December 2021 | Issue 47
HEALTHeLINK AGAIN ACHIEVES NCQA DATA AGGREGATOR
VALIDATION STATUS
HEALTHeLINK has achieved National Committee for Quality Assurance (NCQA) Data Aggregator Validation status for the second year in a row. This is another opportunity for HEALTHeLINK to bring value to its participating health plans and providers by leveraging the HIE to simplify and streamline data acquisition needed for HEDIS® reporting. With this status, HEALTHeLINK can share validated sources for standard supplemental data for use in measurement year 2021 HEDIS® reporting. HEALTHeLINK included 269 provider organizations in the NCQA validation, of which 251 have been certified and approved as standard supplemental data - a 93% passing rate.
 
Last year, HEALTHeLINK was one of three New York State HIEs that completed a pilot program with NCQA for the Data Aggregator Validation program and were the first in the country to receive validation.
LATEST SHIN-NY SPOTLIGHT FEATURES HEALTHeLINK
AND INDEPENDENT HEALTH
Over the last couple of years, the New York eHealth Collaborative (NYeC) has been featuring HIE participants across the state as part of its SHIN-NY Spotlight series. The latest Spotlight highlights Independent Health’s utilization of HEALTHeLINK and includes interviews with Dr. Michael Cropp, president & CEO and Christina Manciocchi, PharmD, manager, pharmacy, population health management and integrated care. Watch it here.
THANK YOU FOR YOUR PARTICIPATION!
NYS
The New York eHealth Collaborative (NYeC) once again commissioned a Customer Satisfaction and Usage Survey, administered by NORC at the University of Chicago. Thank you to the randomly selected participants who took the time to complete the survey. We value your feedback as we continually look to improve HEALTHeLINK services and the satisfaction of our users. Your feedback will be used to improve our health information exchange services here in Western New York. 
SYSTEM UPDATE COMPLETED ON NOVEMBER 29
As technology evolves and utilization increases, we continue to explore and identify ways to improve HEALTHeLINK’s performance for all our participants. A recent step we took was to implement another, separate HEALTHeLINK environment for user access, which went into effect on Monday, Nov. 29. 
 
As always, if you experience issues accessing HEALTHeLINK, please reach out to our Help Desk at 1-877-895-4724 (716-842-6343) or by email at support@wnyhealthelink.com and we will work to resolve as quickly as possible. 
HEALTHeCOMMUNITY PORTAL PASSWORD RESET
As a reminder to HEALTHeLINK participants, the new HEALTHeCOMMUNITY Portal allows for self-service password reset. Each user now can reset their own password without the need for assistance from their Authorized Contact or the HEALTHeLINK Help Desk. 
HAPPY HOLIDAYS FROM HEALTHeLINK!
ADOPTION


Percent of WNY practices who participate with HEALTHeLINK: 87%
 
Total number of patient consent forms signed: 1,440,973
 
Total results available through HEALTHeLINK: 313,321,860
 
Total number of patient record look up queries in HEALTHeLINK YTD: 4,377,209
 
Total number of practices sending data to HEALTHeLINK from their EHR: 472
 
Total number of practices getting results delivered from HEALTHeLINK into their EHR:453
NEW DATA SOURCES


Catholic Charities of WNY

David J Novelli MD

Main Gastroenterology

Medical Health Associates

Niagara County Department of Health

Orleans County Department of Mental Health

Spine Surgery of Buffalo Niagara

Tonawanda Medical Practice

Westfield Memorial Hospital

For a complete listing of data sources and participating practices, click here!
PATIENT RECORD
LOOK-UP TOP USERS

Hospital Users
--Kaleida Health System
--Roswell Park 
--Niagara Falls Memorial Medical Center
--ECMC
--Catholic Health System

Physician Practice Users
--General Physician PC
--Dent Neurologic Institute
--Buffalo Medical Group
--WNY Urology Associates
--University Neurology
--Landmark Medical
--Roswell Park Oncology PC
--Windsong Radiology
--The Chautauqua Center
--UB Neurosurgery, Inc

Other Participant Users
--Greater Buffalo United Accountable Healthcare Network
--Health Homes of Upstate New York
--ConnectLife
--Erie County DOH
--NYS Public Health
Proud member of Civitas Networks for Health

Proud to be part of the Statewide Health Information Network for New York (SHIN-NY)