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Benchmarks' Child Welfare Webinar: December 8, 2022


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Benchmarks' Upcoming Webinars


New: Benchmarks' Friday Membership Webinar with Dave Richard and Karen McLeod

Date: Friday, December 16, 2022

Time: 8:30 am thru 10:30 am

Register

This meeting will be followed by Benchmarks' Annual Business Meeting

The business meeting is open ONLY to Benchmarks' Member provider agencies. Each provider is allowed one vote during this time, please know we will be carefully monitoring our attendees over this portion of the meeting. We will use this time to give highlights of our successes in 2022 and vote on two nominees to join our Board:

  • Valerie Kopetzky-CEO, Anuvia Prevention & Recovery Center
  • Natasha Holley-CEO, Integrated Family Services, Inc.


We hope our provider members will join us!


Benchmarks' Collection of Past Updates

Samantha R Latest Timeline

Timothy B Latest Timeline

Medical Care Advisory Committee (MCAC) Handouts

December 9, 2022

NC Medicaid Managed Care Quality Strategy Updated

The NC Medicaid Managed Care Quality Strategy details the Department’s goals to improve the health of North Carolinians through an innovative, whole person centered and well-coordinated system of care, which addresses both medical and non-medical drivers of health. It includes aims, goals and objectives for quality management and improvement and details specific quality improvement (QI) initiatives that are priorities for the Department.



The updated Quality Strategy now incorporates the quality activities of all managed care plans, including the Standard Plans, Behavioral Health I/DD Tailored Plans, the Eastern Band of Cherokee Indians (EBCI) Tribal Option and Community Care of North Carolina. The updated Quality Strategy and Executive Summary are now available. Feedback can be provided by emailing [email protected] with the subject line “Quality Strategy Feedback” by Jan. 6, 2023.

 

For more information, please visit the NC Medicaid Quality Management and Improvement webpage

Advanced Medical Home Provider Manual 2.4.3 Update

NC Medicaid has published the Advanced Medical Home (AMH) Provider Manual 2.4.3, which reflects all program modifications and changes that impact provider contracts. This manual supersedes the previous February 2022 version (AMH Provider Manual 2.4.1). Additional guidance and program information is available on the Advanced Medical Home webpage

NC Medicaid begins Tailored Care Management Dec. 1, 2022

As an integral component of the Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans, Tailored Care Management (TCM) is a new care management model that reflects the goal of whole-person care management in NC Medicaid Managed Care.

 

While the start of Tailored Plans was delayed until April 1, 2023,  Local Management Entity/Managed Care Organizations along with TCM providers will begin providing TCM Dec. 1, 2022.

 

Beneficiaries receiving TCM will have a single designated care manager supported by a multidisciplinary care team to provide whole-person care management that addresses all their needs, including physical health, behavioral health, I/DD, traumatic brain injuries (TBI), pharmacy, long-term services and supports, and unmet health-related resource needs.

 

Letters were mailed beginning Nov. 14, 2022, to TCM-eligible beneficiaries and authorized representatives with the name and contact information of their TCM provider. The letter also explains TCM services and provides information on how beneficiaries can change their TCM provider or opt out of the service. A sample notice is available in the NC Medicaid Managed Care County Playbook under Other Beneficiary Notices. Beneficiaries can change their TCM provider at any time, without limits, prior to April 1, 2023, by calling their LME/MCO. 

 

The Centers for Medicare & Medicaid Services (CMS) was not able to complete the request for the 1915(i) option to launch Dec. 1, 2022. The application is currently with CMS for review and approval, and we expect it to launch along with Tailored Plans April 1, 2023.

 

For more information on TCM, refer to the TCM Provider Fact Sheet, the TCM Beneficiary Fact Sheet (available in English and Spanish) or visit the TCM webpage on the NC Medicaid website. 

