Karl's SMB Email November 15th

Nothing Happens by Itself

SBT Community Prices Go Up Jan. 1st

Now is a great time to join the Small Biz Thoughts Technology Community.

If you've had a good year and need a great business expense for 2021, you can join the Community today - and lock in the price for life.

Starting January 1st, the Annual Membership is going to $1199 and the monthly is moving to $129. All existing members will continue at the price they' already paying.

One GREAT reason to join is the free training you'll get. We put on ten five-week classes every year. And we have an additional ten on-demand classes - all intended to help you be more successful as a managed service provider or any kind of serious IT service provider.

We have a Big Announcement coming in December. We are re-branding our classes and introducing an amazing program to help you and your staff improve your operations and professionalism.

Community members may attend all classes at no additional charge!

This really is a great deal. The cost for twenty class is just under $6,000. And, of course, the Community includes all of my books, white papers, checklists, and more. It's very easy to get your money's worth immediately.

Join us! www.smallbizthoughts.org

SMB Roadshow 2021

December 14th

Courtyard by Marriott Hotel

3275 Paradise Road

Las Vegas, NV

We had a great time in Providence . . . but that was on the other side of the country. It's often easier and cheaper for folks to make it to Las Vegas. Please join us. This is guaranteed to be a great event.

Topics include:

Game show! Educational and Entertaining
Running Successfully in the 2020's
Post-Pandemic Clientele and Offerings
Building YOUR Absolutely Unbreakable Rules
Looking Forward to the next normal

If you are a member of the Small Biz Thoughts Technology Community, you get in FREE.

If you're not a member, please consider joining.

If you've had a bad year, email me and we'll figure something out.

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Calendar update: IOTSSA

Thanks to Robin at IOTSSA for the calendar update. IOTSSA is having their big Cybersecurity Expo in January. Info below . . .

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Big thanks to Paco Lebron for having Jeff Grenier and and me on the MSP Unplugged podcast.

The video version is here: https://www.youtube.com/watch?v=SWgPEPMoVpI

The audio version is here: https://www.mspunplugged.com/small-biz-thoughts-with-karl-palachuk/

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Have a great week. - Karl P.

:-)

NSITSP Meeting Scheduled!

Mark you calendar and join us

NSITSP General Membership Meeting

November 17, 2021

9:00 AM Pacific / Noon Eastern

There has been a LOT of activity. We have a very active Board of Directors and three active committees. We might even have a fourth committee by November 17th.

In this meeting, we'll introduce the Board and the Committee chairs. The Board will report on the state of the organization, where we are, and what we hope to do next.

And, of course, we'll have an open Q&A session.

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NSITSP on Social Media

We have created pages or accounts on the following social media. These will be used to broadcast news and get the word out. Please take a minute to follow each of these and share them with your friends and contacts.

Facebook Page:

https://www.facebook.com/National-Society-of-I-T-Service-Providers-108845781574908

LinkedIn Page:

https://www.linkedin.com/company/national-society-of-it-service-providers/

Twitter:

https://twitter.com/nsitsp

And, of course, you can always find the NSITSP home page at www.nsitsp.org.

NOW is a great time to do this.

Thank you.

:-)

Service Agreement Class Starts Next Week

This is always a very popular class!

Starts next week.

Service Agreements for I.T. Consultants

Course 5W16

Taught By: Karl W. Palachuk

Five Tuesdays

November 23 - December 21 - Register Now

All classes start a 9:00 AM Pacific

You're guaranteed to learn something that will make or save you the price of admission!

Based on the best-selling book Service Agreements for SMB Consultants, this course covers everything you need to know about developing your service agreements. And the book subtitle is important, too: A Quick Start Guide to Managed Services.

Most IT Professionals sign - or don't sign - contracts for the wrong reasons. Most think contracts are intended to draw battle lines for when you have a disagreement with your clients. In fact, that piece of the relationship is almost always outside the contract! We'll explore why you really need contracts or service agreements.

We'll also look at various options, including a 2-page "terms of service" as well as managed services, programming agreements, and more.

