New Telephone System Installation

Today (Friday 17th March), we are having a new telephone system installed, there should be no interruption in service when the system is switched across but should you experience issues and need support please send us an email or open a ticket via the portal (links above).

Renaming Tabs in CL Clinical

Did you know that you can configure the contact lens clinical screen, allowing tabs to hidden or displayed (for clinical and non-clinical staff) and choosing what clinical assessments are displayed on specific tabs.

All of the options you need can be found in:

Setup->Examinations->Contact Lens->Tab Config

Vision Now Magazine

The latest digital edition of 'Vision Now' is available on the National Eyecare Group Website or by clicking the link below.

Catch up on all the news from our industry and read a special feature on Myopia Control.

Independents Day '23

Optinet & National Eyecare Group will be exhibiting at Independents Day '23 at the National Motorcycle Museum, Birmingham.

Join us on July 3rd, find out what's new with Optinet FLEX and National Eyecare Group.

This year’s Independents Day will focus on the strategies that help create the solid financial base a business needs to help make it more robust in challenging times. Key themes will include:

• Going private: Is it the answer?
• Professional fee strategies
• Making enhanced services profitable
• Exploiting market growth opportunities

MEET THE TEAM - ETHAN

This week we introduce our new support analyst, Ethan...

"I returned to England after living in South Africa for 14 years, to pursue the wider range of job opportunities in the UK. I've wanted to work in I.T. for a while and the lockdowns gave me a good chance to explore some of the fields in the industry.

Outside work, I enjoy running, cycling, swimming and just keeping fit in general. And some of my interests are smart phones/tech and sports & fitness gadgets. On the other end of that, I also enjoy being lazy and watching TV.

Interesting fact - Back in South Africa, I once did a 88km (55mi) cycle race in 36°C weather."

A reminder to get in touch, for anyone that has eGOS claims stuck with a 'Submitted' status - likely due to the PCSE service disruption at the end of last year

If you think this may be the case then please get in touch with the helpdesk team who can quickly free them up and make them available for re-submission.