IMPORTANT UPDATES

ANNOUNCEMENT

With the rise of COVID-19 cases in our community, Town Manager Michael Herbert, Public Health Director Rajit Gupta, the Board of Health, and Ashland Select Board issue the following guidance for our community.

Mask Advisory

Please note the following message was issued to all local business owners.

Ashland Health Department- Dear Ashland Community Business Owner,

Due to the highly transmissible omicron variant of COVID-19, and with the significant rise of COVID-19 cases in our community and Middlesex County, Town Manager, Michael Herbert, Board of Health, Ashland Select Board, and Public Health Director, Rajit Gupta issue the following guidance for our community and is strongly urging the community businesses to REQUIRE facemasks to be worn while indoors at your place of business. While not a Town mandate at this time, we must stress the importance of protecting all residents and visitors to our community, to do their part to stop the spread of COVID-19. Please place the enclosed flyer on your entrance door or window.

It is our goal to have a healthy community, we know that mask-wearing, proper hand-washing, and vaccines along with boosters are our best tools to keep everyone from testing positive with COVID-19 and spreading the disease. We are a healthier community when we all work together to keep one another safe. Thanks to everyone for doing your part to stop this pandemic.

Municipal Buildings Temporarily Change Operations

The Town of Ashland announces the following changes in operations for municipal buildings effective Monday, January 10, 2022, until Friday, January 28, 2022.

If possible, continue to use the online services provided on our website, ashlandmass.com.

If you need to conduct business in person, the library will operate with a limited-service model, however, the remaining municipal buildings will remain open by appointment only during operating hours.

Before entering the building, please answer the screening questions, wear face masks/ coverings, and utilize the hand sanitizer stations throughout the building.

Town Hall

Open by appointment only

Operation Hours:

Monday, Tuesday, Thursday: 8 am - 4 pm

Wednesday: 8 am – 7 pm

Friday- Sunday and all legal holidays: CLOSED

*Please note, that we will be answering phones and emails during our open hours

Phone: 508-881-0100

When making your appointment at Town Hall, please contact the specific department for the service you request by calling directly. Click here for the full staff directory or access the department's webpage on our website, ashlandmass.com. If you come by without an appointment, we request you call us from outside the building, preferably from inside your vehicle, before entering.

Please, enter Town Hall from the side door (the door that faces the parking lot), as the Front and Rear doors will be locked.

Before entering the building, please answer the screening questions, wear face masks/ coverings, and utilize the hand sanitizer stations throughout the building.

When using the elevator, please ride the elevator alone or with members of your family. Restrooms are available to the public on the first floor only.

Department of Public Works

Open by appointment only

Operation Hours:

Monday- Friday: 8 am - 4 pm

*Please note, that we will be answering phones and emails during our open hours

Phone: (508) 881-0120

Email: dpw@ashlandmass.com

Please call or email to schedule an appointment. If possible, please continue to use the online services provided by the DPW Webpage rather than making an appointment.

Before entering the building, please answer the screening questions, wear face masks/ coverings, and utilize the hand sanitizer stations throughout the building.

Community Center

Open by appointment only

Operation Hours:

Monday- Thursday: 8 am - 4 pm

Friday- 9 am - 1 pm

Saturday, Sunday, and all legal holidays: CLOSED

In addition to these hours above, Ashland Human Services is available for evening appointments on Wednesdays.

*Please note, that we will be answering phones and emails during our open hours

Phone: 508-881-0140

Email: Senior Center, Human Services, Food Pantry, or Recreation

Schedule your appointment at the Community Center by contacting Ashland Senior Center by phone at 508-881-0140 Option 1, Recreation by phone at 508-881- 0140 Option 2, Human Services by phone at 508-881-0140 Option 3, Food Pantry by phone at 508-881-0140 Option 4.

Please, enter the Community Center's main entrance. All doors will be locked, so ring the doorbell at the time of your appointment, and staff will let you into the building.

Before entering the building, please answer the screening questions, wear face masks/ coverings, and utilize the hand sanitizer stations throughout the building.

Please note the following updates to services at the Community Center:

There will be no programs or social gatherings at the center.
The Monday Lunch Program will offer Grab-N-Go lunches. Call the Senior Center if you would like to participate in this program.
The Food Pantry will remain with the current curbside pick-up operations.
The Recreation Center will operate with limited programming.

Public Library

Open with a limited-service model

Operation Hours:

Monday- Thursday: 10 am - 8 pm

Friday: 10 am – 5 pm

Saturday: 9 am - 4 pm

Sunday, and all legal holidays: CLOSED

*Please note, that we will be answering phones and emails during our open hours

Phone number: 508-881-0134

Email: library@ashlandmass.com

Visit the library for 30 minutes of browsing or 45 minutes of computer use at any time during operation hours.

Please, enter the library from the Concord Street entrance. All doors will be locked, so ring the doorbell at the time of your appointment, and staff will let you into the building.

Before entering the building, please answer the screening questions, wear face masks/ coverings, and utilize the hand sanitizer stations throughout the building.

Please note the following updates to services at the library:

All programs are virtual- no programs or social gatherings at the library.
Study rooms are not available.
The best way to receive your holds is Curbside Pick Up:
Request materials using the online catalog.
You will be notified via email when your item(s) are ready.
Your email notification will include a link to a Google Form for you to choose a day for pick up.
Come by the library any time during the library's open hours on your pick-up day.
Pick up your bagged item(s) from the lobby of the Concord St. entrance - they will already be checked out to you.

Important Resources

Here are two helpful graphics outlining the difference between Isolation and Quarantine. If you personally tested positive for COVID-19 please refer to the "Isolation" Graphic on the left, or click here. If you personally were exposed to an individual with COVID-19, please refer to the "Quarantine" Graphic on the right or click here.