NCDHHS, UNC Health to Repurpose R.J. Blackley Facility into Psychiatric Hospital for Children and Adolescents

As part of a shared commitment to behavioral health and the well-being of children and families, NCDHHS and UNC Health will partner to convert the R.J. Blackley Alcohol and Drug Abuse Treatment Center in Butner, N.C., into a 54-bed inpatient psychiatric hospital for children and adolescents.


Each day in North Carolina, well over 250 people are waiting for behavioral health services in emergency departments. That includes more than 50 children and adolescents. Many end up languishing in emergency rooms or other settings for days because North Carolina has historically lacked the inpatient capacity to meet the behavioral health needs of the community.


UNC Health and NCDHHS aim to open this new facility as early as July 1, 2023, providing relief to families seeking specialized, inpatient behavioral health treatment for their loved ones. NCDHHS and UNC Health have signed a letter of intent for this partnership and expect to finalize the agreement in January. 


Read Here

Leadership Announcement

We are pleased to announce two key leadership appointments in the Division of Mental Health, Developmental Disabilities, and Substance Abuse Services (DMHDDSAS). Effective December 19, 2022, Kelly Crosbie will serve as Division Director for DMHDDSAS, and Renee Rader will serve as Deputy Director. Bios for each can be found below. 


With nearly 60 years of combined experience, Kelly and Renee have dedicated their professional careers to making a difference in the lives of people with disabilities and improving services for people seeking mental health, substance use, and/or disability support services. I am excited about their leadership and am grateful for the clarity of purpose and depth of knowledge they bring to these respective leadership roles. Please join me in congratulating Kelly and Renee!


We would also like to thank Deputy Secretary Dave Richard for serving as the Interim Division Director for the last few months and to the team at DMHDDSAS who stepped in and stepped up to keep the important work of this division moving forward.

Kelly Crosbie, MSW, LCSW, is a licensed clinical social worker who has supported people with mental illness, substance use disorders, and intellectual/developmental disabilities her entire adult life. She began volunteering in the community with individuals who have intellectual and developmental disabilities in high school, and she started her career as a mental health clinician serving children in foster care and juvenile justice settings as well as adults and children with co-occurring conditions. 


Kelly has worked for multiple non-profit organizations that support individuals with intellectual and developmental disabilities in a range of capacities, from Development Officer to Chief Strategy Officer to Chief Operating Officer. In each setting, her work was dedicated to promoting greater self-determination and equity. From 2008-2012 she was the Assistant Director for Behavioral Health and Intellectual and Developmental Disabilities at NC Medicaid, where she oversaw benefits such as the Innovations Waiver before being named NC Medicaid’s Chief Operating Officer in 2013. Most recently, Kelly served as the Chief Quality Officer for the Division of Health Benefits (formerly NC Medicaid). In that role, she oversaw all Quality Programs aimed at improving health outcomes and promoting health equity. She also directed all Care Management Programs, including Tailored Care Management, which is designed to provide comprehensive whole-person care management support for members with mental illness, substance use disorder, and intellectual and developmental disabilities. 


Kelly received her Masters degree in Social Work Administration from Temple University and her Bachelors of Science degree in Psychology from the University of Pittsburgh. She is an appointed member of the NC Institute of Medicine, the HCP-LAN 2.0 Care Transformation Forum, the Health Equity Advisory Team (HEAT), the NCQA Public Sector Advisory Committee, and the Equity Standards subcommittee. In the past she has served on multiple Technical Advisory Panels (TEP) for CMS/CMMI and NQF initiatives.


Renee Rader, MA, has dedicated her career to improving the lives of people with disabilities. Beginning as a Direct Support Professional for individuals with intellectual and developmental disabilities, Renee spent the first half of her career supporting people with disabilities in community. As she moved into leadership roles within various provider agencies, she led the development of community-based behavioral health programs for individuals with Intellectual and Developmental Disability, Traumatic Brain Injury, Substance Use Disorder, and Severe Mental Illness. 


