SYNC 2021 Agents of Change

We strive to be Agents of Change, continuously assessing and evaluating the ever-changing credit union industry and adapting our concepts for a brighter tomorrow. Join us and collaborate with our team of experts and other credit union professionals from around the country to share best practices and learn about the newest products, features, and system enhancements.

There will be a full day of conference presentations. Some highlighted presentations will include an overview for the upcoming NSMobile and NSHome new designs and a presentation from our Keynote speaker who will be a representative from the FBI’s Cyber Division.

Join us for this one day event filled with valuable information, vendor sponsors, and door prizes.

Below is a press release for the five renewals Share One proudly hosted in the first half of 2021 from January to June.

Read the full press release attached here.

Thank you Missouri Valley Federal Credit Union

Missouri Valley Federal Credit Union has renewed with Share One, Inc. and we are very grateful for their commitment and continued support to the Share One team.

Location: Saint Peters, MO

Assets: $47.9 M

Members: 4,558

President/CEO: Josh Rodriguez

ACH usage continues to grow and 7.3 billion payments were processed by the ACH Network in the second quarter of 2021 (NACHA). You have an in-road to this extremely popular payment option via Share One's ACH Origination product, which provides an easy and efficient way to transfer and receive money.

Long-time employee Carole Russell will be retiring at the end of September. Carole started her career at Share One back in March 1985 back when the company was known as ECOM Systems. Throughout her time with us, Carole has provided her expertise across various Share One departments. She spent a majority of her time assisting customers with our Support team, but has also worked in both Installations and Quality Assurance.” She also worked through MTech and EDS. Carole's last day will be September 30, 2021.

Carole says, "I have been blessed to work with some of the smartest and most creative men and women in the company and have enjoyed getting to know and working with our clients. Some of our clients have been our customers since I started. Share One has been a great place to work and was a great fit for me."

We are very grateful for her many years of service to the company. We wish her a wonderful retirement.

Josh Sanders has joined Share One in the Development department as a Programmer Analyst I. He will work for the Core Development Team as a C++ Developer and Code Analyst. He received his bachelor’s degree in software development in 2019 from the University of Phoenix in Memphis, TN, and has spent the last two years working on Hydroponic systems control software, automatization, and Stream development.

He is presently collaborating with the core development team to modernize and streamline NewSolutions. Beyond his abilities in software development, Josh is a very capable engineer and machinist, having more than ten years of experience in the manufacturing methodology, machining, CNC, and product development.

Jessica Schneckloth joins Share One in the Sales and Marketing departments as the Senior Product Specialist. She earned her Bachelor’s Degree from Southern New Hampshire University in Organizational Leadership with a concentration in Industrial Psychology and Certification in Human Resource Management. Jessica spent most of her twenty years in finance in credit unions in several areas including, collections, lending, compliance, branch management and most recently as the Vice President of Service & Operations for Trademark Federal Credit Union.

Jessica, along with her husband, recently moved to a warmer climate and is excited to join the Share One team.

Josh Smith joins the development team as a Programmer Analyst 1. He received his bachelor’s degree from the University of Mississippi in Management Information Systems. Josh spent a couple years working at a major multinational telecommunications company where he frequently diagnosed mechanical problems and determined how to correct them. Josh has nearly 4 years of experience working on development in C#, PHP, HTML, SQL, and R in a plethora of various programs. He hopes to bring his eagerness and versatility to our fantastic development team.

Are you following Share One on social media? Select a channel to stay up to date and connected with us.

Just click any of the corresponding buttons below to go straight to the social media account. Here are the usernames as well. Thank you for your support.

Facebook: @ShareOneInc

Twitter: @ShareOne_EDU

LinkedIn: Share One, Inc. (search share-one-inc.)

Instagram: @share_one_ns3

Did you know you and your team can be trained at Share One with no class fee? You can even pick the topic of your own training class!

Share One charges nothing for training. While you do pay your own travel expenses, you pick the class topic and dates to lead the way! There is room for six attendees per session.

We are ready for you to come join us in person, and look forward to educating you in the topic of your choice.

Salesforce Administrator and NewSolutions expert, Bobby Rowland is on the road again. He will be visiting cities across the country to work individually with credit unions to see what features of NewSolutions they can better utilize. Bobby will perform an in-depth analysis of each credit union's system setup and help make them the best they can be.

Bobby is excited to work with you in person, and is ready to hit the road!

Contact him via email to schedule your trip today.

If you are a hosted customer, then you are in luck! While there are two logins to access NewSolutions (one being a Citrix user managed by Share One and the other being a NewSolutions user you manage yourself), there is now a way to reset your own password without ever having to ask.

This guide walks you through setting up a password reset profile to ask secret questions so you can reset your own password without asking. The guide can be accessed on the link below.

Change: Our goal is to deliver a seamless and competitive NSMobile experience. After a careful due-diligence process, we are excited to announce a complete rewrite of NSMobile in 2021. The initial phase of analysis and design is in progress now.

Support: Throughout the NSMobile redevelopment, we will continue to service and support "active" or "in-development" existing NSMobile applications in essential maintenance only. Other than previously committed projects, feature development items will not be addressed for the current application. However, all enhancement requests should be directed to our Teams group: NSMobile 2021 Collaboration. See below for more information on how to connect.

Development: Our aim is client-inspired development. We want to hear your feedback and ideas so we can deliver the best version of NSMobile.

Connect: Get involved, stay up-to-date, and make valuable connections via our Teams: NSMobile 2021 Collaboration Group.

Contact Zachary Miller to request your invitation to join us for NSMobile redevelopment discussions on Teams.

The SSC is officially retired. You are no longer able to submit or track cases via this submission process.

Regulation E and the Nacha Operating Rules each have a 60-day period that applies to unauthorized payments. But in complying with both Reg E and the Nacha Rules, understanding the differences in these periods is important. Read the complete article here.