As part of our ongoing commitment to improve our products and services to make them more accessible and user-friendly, we’re rolling out some enhancements to our Property Assessment Notice, property profiles for business properties, and AboutMyProperty.
Property Assessment Notices
We mail approximately 800,000 Property Assessment Notices every year to owners who have moved, changed their school support or made changes to their property.
Starting this fall, the notices will include enhanced information about the reason why the property owner is receiving a Notice. There will also be a QR code on the Notice that directs property owners to mpac.ca where they can learn more.
We are committed to continually improving our products and services, and this change is in response to feedback from property owners and municipalities, who asked us to include this information to make it easier for property owners to understand their notice and verify that their information is correct.
AboutMyProperty
AboutMyProperty™ is our secure online tool that allows property owners and/or their representatives to review the information we have on file for their property, compare their property to others in their neighbourhood, and if they disagree with their assessment, file a Request for Reconsideration.
Starting next month, enhancements to AboutMyProperty will come into effect to increase security, compliance and proper usage.
As part of the enhancements, users:
- must accept the Terms and Conditions of Use upon every log in.
- will notice that residential snapshot searches are limited to regional areas, making it easier to find appropriate comparables to their property.
- non-residential properties will continue to have provincial access.
- will have access to 100 new snapshots after receiving a Notice, rather than 100 annually.
Property Profiles for Business Properties
Inside AboutMyProperty, users have access to more details about the information we have on file for their property, called profiles.
Enhancements were made to the residential property profiles in 2019, and we’ve now applied these changes – including an improved layout and design - to the non-residential profiles. In addition, the non-residential profiles now have easy to follow charts and valuation summaries in separate sections.
Property owners who receive a 2021 year-end Notice will be able to access their updated profile in AboutMyProperty this fall. All other property owners will see their profile once they receive a Property Assessment Notice as part of the next province-wide Assessment Update.