Renee joined NCDHHS in 2011 to expand her impact and has led policy and program development in NC Medicaid and DMHDDSAS. As a lead consultant for Intellectual and Developmental Disabilities, her expertise was instrumental in developing and implementing the Innovations Waiver. Most recently, Renee served as the Assistant Director for Policy and Programs at DMHDDSAS, where she provided leadership on key policy areas to promote whole-person health for individuals living with mental illness, intellectual or developmental disabilities, traumatic brain injuries, and/or substance use disorders. 


Renee has a Master's degree in Counseling Psychology from Loyola University and a Bachelor's degree from Geneva College in Beaver Falls, Pennsylvania.

1915i Stakeholder/Service Providers Updates and Upcoming Webinars


Stakeholder Engagement Webinar Updates for Draft Respite Policy:

Wednesday, December 14, 2022

2:30 pm thru 3:30 pm

Join on your computer, mobile app or room device

Click here to join the meeting

Meeting ID: 244 979 687 831 Passcode: RqEDAJ

(audio only) +1 984-204-1487,,558254700# United States, Raleigh Phone Conference ID: 558 254 700#


Friday, December 16, 2022

9:00 am thru 10:00 am

Join on your computer, mobile app or room device

Click here to join the meeting

Meeting ID: 211 321 981 193 Passcode: 3v6Pod (audio only) +1 984-204-1487,,289639472# United States, Raleigh Phone

Conference ID: 289 639 472#

Joint Communication Bulletins



Addition of Categorical Risk Level to Provider Taxonomies and Records

Effective Jan. 29, 2023, NCTracks will make system changes to ensure providers are screened appropriately for an adverse background finding indicating the provider could present a risk to the Medicaid program.

Existing and newly applying Medicaid providers will be moved to a high categorical risk level from a limited or moderate categorical risk level when:

 

(1) The State Medicaid agency imposes a payment suspension on a provider based on credible allegations of fraud, waste or abuse, the provider has an existing Medicaid overpayment, or the provider has been excluded by the Office of Inspector General (OIG) or another State's Medicaid program within the previous 10 years.

 

(2) The State Medicaid agency or Centers for Medicare and Medicaid Services (CMS), in the previous six months, lifted a temporary moratorium for the particular provider type and a provider that was prevented from enrolling based on the moratorium applies for enrollment as a provider at any time within six months from the date the moratorium was lifted.

 

If a provider is moved to a higher categorical risk level, a letter will be sent detailing the effective date, end date, reason and screening requirements for the higher risk level. Fingerprinting and site visit screening may be required for providers who have been moved to a higher risk level. Providers who already have fingerprinting results from within the past five years for all individuals will not be required to complete fingerprinting again.

 

Please note that due to the system changes, any enrollment, re-enrollment or re-verification applications that are in draft will be deleted on Jan. 29, 2023. Providers are encouraged to submit their drafts prior to this date or wait to begin their application until after implementation.

See Federal Regulation § 455.450 Screening levels for Medicaid providers for more information. 



New Medicare-only Lite Enrollment Application Coming Soon

In accordance with FY2022 Inpatient Prospective Payment System/Long-Term Care Hospital Prospective Payment System (IPPS/LTCH PPS) Final Rule, Centers for Medicare & Medicaid Services (CMS) 1752-F, State Medicaid agencies must accept enrollment of all Medicare-enrolled providers and suppliers (even if a provider or supplier is of a type not recognized as eligible to enroll in the State Medicaid program) if the provider or supplier otherwise meets all federal Medicaid enrollment requirements.

 

Effective Jan. 29, 2023, a new Medicare-only Lite enrollment option will be added in NCTracks to align with CMS requirements. 

 

Currently, if a provider is present on a Medicare crossover claim as a billing provider but is not enrolled in NCTracks, they do not receive a remittance advice (RA). With this update, Medicare providers may complete a simplified enrollment process that will allow them to access an RA for the Medicare crossover claim. Although providers must be actively enrolled with Medicare, no taxonomy, application fee, training, or fingerprinting is required for this application under NC Medicaid.

