EMWD's Filter Influent Pump Station at its Moreno Valley Regional Water Reclamation Facility
Photo by: John Nolasco, Water Reclamation Plant Operator II
TAP INTO WHAT'S NEW:
EMWD COMPLETES WATER BANKING FACILITY
EMWD has completed work on a key facility that will help our region further prepare for future droughts.

EMWD's Mountain Avenue West Groundwater Replenishment Facility was completed in October 2021. It received grant funding as part of the Santa Ana River Conservation and Conjunctive Use Program (SARCCUP), which is a first-of-its-kind regional groundwater banking program.

During years of heavy or normal rainfall EMWD will import water from the State Water Project into the Mountain Avenue West basins. That water will enter into the local aquifer, where it will be available for use during years of drought.

The local water supply source will provide for tens of thousands of homes annually during dry periods, helping to ensure our customers a more reliable water supply future.
BE SEWER SMART
DURING THE HOLIDAYS

With families gathering for large meals this holiday season, EMWD wants you to responsibly dispose of fats, oils, and grease (FOG).

When FOG is poured down the drain, they begin to harden as they cool and can cause costly blockages in customers’ homes and in EMWD’s sewer collection system.

This holiday season, be sure to dispose of fats, oils, and grease into coffee cans, mason jars, or similar containers, and place them in waste bins.

For more information on how to be Sewer Smart, please visit www.emwd.org/sewersmart.
MYACCOUNT PORTAL UPGRADES NOW LIVE

Have you checked out the exciting new features available on EMWD’s MyAccount customer portal?

You can now sign-up for level-payment plans, transfer service from one property to another, and calculate water budgets. You can also sign-up for text or email alerts about billing, continuous usage warnings, water budget thresholds, and more. New analytics will help you compare historical water usage and better understand your water consumption in an effort to help save water and money.

Be sure to check out the MyAccount portal to experience all the upgrades for yourself.
EMWD CUSTOMERS LEAD EFFICIENCY EFFORTS
EMWD customers have continued their longstanding commitment to being statewide examples of water use efficiency by reducing per-capita water use by approximately 41 percent over the past two decades. Those numbers have continued to get even better as California faces a historic drought that has reduced storage levels to record lows.

In September 2021, EMWD customers had reduced per-capita water usage by
24 percent compared to September 2013 figures. Usage had declined by 8 percent when compared to September 2020 consumption.

Per-capita water use is the best indicator of efficiency and conservation efforts because it accounts for individual water use habits of customers. Cumulative figures for water agencies can be deceptive because they fail to account for growth within a service area. EMWD serves one of Southern California’s fastest-growing regions, with its population increasing by 93 percent over the past 20 years.

To learn more about California's ongoing drought and how EMWD customers are leading the way in water use efficiency, please visit www.emwd.org/water-supply-status.
Answer:
 
EMWD is a leading advocate for the use of recycled water, and it is exciting that our customers also embrace those community benefits.

Because of state regulations that require annual testing of recycled water systems to ensure public safety, it would be very challenging to have thousands of residential homes requiring those tests every year. Additionally, a secondary distribution system would have to be constructed to deliver recycled water to residential properties.

Because of the cost and permitting challenges associated with this, recycled water is typically used by large landscape customers such as agriculture, schools, parks and other public landscaping. Those customers combine to use 100 percent of EMWD’s available recycled water supply during normal years.

As our service area continues to grow, EMWD will keep looking for ways to use all of its available recycled water supply in the most cost-effective manner while also ensuring it meets the required regulations.