Trying to respond to someone who sent an Image Request, Feedback, or Email a Friend message? Don't just hit "Reply!"
We have all seen a spoofed email in our inbox at some point -- the sender of the message claims to be your Aunt Gertrude or the email "From" line shows your boss's name, but it's actually from a scammer fishing for personal or financial information. Luckily, email providers continue to implement security measures to help protect you from such emails.
To ensure Image Requests, Feedback Forms, and Email a Friend messages are not blocked by these security changes, we adjusted how these emails are sent. The biggest change for you is that these emails are now sent by no-reply@pastperfectonline.com. When you click "Reply" on these emails, they will now default to sending your response to this unmonitored address.
If you want to reply to the original sender, you must manually type or copy their email address into the "To" field of your message in place of the no-reply address.
We understand this will be an adjustment especially for those of you who have been PastPerfect Online users for a long time. In addition to displaying "Do No Reply" as the sender name, we have added a heading at the top of each email as a reminder.