 

Medicare-only Lite enrollment lasts one year. At the end of the one year, a termination letter will be sent to the provider with termination reason: ENROLLMENT TERMINATED DUE TO END OF MEDICARE LITE ONE YEAR ENROLLMENT PERIOD. A RE-ENROLLMENT APPLICATION IS REQUIRED IN ORDER TO CONTINUE PARTICIPATION IN MEDICAID.

 

Providers enrolled with a Medicare-only Lite application are not eligible to receive payment from NC Medicaid but may choose to enroll as a full provider by submitting a manage change request (MCR). All enrollment criteria must be met to become fully enrolled, including selection of a Medicaid accepted taxonomy. 


November Pharmacy Newsletter Available 

The latest Medicaid Pharmacy Newsletter, dated November 2022, is now available on the N.C. Medicaid website. In addition to the December 2022 checkwrite schedule, this edition of the newsletter includes the articles:

 

·    ProAir Manufacturer Discontinuation

·    Pfizer-BioNTech COVID-19 Vaccine, Bivalent 5 years through 11 years HCPCS code 91315: Billing Guidelines

·    Moderna COVID-19 Vaccine, Bivalent Booster Dose (6 years through 11 years of age) HCPCS code 91314: Billing Guidelines

 

Providers are encouraged to review this important information. The 2022 Medicaid Pharmacy Newsletters can be viewed here


December 2022 Provider Training Schedule Now Available

Read Here


The NC Division of Health Benefits (DHB) has recently published new Medicaid Bulletin articles:  



Providers are encouraged to review this information. All bulletin articles, including those related to COVID-19, are available on DHB's Medicaid Bulletin webpage.

NC Child and Family Improvement Initiative Releases UPDATED Universal Referral Form for all Therapeutic Residential Placement Providers and Therapeutic Foster Care Providers


What is happening?

On Oct. 1, 2022, the six LME/MCOs released a standardized, statewide referral form for use by all Residential Providers and Therapeutic Foster Care (TFC) providers who contract with them. This standardized form will streamline the referral and evaluation process and support the timely identification of appropriate therapeutic placements for children and youth in North Carolina. See initial communication at https://providers.partnersbhm.org/provider-alert-nc-child-and-family-improvement-initiative-creates-standardized-referral-form-for-all-therapeutic-residential-placement-providers-and-therapeutic-foster-care-tfc-providers/.

 

To be mindful of the significant demands on providers during the launch of Tailored Care Management, the soft launch of the referral form is extended to January 1, 2023.

 

The LME/MCOs engaged providers in the form’s initial development. Since its soft launch on Oct. 1, 2022, providers have shared feedback on potential additions and clarifications that will enhance its utility.

 

The LME/MCOs have reviewed and incorporated these provider recommendations into an updated version of the standardized referral form that is now titled, “Universal Child and Adolescent Residential Placement Referral Form.”

 

Please begin using this updated version of the form immediately in preparation for statewide implementation on January 1, 2023.

 

Where can providers access the UPDATED fillable form?

The UPDATED standardized referral form (the “Universal Child and Adolescent Residential Placement Referral Form”) is available at https://providers.partnersbhm.org/universal-child-residential-placement-application/. Both fillable .PDF and fillable MS Word versions are available.  

Help us respond to your health workforce needs! Deadline EXTENDED to December 11, 2022 (This Sunday!).


The NC Center for Health Workforce is working to take action to address North Carolina’s health workforce needs. An important step in this process is to gather your concerns about recruitment, retention and skill needs of your workforce. The NC Center for Health Workforce will use this information to work with policymakers and educators to develop responses and solutions.


