Good Afternoon -

I hope this message finds you well on this first day of classes! We are so happy to have you back in community with us this semester and look forward to continuing our partnership with you as find your home here at Wake Forest.

Below are a few important items as the semester begins, please be sure to review them closely and take action as needed. 

Important Dates

As you plan for the semester please keep our opening and closing dates in mind, our communities close on May 6, 2023; dates for 2023-2024 are also available here. Stay tuned in the coming weeks for more about our processes this semester including housing selection for the 2023-2024 Academic Year. 

Occupancy Verification 

As we begin the semester, it is time for one of our more important processes, Occupancy Verification, to take place. All residents are required to log into the Housing Portal and complete this process prior to January 16. For step-by-step instructions, please visit this resource. 

Please note that failure to complete this process in a timely manner will result in additional follow-up from our office, so we thank you in advance for your time and attention to this quick process.

Facility Issues Upon Returning from Break

Should you return from break and find any facilities issues in your space (leak, heat not working, electrical issues, etc.), please call Facilities and Campus Services at 336-758-4255 to submit a work order. All laundry rooms are open and operational should you need to launder any clothing impacted by a facility issue over the break.  

As a reminder, the University does not ensure and is not responsible for personal property. For additional details, please refer to our Guide to Community Living and the Housing Agreement. 

if you have GradGuard renter’s insurance and need to file a claim, you can do so in the following ways: 

1. By accessing your GradGuard account at https://account.gradguard.com/login and initiating a claim electronically using the "File a Claim" feature.
2. Calling the dedicated claims line at 1-800-719-5915. You will need to have your policy number on-hand in order to expedite the process.

If you have your own renter’s insurance, you’ll need to contact your provider regarding how to submit a claim.



Top 5 Tips from Information Systems

Information Systems also extends their warm welcome for the spring semester and reminds students to follow these Top 5 quick tech tips for laptops and mobile devices:

1.Browse in the fast lane with WFUWireless 

Of the several campus wifi networks, WFUWireless is the best and fastest in most cases. Get up to 16X faster wifi speeds by joining with your WFU username (username@wfu.edu) and WFU password on the WFUWireless network.

2.Get your gaming and other gear online with WFUmydevices

Some entertainment devices (such as gaming consoles, Amazon Echo, and other non-traditional networked gear) connect to the internet using the WFUmydevices network. If you can’t connect through WFUwireless, try this out. Learn how to connect to WFUmydevices. 

3.Install software

Wake Forest students have privileged access to included software, like Office365 (Word, Powerpoint, Excel and more) and Adobe Creative Cloud (PhotoShop, Illustrator, Acrobat, Premiere, etc.). Explore offerings and install at software.wfu.edu

4.Easily print on campus

Print from your device to student printers in ZSR, Benson and other buildings. Get started at deacprint.wfu.edu. Student printing has new improvements for 2023. Much is the same, but ZSR’s printing support page is full of helpful guidance for the new setup.

5.Find help for these and all things WFU tech

Find friendly tech help at our Information Systems Service Desk, on the main floor of ZSR Library! We’ll help you get a great start with your laptop or help with any of your campus tech issues so you are back up and running, quickly. Support is by chat, email, phone or walk-in. Find details and hours on our IS website.

As always, should you have questions do not hesitate to contact us at housing@wfu.edu or 336-758-5185. 

Best wishes for a successful semester!

Best-

336-758-5185 | housing@wfu.edu | rlh.wfu.edu