Commercial Customer Newsletter

THE IMPORTANCE OF OFAC: YOUR RESPONSIBILITY TO COMPLY


OFAC is charged with the enforcement of the economic and trade sanctions of the United States and the United Nations. These sanctions may prohibit or limit interactions with people, companies, or banking institutions around the world, and failure to comply with the sanctions and regulations can lead to substantial penalties and fines. While many people are generally aware of the U.S. Department of the Treasury’s Office of Foreign Asset Control (“OFAC”), there is a common misperception that only banks need to comply with its rules and enforcement; however, businesses are required to comply to OFAC.


OFAC requirements are documented in your agreement with the financial institution and should be discussed with your internal teams. If you have any questions regarding your obligations to comply with OFAC requirements, please contact your designated account officer. 

Contact OFAC
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REMINDER OF YOUR RESPONSIBILITY TO NOT EXCEED UNAUTHORIZED ACH RETURN LEVELS


The current return rate threshold for unauthorized debit Entries is .05%. All Originators and Third-Party Senders that exceed this limit, are required to immediately reduce this percentage and maintain a below threshold return rate. 


These return reason codes include:

ACH Originators should be aware of and train all new and existing staff on the importance of monitoring for unauthorized activity over a 60-day period. This becomes even more important based on external fraud threats. An ODFI that has an Originator that breaches this unauthorized threshold would be subject to the same obligations and potential enforcement as currently outlined in the Rules.


To ensure you fall below this threshold, it is recommended to implement the following internal controls:

  • Review/develop reporting to monitor and track unauthorized debit return rates
  • Implement a monitoring/notification process with your ODFI when unauthorized activity is close to this threshold limit
  • Report on any recurring unauthorized activity and resolve all unauthorized returns prior to initiating the live entry back into the network
  • For additional information regarding network unauthorized return threshold requirements, contact your designated account officer. 
Bank Holiday Schedule



Columbus Day

Monday, October 5th

 

Veteran’s Day

Friday, November 11th

For ACH files please take the previously mentioned holidays into consideration for payroll effective dates. Files received on these days will be processed the next business day. For half-day closures please submit your ACH file before Noon to ensure the processing of the file.


If you have any questions, please contact Tracy NeSmith, Genny McDonald, or the Solution Center at 833.732.8351.

Up & Coming

Onsite Visits are still Ongoing


Tracy NeSmith is preforming Onsite visits. She is looking forward to seeing all of you and meeting in person. Please be on the lookout for an email to verify the time and date of our visit. If the timing is not good, please let Tracy know so she can schedule a more convenient time to meet.

Be proactive instead of reactive to fraud.


Planters First Bank has a way to assist our business customers that will help them from falling victim to fraud. Positive Pay is a product/service that takes a company’s daily transactions and compares them to a registry of their accounts payables that they have uploaded to Business Online Banking as they are paid or set up as an ACH filter. Daily after processing if there are any exception transactions the customer must log in by 9:15 am and work their exceptions.

 

• ACH Positive Pay - customer has the bank set up filters for payees they do not want to be included. All other transactions will be listed to be worked as exceptions.


• Check Positive Pay - compares a registry uploaded by the customer and is compared to the daily paid items. Exception items are worked. Customers can also download an Outstanding and Paid Check report daily. Software is looking at the following before making a decision.

  • Payee Match
  • Check number
  • Amount
  • Date issued to be an early adopter of this great service.

Update on Upcoming NACHA Operating Rules


There are some new and upcoming Nacha Rules [“Rules”] that are important to share with your internal teams. These Rules cover the micro-debit dollar amounts and the increase in the Same Day ACH item amount. Both of these Rules are significant in the modernization and improvement of the ACH network. 


Account Validation:

Micro-Credits


Micro-credits are used to test the validity of an account and are used as one of the ways Originators of WEB debits are validating the account as a fraud tool before initiating future WEB debits. In addition, micro-credits are also used to test the validity of accounts for online account opening. Nacha approved a Rule that will define and standardize practices and formatting of Micro-Entries. This new Rule defines Micro-Entries” as ACH credits of less than $1, and any offsetting debits, for account validation. This Rule will be rolled out in two phases including:


Phase 1

Effective Sept. 16, 2022:


  • Requires that credit amounts must be equal to, or greater than, debit amounts, and must be transmitted to settle at the same time.
  • Originators must use “ACCTVERIFY” in the company entry description field. 
  • Company name must be easily recognizable to Receivers and the same or similar to what will be used in subsequent entries.


Phase 2

Effective March 17, 2023:


  • Originators must use commercially reasonable fraud detection. This includes monitoring forward and return Micro-Entry volumes.

 

Reminder of Same Day ACH Item to $1MM

Effective March 22, 2022


As a reminder, the Same Day ACH dollar amount per item was increased to 1MM for each individual Same Day ACH entry and applies to both debits and credits.   This limit is only for the Same Day ACH individual entries and not for next-day transactions. Entries submitted in a same-day processing window that is over $1MM will not be rejected by the ACH Operator but will be processed for next-day settlement in the next available processing window. 

BUSINESS EMAIL COMPROMISE (BEC) HIGH ALERT!  


Business email compromise continues to be the top cybercrime reported to the Federal Bureau of Investigation’s Internet Crime Complaint Center and based on significant increases in fraud and sanctions, treasury customers need to be on the alert and take precautions if they identify suspicious behavior from any existing or future treasury client. Treasury customers are often the targets for these types of attacks. Fraudsters continue to take advantage of businesses and individuals by tricking them into surrendering account information and other sensitive information with the end goal of stealing money and information. 

 

Please take some time and read the below procedures you and your teams can follow to prevent this type of crime. 

 

  1. Follow documented controls for the validation of new or revised payment information, and do not stray from these controls unless you escalate to the designated person.
  2. Understand how BEC scams work to identify these types of scams. 
  3. Never trust emails, texts, or unsolicited phone calls to authorize payment requests or change contact information. Always verify. 
  4. Escalate all concerns if any payment (e.g., ACH, wires, checks, etc.) seems suspicious—even after confirming the payment. Always escalate.  
  5. Always be very suspicious if a vendor offers vague reasons for changes to a new account, such as tax audits or current events, e.g., “Due to the latest Ukraine disaster, we need to update our payment information to further protect your data.”
CONTACT US WITH QUESTIONS
Let us know if you have any questions. We are happy to provide you with additional information on how to protect your account and comply with network rules and regulations.
For Treasury
Sales, Implementation Services & Support:
Tracy NeSmith, AAP
Vice President
Treasury Support Officer

Direct: 478-892-4024 
For Treasury Support:
Genny McDonald
Treasury Management
Specialist

Direct: 833-732-8351

About Planters First Bank:

Founded in 1896, Planters First Bank, the 8th oldest financial institution in Georgia, is headquartered in Cordele, Georgia, and operates seven full-service locations throughout Middle Georgia. 


Contact Planters First Bank Toll-Free at (833) 732-8351 or email us.

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