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January 2024

Start Your Year Worry-Free

Start the new year without utility bill worries. Sign up online for set monthly payments with Level Pay. And, check out our Extended Payment Arrangements of up to 48 months for qualified customers to help get you back on track.


Sign Up Today!

LADWP at the Kingdom

Day Parade


Employees and members of the National Society of Black Engineers—LADWP Chapter joined our General Manager and Chief Engineer Marty Adams and Commissioner Mia Lehrer at the Kingdom Day Parade on January 15. It was a day charged with camaraderie and a symbol of shared purpose. Together, we celebrated the core values of community, justice, and equality, echoing Dr. King's vision for a better world. As we marched through the streets, we proudly shared our “Powered by Equity” initiative aimed at helping us achieve a clean energy future that benefits all Angelenos.



Powered by Equity
Image of a brunette woman looking at her phone as if she just received an alert. Inset image of a phone displaying the MyShake app and showing the words “Earthquake - drop, cover, and hold on.” Text reads, “The MyShake App provides a few seconds notice in an earthquake so you can take protective action before shaking occurs. Learn more at Earthquake.CA.gov.” Social media links across bottom: Twitter/X and Instagram: @Cal_OES; Facebook: @CaliforniaOES. Earthquake Warning California logo bottom right.
Earthquake Warning Info

Get earthquake warnings with the MyShake App 


This month is the 30th anniversary of the Northridge earthquake! Are you prepared? EarthquakeWarningCA is a free resource Californians can use to be earthquake-prepared. Make a safety plan and download free resources like the MyShakeApp, which gives you a few seconds audio and visual warning before the shaking starts.


Download it from Google Play or the Apple App Store.  

Turf Replacement Saves Water and Money 



Is your thirsty lawn keeping your water bill high? Transform your thirsty lawn into a low water-use landscape and get up to a $25,000 rebate ($5/sq. ft.) from us when you replace your turf with California Friendly® and native plants to help you save on your future water bills.  

Background image that shows text $5 per square foot rebate to replace your lawn with sustainable landscaping
Transform Your Lawn

January 27 is Customer Support Saturday!


Join us in person in North Hills on Saturday, January 27 to get help signing up for utility financial assistance from our bilingual (Spanish/English) reps! If you’re income-eligible, you can sign up same day for programs such as:


  • LIHWAP (water bill benefit, up to $15,000) 
  • LIHEAP (energy bill benefit, up to $3,000) 
  • EZ-SAVE (low-income electric/sewer bill discount + access to other savings via programs like Cool LA
  • Level Pay (monthly billing) 
  • Lifeline Rate Program (discount for seniors and those with disabilities) 
background image of purple arrows pointing to the right and left. Text reads: “Customer Support Saturday: Get help signing up for utility financial assistance.” 

To learn more about these programs and find out what documents to bring, use the button below. 


When: Saturday January 27, 2024 

9 a.m. - 2 p.m. 

Where: North Hills Customer Service Center 

9154 Sepulveda Blvd., North Hills 91343 

What to Bring

Partnering with Neighborhood Councils

We're the only department in the City of Los Angeles with a formal Memorandum of Understanding (MOU) with Neighborhood Councils committing to regular and ongoing communication about our programs and policies.


The DWP-NC MOU Oversight and Advocacy Committees meet every first Saturday of the month at 8:30 a.m. Meetings are broadcast via webcast. Join us!

Join the

next meeting

Saturday,

February 3, 2024

8:30 a.m.

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