The conversion of Prairie View's old enterprise system to Village Management Software, VMS, has been completed. What does this mean for homeowners? VMS offers a user-friendly homeowner portal that will allow you to access your account balances, transaction history and directly update your contact information. VMS also provides enhanced reporting and integration capabilities.
October's assessments will be mailed out starting this month. Please be on the lookout for your statement and notate your new account number as well as the new remit to address listed. You will also receive your account login and temporary password with this statement. Once you have logged in with your new account, you will be able to set your own password. Your previous account number and any checks that have been mailed to the previous remit to address will still be associated with your account. Starting with January's assessments, we ask that you start using your new account number and the new remit to address moving forward.
For residents that use direct debit for their payments, you may need to set up a new direct debit with your new account information. As a reminder late fees will not be applied until the 30th of October. Once we have received additional information regarding the transferring of direct debits, we will send an update on this to the community.
We appreciate your cooperation in advance to help expedite your payment processing.
As always, if you have any questions or concerns, please let me know,
and I will be happy to help!
Sincerely,
Jamie Patterson
Community Manager