Click here (or paste this URL into your browser) to provide the information we can use to help! https://nc.sentinelnetwork.org/join

 

About the Sentinel Network: 

The Sentinel Network is a tool to understand health employers’ real-time workforce needs – such as challenges related to recruitment, retention, and needed skills – and make that information available to educators and policymakers so they can take action right away. We gather this information twice a year so it will be timely and actionable. For information from previous questionnaires please go to https://nc.sentinelnetwork.org

 

Your participation is important, and your feedback is confidential.

The information you provide to the Sentinel Network will be kept confidential. Your organization’s data will be reported in aggregate form with data from similar organizations. Care will be taken to ensure that no individual organization’s responses can be identified in reports.

 

Help us address your – and the North Carolina healthcare industry’s – health workforce needs. Please participate today!

 

Questions[email protected]

 

See summary briefs of prior NC Sentinel results: https://nc.sentinelnetwork.org/findings/overview/

 

The Sentinel Network is an initiative conducted collaboratively by North Carolina Area Health Education Centers (NC AHEC) and the University of North Carolina’s Program for Health Workforce Research and Policy within the Cecil G. Sheps Center for Health Services Research. Funding to initiate the North Carolina Sentinel Network came from NC AHEC.

Mental Health Parity at a Crossroads

More than 25 years after the first federal mental health parity protections were put in place, adequate coverage for behavioral health (BH) care – including both mental health and substance use conditions –remains elusive for many consumers with health insurance.1 Federal BH parity rules require health plans that offer BH coverage to ensure that financial requirements (such as deductibles, copayments, coinsurance, and out-of-pocket limits) and treatment limits (such as day and visit limits as well as nonquantitative limits on benefits such as prior authorization) on these benefits are no more restrictive than those on medical and surgical benefits. The COVID-19 pandemic has heightened awareness and exacerbated existing challenges in BH. Strengthening BH parity protections is just one part of a larger policy discussion that includes addressing the BH workforce shortage, rising BH treatment needs among children and youth, an inadequate health care infrastructure to address those in crisis, and the need for improved coordination and integration of primary care and BH care in the health care delivery system.


All of these issues contribute to the access and coverage challenges in health insurance that BH parity was supposed to address. The stakes are high for coverage protection, as nearly 90% of nonelderly individuals with a BH condition have some form of health coverage. Despite having coverage, many insured adults (36%) with moderate to severe symptoms of anxiety and depression did not receive care in 2019. There have been consistent calls for more federal guidance on the specific protections in the federal BH parity law, as well as for increased enforcement. As Congress2 debates reforms to address these concerns in BH care, and as federal agencies plan to update parity regulations, this brief explains the federal BH parity requirements – including who they apply to and how they’re enforced — and sets out key policy issues.


Read More

2022 In Review: State Telehealth Policy Legislative Roundup!

LEGISLATIVE ROUNDUP

As the year winds down, the Center for Connected Health Policy (CCHP) is providing its annual State Legislation Roundup. Enacted state telehealth bills in the 2022 legislative session followed trends forged in the previous 2021 legislative cycle, although at a slightly lesser volume. While 2020 was largely focused on scrambling to meet the needs of the population during the COVID pandemic through temporary telehealth waivers and flexibilities, both 2021 and 2022 challenged states to decide how to translate their temporary COVID policies into permanent telehealth policies, and in many cases making adjustments to their previously passed laws concerning telehealth. 


There was also a proliferation of legislation that addressed cross-state licensing issues in earnest through registration processes, targeted licensing exceptions and compacts. Among 41 states and DC, 180 legislative bills tracked by CCHP passed in the 2022 legislative session. While this is down from the 201 legislative bills enacted in 47 states in 2021, it’s still significantly higher than the bills passed in 2020 (104 bills). The number of bills in each individual topic area CCHP tracks varied from previous years. For example, while bills addressing private payer reimbursement, Medicaid reimbursement and regulatory requirements were lower this cycle than 2021 levels, bills addressing cross-state licensing were significantly up, while bills addressing online prescribing, and demonstrations, studies and reports were also somewhat higher than in 2021. Note that CCHP began tracking Puerto Rico and Virgin Islands legislation in September 2022 for the first time. However, no enacted bills were found related to telehealth in either of the territories during the 2022 session.

