AUGUST NEWS!

You can find an updates email archive on the Help Desk
Is it a Wintix or a Webtix update?
Learn how to do split payments in Wintix 6
Error message when you try to back up your data?
Trying to remember what the latest update was about?
Look on the Help Desk!
We email you notices whenever we update our software. But what if you missed one - or want to review one, but didn't save it?

Now you can go immediately from Wintix to the Help Desk Update Archive!

Just go to Help | About Wintix and click the Update notes button!

Wintix update or
Webtix update?
Recently we sent out an email to let you know there was an update with improvements, fixes, or new features you should know about.

Most of us have busy, hectic schedules and may not read the finer details of emails. We often mistake words that look alike. And Wintix and Webtix are very similar words, after all.

This particular notice was about a WEBTIX update. Webtix is the program that lives in the cloud that you use for online sales. When we update Webtix, all you need to do is sit back and enjoy the improvements.

Wintix is the program that resides on your workstation that you use for in-house sales, accounting, and reporting. When we release a WINTIX update, that is when you need to run an update to the newest build date.

We will always let you know what that build date is.
How to make a sale with split payments in Wintix 6
Sometimes someone will come to the box office and want to split the payment of tickets between two or more different payment types. Maybe half paid in cash and half by credit card.

The way it's done in Wintix 6 is different than it was in Wintix 5, though.

The Wintix 6 payment window is so much more flexible and powerful. It allows you to add and subtract payment types, items, and donations.

Getting an error message when you back up your Wintix?
The good news is that you don't have to back up your data anymore if we are hosting it!

We automatically back up your data every day to our AWS Secure Servers.

If for some reason you do need to back up your Wintix data, you may find you get an error: “You need permission to access the tablespaces”