NOVEMBER 16, 2022

2023 Star Ratings, BSU Hours &

HRA Reminders

2023 Star Ratings Available for Enrollment Guides

The new Star Ratings are posted on each state's Medicare page on MolinaHealthcare.com. For your convenience, the complete list of hyperlinks to the 2023 Star Ratings is available here. They may also be found on the Molina Agent Center resources page.

It is a CMS requirement that we provide prospective members with the most up to date Star Ratings at the point of sale. If your enrollment kits have the 2022 Star Ratings Sheets, please add the 2023 versions to them.  

The 2023 Enrollment Kits will be updated with 2023 Star Ratings sheets soon. You can now order printed 2023 Star Ratings sheets from our Broker Services Unit (BSU). Thank you for your cooperation.

BSU Extended Hours during Thanksgiving Week

The Molina Medicare Broker Services Unit will offer special hours during Thanksgiving week. Hours are:

Important Reminders about the HRA

When using iCario, be sure to select Molina Multi-State Program tab.

If you are submitting HRAs via email, please email only one (1) HRA per email. Attaching multiple HRAs in a single email is too difficult to track. Thanks for your cooperation.

Members in the CA DSNP with an effective date of 2023 cannot use the HRA that is currently available on the iCario system. If a member is joining an MAPD plan, it is acceptable to complete the 19Q.  

In Case You Missed It

Information You Need

Please visit the Molina Agent Center to learn about:

• Molina lines of business
• Partnership opportunities as brokers and agents
• Enrollment, Marketing and HRA Toolkits
• Molina agent resources and contacts
• Upcoming training and events 

What's available?

On the Molina Broker Portal you'll find:

• Enrollment and disenrollment information
• Demographics
• Job aids
• Contracting and commissions information
• Book of business reports

• This document is not intended for marketing purposes or public distribution and is considered “Confidential Information,” as defined in your Agreement with Molina Healthcare, Inc. (“MHI”).
•  Any dissemination or distribution of this material is strictly prohibited and may result in corrective action up through termination of your contract with Molina Healthcare, Inc. 
• Agents must be ready to sell, which means certified, contracted, licensed in the applicable states and appointed by Molina Healthcare, Inc. in accordance with state law prior to engaging in the sale of Molina Healthcare products.