YOUR SINGLE SOURCE VOICE + IT EXPERTS |
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December 2021 Voice & IT News |
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Award-winning, industry-certified, serving businesses for 35+ years... CTS helps you take advantage of technology that moves you ahead. Every month we explore the latest in Voice, IT, Networks, Managed Services, Mobility and Collaboration.
Jeff Nolte, President
Call 800.787.4848 or Email
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Welcome to CTS... Thanks for your business! |
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Efficiency Enterprises -
All Locations - MD, NY, NJ, DE, FL
Anacostia Economic Development -
Washington, DC
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911 calling - January 6, 2022 Deadline for Ray Baum’s Act Requirements for Dispatchable Location |
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Federal regulations are impacting emergency 911 calling originating from the nation’s businesses - Ray Baum’s Act and Kari’s Law. These regulations are intended to protect everyone in your office or building - employees and visitors – by improving access to emergency services:
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Ray Baum’s Act (January 6, 2022 deadline) requires that the specific location of the calling party be relayed to 911 emergency operators so that appropriate assistance can be dispatched to that location.
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Kari’s Law (in effect now) applies to newly-installed multi-line telephone systems. Users must be able to directly call emergency services by dialing 911 without first having to dial a prefix to reach an outside line.
If you’re planning to deploy a new telephone system, you should be aware of these requirements and ensure that your providers’ offerings can comply with these federal mandates. Also, many states have adopted their own 911 regulations, which providers may have to comply with as well.
Need help with 911-calling compliance in your business? Contact CTS today at 800.787.4848 or jnolte@ctsmd.us.
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Moving Your Business Next Year? Head Off Delays & Extra Costs... Engage our Relocation Team Now |
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CTS experts are ready to team up with your real estate people, building manager and architect to protect your business from last-minute expedites or unexpected change-order costs.
We excel in providing broadband services and network infrastructure - wired and wireless – on time and on budget. Our certified engineers and technicians have decades of experience supporting businesses in every environment, including: Commercial Offices, Healthcare, Industrial, Manufacturing, Warehouse, Distribution, Retail, Hospitality and more.
When you need to manage a new building, a renovation or a campus addition, get us involved months in advance. We'll handle everything – design, install, test, certify, manage and maintain the entire infrastructure which may include:
- Inside & Outside Cabling | Fiber, Copper
- Routers & Switches
- Wireless Routers & Access points
- Sound Masking
- Data Centers & Servers
- Uninterrupted Power & Route Diversity
Don't let unnecessary delays and extra costs crimp your business... Contact us today: 800.787.4848 or jnolte@ctsmd.us.
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You Deserve Award-winning Support for Your Mitel Cloud Services |
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Concierge Support… An Added Level of Personalized, Local Support
Mitel’s MiCloud services are very popular. Our clients love the simplicity and savings of no onsite hardware or upfront costs. Upgrades from the Cloud are automatic, and you’re in control.
Managing users is easy with MiCloud's admin portal, but sometimes you may need extra help that goes beyond online tools. To streamline those more complex support requests, CTS now offers Concierge Support.
Our Responsive Team runs down Your Service Request from Initial Call to Resolution
- When you contact CTS, we coordinate everything on your behalf.
- CTS sets up a direct online interface with Mitel as your service advocate.
- We submit and track your tickets - escalating with Mitel operations as needed.
- Need help with uploading apps, basic training? We've got you covered.
Subscribe to CTS Concierge Service!
- Priority Queue for Service Requests
- Remote Service and MAC (Moves, Adds, Changes) included
- Onsite Service/MAC billed at our lowest rates
- Guaranteed 48-hour Response from receipt of request
Exceptional Service Priced Right
- Concierge Service Monthly Subscription requires minimum of 10 phones
- Speak to your CTS Representative for Your Custom Quote
Our friendly Cloud experts are ready to support your Business Voice technology from end to end!
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Last Chance to Maximize Your 2021 Technology Tax Break |
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Through Section 179 of the federal tax code, businesses have an opportunity to generate a tax break on technology and equipment purchased, financed or leased in 2021.
The maximum amount a business can expense is $1,050,000 for the purchase or lease of equipment, with a “total equipment purchase” limit of $2.62 million. Businesses can take advantage of 100% bonus depreciation on both new and used equipment.
Communications systems, commercial building enhancements such as Wireless signal boosting, IT network infrastructure, and alarm & security systems qualify for immediate expensing.
In addition, much of the equipment businesses purchased to conform to COVID-19 restrictions will qualify for the Section 179 tax Deduction. See details at Section 179 and COVID-19.
Note: Purchased or leased technology equipment and solutions must be put into use by midnight, December 31.
Check-in with your CPA today and then contact us for help in mapping out your investment and implementation of new technology: 800.787.4848 or jnolte@ctsmd.us.
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Act Fast… Don’t Miss this End-of-Year Mitel Loyalty Credit Offer! |
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Trade-in your Mitel on-premises platform for MiCloud Connect service and receive up to $100 credit per user…
Have 10 phones? Get $1,000 Mitel credit
Have 100 phones? Get $10,000 Mitel credit
An All-in-One Complete Communications, Collaboration and Contact Center Service
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Built on Google Cloud – Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance.
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Easy to Use, Simple to Manage – The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management.
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Implement with Minimal Disruption – Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time.
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CTS experts take care of all the Mitel premises-to-cloud migration details for you… Contact us at: 800.787.4848 or jnolte@ctsmd.us.
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Put a little extra under your tree with $250 CTS Referral Cash! |
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Know someone who needs more mobility tools? Is grappling with a Remote or Hybrid Workforce? Is moving or looking for a new phone system? A friend who needs faster broadband or Wi-Fi? A business partner who wants to add Video Meeting tools?
Tell us about it... Just mention, "Newsletter Referral Program" when you make the referral – we'll take care of the rest. CTS rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through.
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CTS Highlights
35 Years
24 x 7 x 365 Service
One Stop Shop
Rapid Response
5,000+ Customers
Need Support
Contact us today!
800.787.4848
410.850.4848
301.621.1213
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