August 2023 newsletter

Volume 6, Number 8 |August 2023

DECPR earns its second CALEA accreditation

DECPR was awarded its second accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA) on July 27 in Oklahoma City, Oklahoma. Through the multi-year process, DECPR demonstrated how it meets international best practices in public safety. Its first accreditation was awarded in May 2019.

Read the news release

DECPR welcomes 17 students to 43rd BDA

Seventeen trainees began the 43rd Basic Dispatch Academy on July 17.

This class ties for the largest ever, as the 22nd BDA also had 17 students. We wish the trainees well as they work toward graduation, planned for Sept. 8.

Meet each trainee in next month's newsletter

Exemplary performance on call

ECAS Lamonte Thomas received the highest honor of Exemplary Performance from QPR for a property retrieval call on June 29, 2023. The evaluator noted, "Really great work in acknowledging this caller as well as verbally reassuring him that you understood what he was needing to do. [Thomas] was able to explain to the caller how this situation could be handled from the very beginning and was polite in documenting the specific information the caller mentioned ... "ECAS Thomas encountered a difficult caller, which he listened to and helped. Thomas patiently explained how the call-back process worked and remained calm and reassuring despite being criticized. Congratulations ECAS Thomas!

QA Spotlight for July

June ECO of the Month

Personnel Memo 23-12

City of Richmond Wellness newsletter

July in review

Helping RPS students

The DECPR Pride Committee purchased a case of backpacks that will be provided to the Ultimate Backpack Supply Drive. Currently the largest school supply drive in the country, it will provide more than 30,000 free backpacks filled with supplies donated by Walmart to Richmond Public School students. The backpacks will be delivered on Aug. 10. The event is led by VCU, working with Communities in Schools.