Welcome to ITS Powertivity Tips! | December 2021 | Issue 1
These Information Technology Services (ITS)-provided bi-monthly tips are brought to you in an effort to give you the leading edge when utilizing critical systems at FGCU.

We're here to help you SOAR!
OneNote Tip - Quick Notes!

The problem: You track meeting minutes, teaching notes, and/or project plans in OneNote, but wish there was a landing spot for a list such as your daily To Do's or a "parking lot" to get ah-ha thoughts out of your brain onto the page.

The solution: Quick Notes has come to save your brain! Think of Quick Notes as the electronic equivalent of a little yellow sticky note. Unlike paper though, Quick Notes are instantly saved to your OneNote notebook so you can search and organize them.

To access: Choose View > New Quick Note.

How to use it: Type your note in the small note window that appears. Format the text by using the commands on the mini toolbar that appears (If you don't see the toolbar, click the ... at the top of the Quick Note window).

Additional usability tips:

  • Create and leave open as many Quick Note windows as you want.
  • Move Quick Notes anywhere on your screen.
  • Closing a Quick Note window does not delete the note and they are automatically saved as soon as you create them.
  • Create a Quick Note when OneNote is open and closed.
  • Pin Quick Notes to your screen for viewing any time and on top of all windows.
  • Review and search Quick Notes within ONE gathered section.
Voicemail
The issue: Feel like you're on your own when it comes to operating your phone's voicemail system?

The answer: The Voicemail Guide found in the ITS Knowledge Base covers:

  • Accessing
  • Logging into a different voice mailbox
  • Password requirements
  • Recording and sending
  • Actions while listening to a message
Transferring Calls
Did you know you can transfer a call to voicemail?

The challenge: Feeling lost in how to transfer a call.

The solution: The Telephone Quick Guide found in the ITS Knowledge Base walks you through transferring a call to another person and to someone's voicemail at:

Microsoft Teams Tip - Live Captions!
The struggle: Hearing what's being said in a Teams meeting if you have hearing loss or have a "soft talker" in the group. You know who you are.

The solution: Turn on the live captions feature! Teams can detect what's said in a meeting and present real-time captions.

To access: Within the meeting, go to your meeting controls and select More options ... > Turn on live captions (preview).

Note: Captions are not saved in Teams. Turn on transcription if you'd like to download the transcript after the meeting (the meeting organizer needs to turn this capability ON). Who knew?!

Microsoft Outlook Tip - Conversation View!
The problem: Searching your Inbox and deleting multiple emails that are all part of the same conversation.

The solution: Grouping all emails within a conversation using the Conversation View!

To access: In Outlook, select View > Show as Conversations > All mailboxes or This folder

How it works: Any emails for the same conversation will be grouped together with an expandable drop-down arrow displayed. Brilliant!

Exception: Changing the subject line will break the conversation and start a new grouping under the changed subject line.

"Phew!" ~ Just in Time Tips!
  • Receive a new phone this holiday season? You need to reactivate DUO mobile on the new phone:


  • You also save the university money by using the mobile app since it costs to make each phone call option.

  • Why it matters: The DUO app safeguards your accounts, data, and your identity via the most user-friendly way to authenticate who you are. Download the DUO app today!


Like to see a specific powertivity topic covered?
Send your suggestion to: itsenewsletter@fgcu.edu
Need to Report an Issue or Have a Question?
Contact the University Help Desk:

helpdesk@fgcu.edu or 239.590.1188