SYNC 2021 Agents of Change Conference:
Individual Recordings Available to View Now
Answers to your typed questions during the SYNC 2021 conference are in the works, so stay tuned. In the meantime, you can now download and view individual video presentations from SYNC 2021 on the customer portal.
Once you log back in (if needed), you will see the events tile, including individual SYNC 2021 conference presentation recordings.
We recommend downloading the videos so you can browse through them at your convenience.
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Save the Date
Are you ready to reunite in person? Mark your calendars now for the SYNC 2022 conference.
When: October 11-13, 2022
Where: The Peabody hotel in Memphis, TN.
The kickoff dinner is set to take place on October 11, 2022, on the rooftop of The Peabody Hotel and full-day sessions will occur on the 12th and 13th.
Stay tuned for registration information.
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You will Receive the Monthly Newsletter in Two Parts Starting in January 2022
Starting in January 2022, to provide you with a better experience, the Share One monthly newsletter will be sent in two parts on two separate days. You can expect to continue to receive information about upgrades, training, events, and employee and client news in a manner that helps you manage and prioritize your time.
- On the third Tuesday of each month, you will receive part one of our monthly newsletter containing quick and easy-to-digest content such as employee promotions, contract renewals, and client spotlights/news.
- On the third Wednesday of each month, you will receive part two of our newsletter. Part two will offer more clickable link-related articles, information on events, training, and other news important to you.
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“All ideas grow out of other ideas.” – Anish Kapoor
We want to hear from you. Is your credit union building a new branch, finding success in the launch of new technology, or maybe your team is breaking volunteer records? We’d love to share your story.
If you have any exciting news you would like shared, please send in pictures and details to Joseph Ferrante via email, and he would be happy to share your updates in one of the Share One newsletters.
Joseph Ferrante
Just click any of the corresponding buttons below to go straight to the social media account. Here are the usernames as well. Thank you so much for your support.
Facebook: @ShareOneInc
Twitter: @ShareOne_EDU
LinkedIn: Share One, Inc. (search share-one-inc.)
Instagram: @share_one_ns3
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Thank you JM Associates Federal Credit Union
JM Associates Federal Credit Union renewed with Share One this month. Thank you to Jim Ryan, Share One Board of Directors member, and the entire JM Associates staff for your support and contract renewal.
JM Associates Federal Credit Union
Location: Jacksonville, Florida
Assets: $152 M
Members: 8,100
President/CEO: Jim Ryan
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Thank You Paper Converters Local 286/1034 Federal Credit Union
Paper Converters Local 286/1034 Federal Credit Union renewed with Share One this month. Thank you to Yolanda Greene and the entire credit union staff for your contract renewal and continued support of Share One.
Paper Converters Local 286/1031 Federal Credit Union
Location: Philadelphia, PA
Assets: $1.8 M
Members: 2,241
President/CEO: Yolanda Greene
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Be on the lookout for invites on Tax and End of Year Review classes taking place on December 7th and 8th. General Ledger Year-End procedures will be included. |
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HMDA- 2022 ushers a significant change related to HMDA, but we are here to help lead the way. Effective January 1, 2022, the open-end HMDA threshold will be reduced from 500 to 200. Beginning January 1, 2022, your institution will be subject to HMDA if you originate at least 100 covered closed-end loans in each of the 2 preceding calendar years; or 200 covered open-end lines of credit in each of the two preceding calendar years.
You will want to review your closed and open-end originated mortgage loans in 2020 and 2021 to determine if you are required to report HMDA data this year. If you meet the closed-end threshold, you report your closed-end loans. If you meet the open-end threshold, you report your open-end loans. If you meet both thresholds, you report both open and closed-end loans.
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Thank you, Steve Dedene, for the presentation at the SYNC 2021 Virtual Conference. If you would like to learn more about the Share One compliance partnership with Comply-YES!, you can view his individual presentation by logging in to the customer portal and clicking the Events button.
If you have any questions, please do not hesitate to email Steve Dedene or visit the website link below.
Steve and the team are "Redefining Compliance one yes at a time!"
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Steve Dedene, CEO, Comply-YES! |
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Core Release 21.3 is available for an upgrade starting October 26, 2021. Clients may schedule their upgrade by visiting the Release Notes section on the Customer Portal and selecting the Schedule an Upgrade button, or by contacting Laura Stewart, Manager of Core Quality Assurance. Additionally, the Release Notes are available on this page.
800-888-0766 ext. 1556
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NSMobile Rewrite Update!
We hope you enjoyed learning about our new and updated NS3 Products during SYNC 2021. Please access our Conference recordings through the Events tile on the Customer Portal home page (shown below). Elena Martignon’s NS3 Presentation will be in the section labeled "The Latest Development News and the Future for NSMobile, NSHome, and NSConfig Designs."
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NSMobile Update:
We anticipate the new NSMobile application becoming available for testing in 1QTR 2022. Our MVP production release is expected in 2QTR 2022 followed by future enhancements and revisions. Please keep an eye out for announcements regarding becoming a tester for the new mobile application.
Connect:
Get involved, stay up-to-date, and make valuable connections via our Microsoft “Share One Collaboration Group” Team and “NSMobile 2021” Channel. Contact Zachary Miller to request your invitation to join us for NSMobile redevelopment discussions on Teams.
We are excited to offer those updated products and features to all of you soon!
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Credit Union industry experts recommend an annual review for each credit union's complete Disaster Recovery plan.
One very important component is testing your process with Share One.
Please share your plan with us each year as you update your D.R. procedures.
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Are you plugged into the S1 Community?
The S1 Community is now live and improving our case management system.
This system is designed to serve you better and improve the way we track, monitor, and work your support cases.
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We've listened to the feedback received regarding case management in the S1 Community. In an effort to address concerns, we have some exciting enhancements coming over the next couple of months. The first item we will be addressing is the ability to see all communication in one place. The Case Comments section will be removed and a new Activity Feed will be added. Don't worry, your Case Comments are visible in the Activity Feed! In this feed, both clients and Share One employees will be able to see both sides of a conversation in the threads.
As an added bonus, images can be seen in the body of the message, rather than being referenced in the Files section. Additionally, users will receive an email when a response is made, and they will be able to respond to the message straight from their email. More details and the invite to a training webinar on December 9th are coming soon.
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As part of the new S1 Community program, all credit unions will need to assign an S1 Community point of contact and supply any additional associated email addresses.
This person will be granted a license for viewing and monitoring cases in the Community.
Additional users can be added. There will be an annual fee of $72 per user for additional staff. This will not impact the credit union's ability to assign multiple contacts for follow-up on cases.
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Schedule Your Training Today
Did you know you and your team can be trained at Share One with no class fee? You can even pick the topic of your own training class!
Share One charges nothing for training. While you do pay your own travel expenses, you get to pick the class topic and the training dates. You lead the way! There is room for six attendees per session.
We are ready for you to come join us in person and look forward to educating you in the topic of your choice.
Contact Dawn Lane, Conversion and Internal Trainer for more information.
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Hosted Citrix Password Reset Guide
If you are a hosted customer, then you are in luck! While there are two logins to access NewSolutions (one being a Citrix user managed by Share One and the other being a NewSolutions user you manage yourself), there is now a way to reset your own password without ever having to ask.
This guide walks you through setting up a password reset profile to ask secret questions so you can reset your own password without asking. The guide can be accessed on the link below.
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