Tuition for this course include the ebook version of the newly revised and expanded Service Agreements for SMB Consultants! That includes all the downloads from the book as well.

You will learn

Defining Yourself and Your Relationships
Define Yourself
Define Client Relationships
The Language of Service Agreements
The Service Agreement Construction Kit
A Sample Credit Agreement
Boilerplate: A Sample Service Agreement
Flat Fee or Managed Services Parts
The Managed Service Agreement
Getting Help and Managing Agreements
Getting Help - Lawyers, Accountants, etc.
Managing Your Service Agreements

PLUS lots more.

This class is filled with great advice and tips on running your I.T. company and moving into the world of recurring revenue with managed services.

Includes five weeks of webinars with related handouts, assignments, and "office hours" with the instructor. All classes are recorded for download.

This course is intended for business owners and managers. It is particularly useful for the Service Manager or Operations Manager.

Week One: Introduction and Defining Relationships

Week Two: Money, Money, Money

Week Three: The Parts – Part 1

Week Four: The Parts – Part 2

Week Five: Managing Contracts . . . And Relationships

For the week-by-week agenda, see www.greatlittleseminar.com

Only $299

Only $299 per student

Delivered by Karl W. Palachuk, blogger and author of the very popular "SOP Friday" posts at http://sopfriday.com.

Includes five weeks of webinars with related handouts, assignments, and "office hours" with the instructor. All classes are recorded for download. All classes include suggested "homework" that is totally action-focused and intended to move your company's marketing forward.

This course is intended for business owners and managers. It is particularly useful for front office and financial managers.

A Few Details . . .

Each course will be five one-hour Zoom webinars
There will be handouts and "homework" assignments
Class webinars will be recorded and made available to paid attendees only.
All calls start at 9:00 AM Pacific Time

Questions? Email concierge@smallbizthoughts.com

All the Resources That Are Fit to Print

Recent Blog Posts, Podcasts, and Videos

Small Biz Thoughts Blog:

SMB Community Podcast - New episodes drop every Thursday

The Killing IT Podcast - New episodes drop every Tuesday

The Cheeky Sales Coach Podcast / Video - Final episode posted !!!

National Society of IT Service Providers News Blog

Relax Focus Succeed:

SOP - Offering Cybersecurity Training in 2022

Selected Recent Videos and Webinars:

A quick guide to my Playlists:

Total: More than 770 videos on the Small Biz Thoughts channel
315+ SOP videos
100+ Relax Focus Success videos

Plus . . .

Training, Courses, Seminars on Managed Services
Product Reviews
and more

You can always check out my YouTube Channel and subscribe at https://www.youtube.com/smallbizthoughts

OR my Relax-Focus-Succeed Channel at https://www.youtube.com/relaxfocussucceed

Small Biz Thoughts Community News

SmallBizThoughts.org

Starting January 1: All Members Receive All Classes Free

All members - both annual subscribers and monthly subscribers - Attend Free

For each class, you may have one person attend a live class free of charge. Additional employees may attend for only $99 - a savings of $200. Or, of course, you can buy an additional membership.

For larger companies, consider the "Corporate" membership: Ten logons with full access for only $3299. Email me if you want details.

Please check out the newsletter. Discounts on training, roadshow, and more.

If you're a member and it's not in your inbox, contact us and we'll figure it out.

The video is here for everyone: https://www.youtube.com/watch?v=p7Ia3athCCM

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Remember your massive class discounts! Whether you're a monthly or annual subscriber, do yourself a favor and sign up for classes over at Great Little Seminar. You save 3x or 4x the cost of your membership, depending on your plan.

:-)

Picture of the Day

Just another reminder . . .

There's no such thing as AYCE.

:-)

Live Events Calendar

What's Here?

This calendar lists two kinds of things: LIVE in-person events from any organization that focuses on the SMB consulting community; and MY events, whether live, webinar, etc.

If you have live events on your calendar that may be useful to others in the SMB Community, please let us know. We'd be happy to list them.

Of course: Everything here is subject to change based on Covid. Click the links for the latest details. Please send updates so we can post them.