CCHP’s 2022 roundup of state approved legislation which includes a detailed listing of all bills by topic area and state is now available. Below find more in-depth summaries for each topic area. 

MEDICAID REIMBURSEMENT

In 2022, of the bills on Medicaid reimbursement that CCHP tracked, 17 passed. Because all Medicaid programs (with exceptions for Virgin Islands and Puerto Rico) already provide some type of reimbursement for telehealth under their permanent policy, most of the newly passed legislation made alterations targeted at specific circumstances and services. For example, Virginia SB 663 directs the Board of Health to amend the state plan for medical services to include the provision of an originating site fee paid to emergency medical services agencies for facilitating synchronous telehealth visits with a distant site provider to a Medicaid member. 

In 2021, expansion of Medicaid coverage to include audio-only delivery of care was a relatively common change, although often done administratively instead of through legislation. There were, however, a few states to address audio-only coverage, as well as coverage for other modalities such as asynchronous store-and-forward and remote patient monitoring in their newly passed 2022 legislation. Tennessee HB 1843/SB 1846, for example, expands the definition of provider-based telemedicine in their Medicaid program to include HIPAA compliant audio-only conversations for the provision of healthcare services beyond just behavioral health services when other means are unavailable. Virginia SB 426 requires the Medicaid state plan be amended to allow for remote patient monitoring (RPM) services for patients with certain types of medical conditions such as high-risk pregnancy and transplant patients when there is evidence that use of RPM is likely to prevent readmission to a hospital. 


Washington HB 1821 also requires reimbursement for audio-only telemedicine for Medicaid managed care plans beginning January 1, 2023 for patients that have an established relationship with a provider according to criteria set out in the bill. The issue of establishing a relationship via audio-only telehealth also proved to be a point of concern in California which passed SB 184, prohibiting establishment of a patient-provider relationship for Medi-Cal (California’s Medicaid program) over audio-only, asynchronous, remote patient monitoring or other virtual communication modalities, although specific limited exceptions were adopted for audio-only in AB 32


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Funding Opportunity-Due February 7

The U.S. Department of Labor will make approximately 75 awards with total funding of $90 million. The grants go to organizations providing pre-apprenticeship services that support education, occupational skills training, and employment opportunity services to youth aged 16 to 24. The program is a community-based alternative education program for youth who left high school before graduation, migrant farmworker youth, youth experiencing housing instability, and other disadvantaged youth populations. Previous projects have enabled program participants to support initiatives in construction, technology, and the care economy.


Read Here

Funding Opportunity-Due April 1

The Federal Communications Commission (FCC) provides funding for telecommunications expenses related to health care in rural areas. To be eligible, applicants must be one of the following: post-secondary health professions training institution; community health center; local health department or agency, community mental health center; nonprofit hospital; rural health clinic, including mobile clinics and dedicated emergency departments in rural for-profit hospitals; skilled nursing facilities. 


Read Here

NC Health News: Study finds Medicaid managed care transition still impacted by poor communication, patient confusion and administrative burden

When North Carolina swapped its Medicaid system from a program run by the state to a program run and managed by five insurance companies, researchers at the Urban Institute — a D.C.-based think tank — took note. Among other policies, the organization’s researchers took a look at how transitions to Medicaid managed care impact patients nationwide.


In October, they released a report on North Carolina’s transition so far. They found that the initial transition didn’t lead to disruptions in primary care for most people. Nonetheless, the change still came with plenty of problems: providers didn’t enroll with all of the managed care plans because of the added administrative burden, patients were confused about what exactly the transition meant for them, and some people even ended up with big bills after mistakenly going to out-of-network providers. 


