Victoria Ross (Vicki), Case Manager, has been busy orienting and is now ready to work with her Dosberg Manor residents. To reach her, please feel free to text or call 716-270-9110 Monday through Friday from 8 a.m. to 4 p.m.
Case Managers can help with:
Insurance questions – change in insurance or updated cards should be given to Case Manager
Medicaid/ALP
Room status, keys, TV, WiFi
Housekeeping
Maintenance
Dietary
General concerns (not of a medical nature)
Voting
Appointments
Transportation
Billing questions
What Does a Nurse Manager Do?
You are welcome to text or call Nurse Manager Mary Beth at 716-843-6081 Monday through Friday,
7 a.m. to 4 p.m.
A Nurse Manager can help with:
Medical issues
Concerns with nurses or Personal Care Aides
Updates from outside specialists
Concerns regarding residents or their care
It's the Holiday Season!
The season of giving thanks and gift giving is upon us. We know that you appreciate the hard work of all of our staff members. Thank you to our many family members who have shared notes of thanks or other items with our employees. Items such as thank you notes or food for teams and departments is always appreciated. Please remember that employees are unable to accept individual cash tips or gifts.
Reminders for Visitors
Visiting hours are 9:30 a.m. to 7 p.m., no appointment needed.
All guests must stop at front desk for screening upon arrival.
Visits will take place in resident rooms our outside the front of the campus. Visitors must escort their loved one outside and back to their room at the end of their visit.
For semi-private rooms, visitors are not allowed to enter the roommate’s space or the shared bathroom.
Up to two visitors at one time. Visitors under age 16 must be accompanied by someone 18 or older.
Please wear a mask, wash hands and practice social distancing (at least 6 feet.)
Our full visitation policy can be found on our Dosberg family web page
