How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services catalog to improve your sales and service delivery process, along with reduce your overall MSP risk?
Negotiating Contracts: 12 Key Terms to Negotiate in a Software as a Service or Cloud Service Agreement
Because of the risks associated with storing data in the cloud and the need for uninterrupted access to the data, businesses want to be sure that they understand their requirements when entering into a cloud service agreement with a provider. The following is a list of suggested requirements when negotiating Software as a Service or Cloud Service agreement.
We have more than a decade of experience and our legal and technology staff have handled hundreds of software licensing transactions, software audits, technology contracts and IT transactions.To learn more about our services, contact Robert J. Scott, Managing Partner, at rjscott@scottandscottllp.com for more information.