Read Here


NC Health News: New lawsuit accuses DHHS of ‘warehousing’ NC children with disabilities in foster care

Disability Rights North Carolina and the North Carolina State Conference of the NAACP have joined forces to help children of color with disabilities in the state’s foster care program get more community- and home-based treatment instead of being “warehoused” in locked psychiatric facilities that can be dangerous.


The civil rights advocates filed a joint lawsuit on Tuesday in federal court in the Middle District of North Carolina against Kody Kinsley, in his role as secretary of the state Department of Health and Human Services, on behalf of at least four children, the court-appointed guardians tapped to represent their interests and others similarly situated.


The 74-page filing highlights a decade of problems that Disability Rights and the state NAACP contend DHHS has known about and failed to address. They claim more than 500 children a year in the ward of the state are housed in psychiatric residential treatment facilities, often many miles away from their families, schools and caseworkers familiar with their life stories.


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Upcoming Events

New: Monday, December 12, 2022

Healing: Our Path from Mental Illness to Mental Health


Time: 4:00 pm thru 5:00 pm


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New: Tuesday, December 13, 2022

Substance Misuse Prevention’s Role: SAMSHA Addressing Disparities in Rural Communities 


Time: 12:00 pm thru 1:30 pm


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New: Tuesday, December 13, 2022

Focus on Family and Disability Seminar Series (may be a charge)


Time: 12:00 pm thru 1:30 pm


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Tuesday, December 13, 2022

Population Health & Care Management: The Key to Whole-Person Care & Value-Based Care Delivery Models


Time: 1:00 pm thru 2:00 pm


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New: Tuesday, December 13, 2022

Putting IPS into Action for Alliance, Eastpointe, and Trillium


Time: 1:00 pm thru 3:00 pm


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New: Wednesday, December 14, 2022

Stakeholder Engagement Webinars: 1915(i) Option Respite Draft Policy


Time: 2:30 pm thru 3:30 pm


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New: Thursday, December 15, 2022

Love and Disability: Exploring Person-Centered Supports and the Marriage Penalty


Time: 3:00 pm thru 4:00 pm


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New: Thursday, December 15, 2022

Tailored Plan 101: Ready, Set, Launch Series


Time: 5:30 pm thru 6:30 pm


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Friday, December 16, 2022

Benchmarks' Friday Membership Webinar with Dave Richard and Karen McLeod PLUS Membership Annual Business Meeting


Time: 8:30 am thru 10:30 am


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New: Friday, December 16, 2022

Stakeholder Engagement Webinars: 1915(i) Option Respite Draft Policy


Time: 9:00 am thru 10:00 am


Join Here

New: Friday, December 16, 2022

SAMHSA on Community Engagement for Substance Use Prevention


Time: 2:00 pm thru 3:00 pm


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New: Monday, December 19, 2022

How to Connect Call


Time: 12:00 pm thru 1:00 pm


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New: Monday, December 19, 2022

Update Webinar for Consumers & Stakeholders


Time: 2:00 pm thru 3:00 pm


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New: Wednesday, December 21, 2022

Interactive Monthly Update


Time: 2:00 pm thru 3:00 pm


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New: Tuesday, January 10, 2023

Improving Placement Outcomes for Children and Adolescents with Problematic Sexual Behaviors

(First in Series: January 10, 17, 24 & March 21)


Time: 9:00 am thru 12:00 pm


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New: Monday, January 30, 2023

How to Connect Call


Time: 12:00 pm thru 1:00 pm


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Tailored Care Management Educational Offerings

Ongoing Webinar Sessions and Trainings: Some are free, some require a fee, and some are for CMA organizations that have passed the desk review only.

NC AHEC has partnered with the NC Department of Health and Human Services and Division of Health Benefits to equip Tailored Care Management (TCM) candidates with the tools and knowledge to effectively provide care management services to North Carolina’s Tailored Plan beneficiaries through Continuing Professional Development (CPD) opportunities. Find a list of monthly offerings below and join us for one or for all!