3): This group was made FOR Pharmacy Services Support Staff BY Support Staff to learn and connect! Click HERE to join and engage with Support Staff Peers.   Max My Sync: This group consists of Pharmacy Technicians, Pharmacists, Owners, and Support Staff helping each other to grow and maximize our Med Sync and adherence programs! Click HERE to join and engage. Benefits of Joining: Real time interaction with your Flip the Pharmacy peers Posted webinar replays Resources and related links for further information Advanced opportunities within Flip the Pharmacy Workflow Wednesdays

Best of Flip the Pharmacy Blog

Under The (Blood) Pressure of Medication Recalls Click HERE to enjoy the blog post by Hannah Fritz, PharmD Candidate 2023, Public Health Concentration Jump in and share your thoughts via the Flip the Pharmacy Blog.

Best of Flip the Pharmacy Social Media

Check out some of our favorite social media posts from the last couple weeks. We encourage you to get connected and join in the fun!

Don't forget to tag #FlipthePharmacy @CPFgrants @CPESN

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