Unit 2: Communication

Supervisory skill—or the lack of it—directly affects every company’s bottom line. Each day decisions made by every foreman and superintendent are crucialto the success or failure of every construction project. You make your money in the field. Or you lose it.

The Supervisory Training Program (STP) developed by AGC, is designed specifically to meet the needs of the construction industry. Developed, updated,and field-tested by and for contractors, the Program consists of 6 courses that focus on the knowledge and skills that every supervisor must have to be aneffective manager of people, time, equipment and materials.

This course includes the following sessions, case studies and topics:

What participants will learn in this course:

• Oral and Written Communication: Understanding the role of communication; communicating – your role and potential problems; reviewing different types of communication behaviors.
• Supervisors As Effective Communicators: Knowing the components of positive, direct communication; developing better communication skills.
• Learn To Listen: Realizing the importance of the power of being an effective listener, listening skills are an important tool for construction supervisors.
• Carrying On Conversations: Understanding problems other people may have in communicating with you; developing questioning skills that help obtain information.
• Persuasion, Negotiation, And Confrontation: Listening actively to what others are saying; encouraging others in their communication; applying specific skills or reflection, empathy, and nonverbal techniques.
• Communicate With Your Crew: Using questioning, clarification, and feedback skills to understand others better; negotiating solutions to difficult situations.
• Put It in Writing: Provides you with writing techniques that will increase your effectiveness..
• Meetings That Work: Giving and receiving directions more effectively; communicating skillfully with others – inside and outside your organization.
• Electronic Communication: Encountering special problems when communicating with a group; structuring and leading meetings; ensuring productive communication.
• Improving Communication: Using oral and written communication separately; knowing when a combination will achieve greater effectiveness; combining communication forms to increase the probability of your objective

 Instructor: Peter Church,

Safety Manager – JE Dunn

• Safety Manager for JE Dunn
• JE Dunn’s safety leader in the Nashville market
• 34 years in the construction industry
• 30 plus years licensed General Contractor Business Owner
• Laborer
• Carpenter Superintendent
• OSHA outreach trainer

“My name is Peter Church, I’m currently the lead Safety Manager in Nashville for the JE Dunn Construction Company. Not counting those years spentworking alongside my grandfather, this is my 34th year in the construction industry. I’ve spent time as a laborer on an erecting crew building in New York Cityalso, spent time as a Carpenter Superintendent holding onto my Carpenter book for nearly 10 years during which time, I received my Supervisor Training Certification. I’ve been a licensed General Contractor for 30 plus years specializing in custom homes and historic restoration as well as all facets of homerepair and remodel. I’m an OSHA outreach trainer and perform all JE Dunn’s required construction and culture classes here in Nashville. Spent nearly 7 years as a construction safety consultant before finally being talked into a full-time safety manager position then subsequently talked into moving my family here to Nashville 3 years ago.”

Registration & Fees

 Registration & Fees cover course books, instructor fees, and drinks/snack in AGC training room. All units can be taken individually but only after completingall 6 units will AGC of America issue the digital badge/national recognition. All participants will be recognized at an AGC meeting upon completion of allunits.

Individual Unit Fee:

• $350/unit/AGC Member
• $550/unit/Non-Member (cannot receive AGC of America digital badge & recognition)

 Class Schedule, Unit 2: Communication

Register Now!