January 2023

(844) 673-2266

DEALERS UNITE IN THE PURSUIT OF RETAIL EXCELLENCE 

News from YOUR National Powersports Dealer Association



Welcome to the January 2023 newsletter from the NPDA! There is strength in our growing numbers, and we're on the move in furthering our mission: "To advance our industry by elevating Dealers to be well prepared, sustainably profitable and exceed the expectations of a growing Powersports customer base."

In this issue:

• LAST CHANCE! Register NOW! FREE Webinar Tomorrow: "A Candid Conversation About ... Credit Card Processing."
• Can't Miss NPDA Events at AIMExpo 2023
• Partner Spotlight - Performance Brokerage Services
• Just Something to Think About ...

What is your biggest frustration from accepting credit cards in your Dealership?

• I keep getting an unusually high number of chargebacks …
• I feel I’m being overcharged but don’t know how to confirm this …
• I feel I don’t have any alternatives to processing cards through my DMS …
• Any of these? All of these? Other frustrations?

Wednesday, January 11, 2023

2 p.m. ET; 1 p.m. CT; Noon MT; 11 a.m., PT

The webinar is FREE, but you need to register HERE.

Partner Spotlight – Performance Brokerage Services (Powersports Division)

https://performancebrokerageservices.com

Headquarters: Irvine, CA

Year Founded: 1994

Number of Employees: 28

Business Summary:  Performance Brokerage Services is North America’s highest volume dealership brokerage firm, specializing in buy-sell activity for powersports, automotive, RV, marine, commercial truck, and equipment dealerships. With over 25 years of experience, 700 dealerships sold, and a 90% closing rate, our family-owned company is governed by an unwavering commitment to integrity and ethical conduct. We simply operate differently.

• We understand the decision to sell is often emotional and we take a no-pressure approach. 
• With no upfront fees, retainers, nor reimbursement of costs, we are paid a success fee only, after you are paid. 
• Our engagement agreements are fair, straight-forward, flexible, and with no fine print. 
• We do not hoard listings to build an inventory. We work hard to accomplish the goals of our clients.

Headquartered in Irvine, California, and supported by 8 regional offices in Utah, Texas, Illinois, Ohio, Florida, Virginia, New Jersey, and Canada, clients benefit from national exposure with local representation. With divisions dedicated to automotive, RV, powersports, marine, trucking, and equipment, our access to qualified buyers is unprecedented. 

As trusted and respected experts in the field, the company utilizes an extensive network of industry related attorneys, accountants, hundreds of registered buyers, and longstanding relationships with various vehicle manufacturers.

Business Mission Statement:

1. Befriend your client
2. Lead your client with your expertise
3. Put your client’s interests ahead of your own
4. Under all circumstances, do the right thing
5. Commission will follow

We pledge to do it right, every time, one client at a time.

Why Is Performance Brokerage Services A Partner Of The NPDA?:  After 25 years of experience in multiple dealership industries, we have witnessed first-hand the tremendous value that strong associations like NPDA contribute to the success of their dealers. It was natural for us to partner with NPDA as we share similar values and are committed to representing the dealers’ best interests.

Our goal is to provide dealers with our industry experience regarding the buy-sell process and market conditions to help guide dealers through acquiring dealerships or planning their exit strategies. 

How Can NPDA Members Best Benefit From Our Partnership With Performance Brokerage Services? Exclusive to NPDA Members, we provide a complimentary estimate of value on your business so that you may decide when is the right time to explore a sale. By aligning ourselves with experts who specialize in estate and succession planning, as well as CPA’s, attorneys and wealth management firms familiar with the powersports industry, we can help you develop a custom-tailored and comprehensive exit strategy that will accomplish your unique goals.

"Nothing changes on New Year's Day ..." - U2

The song “New Year’s Day” was about the Solidarity movement in Poland, but the Irish rock band’s anthem points out that just because the calendar changes, things happening at the end of one year are still going on at the beginning of the next, good and bad.

We know it, too. December 31 falls in the winter, and so does January 1. Starbucks is open New Year’s Eve, as well as New Year’s Day. And for you sports fans, the NFL playoff race was heating up at the end of 2022, and is still hot in the early days of 2023.

Last week the NFL was a topic on the minds and in the hearts of many with the horrific injury suffered by

24-year-old Damar Hamlin of the Buffalo Bills. In the Bills’ January 2 Monday Night Football game against the Cincinnati Bengals, Hamlin suffered cardiac arrest. He was given CPR on the field and rushed to the hospital; yesterday, he returned home to Buffalo.

The situation for Hamlin and his family has been horrific, and continued prayers are sought as he recovers.

A silver lining in the events of what happened to Hamlin was an outpouring of help for a charity he supports that provides toys for underprivileged kids. Prior to his injury, Hamlin’s goal was to raise $2500 for the organization. In the first 24 hours after Hamlin was hurt, the fund had grown to more than $4 million; it now is at more than $8 million.

In recent months our Powersports family suffered two significant tragedies and the NPDA and others rallied to raise funds to provide help.

Donations are still being accepted to help employees from two Powersports Dealerships, Bumpus Harley-Davidson in Memphis, Tennessee, and Coleman PowerSports in Falls Church, Virginia. Details, including how to help, can be found on the links below:

Bennard Family Fundraiser

Arenz Family Fundraiser

What the Hamlin, Bennard and Arenz tragedies point out is that the need to help others never goes away regardless of the day, week, month or year, Also shown is that when people join together to do good, the impact grows more powerful with each new individual added to the cause.

This is why the NPDA works so hard to gain members – strength in numbers. As we move farther into 2023 you will see us continue to grow, one Dealership at a time, and as we do our impact on the Powersports industry and the lives of others will grow, too.

The NPDA Founding Board